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“Good for a one night stay in London”
Review of Alexandra Hotel

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Alexandra Hotel
Ranked #375 of 571 London B&B and Inns
Reviewed 4 December 2013

The hotel is small and simple, but very close to Paddington and Hyde Park. Friendly front desk and they will even allow you to put your luggage and go In your room before housekeeping gets it ready. I went to Dublin on Holiday via British Airways and wanted a stop over in London for a day. This place is in expensive, but for easy access to the city and to and from Heathrow via Paddington Station can be a deal for an expensive city. They do charge for Wi-Fi and in my case it didn't work and they refunded my money. But, you can go to any of the surrounding Starbucks in London including one at Paddington station for free Wi-Fi.

Room Tip: If you are looking for a primary holiday in London, this hotel is very simple. If all you care about...
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  • Stayed: December 2013, travelled solo
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Thank Lesley L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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227 - 233 of 908 reviews

Reviewed 29 November 2013

Some of the staff are a bit unfriendly but we could always find a solution in the end. The room was ok, nothing special. No problem with cleanliness. A kettle and tea were provided. The wifi hardly ever worked in our room (even though it was supposed to be available). Location is not bad, as the underground station can be reached quickly and there are some restaurants in the area. A bit noisy, as we can sometimes hear the neighbours and their creaking doors. I would not recommend it for people who need a good night's sleep.

  • Stayed: August 2013, travelled with family
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Thank Dunja K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2013 via mobile

Had to Spend 6 nights.
Awful mold smell in the toilets/shower.
Rude and unhelpful staff.
No lifts - had to carry 2 luggages by hand.
Check out is as early as 10:30AM.
Reasonably clean, 3 minute walk from Paddington station is comfortable. Hyde park is very close too.
Breakfast is OK. Very basic.

Won't recommend nor come back.

Stayed: November 2013, travelled as a couple
3  Thank GilkGilk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2013

Located near Hyde Park and Edgware Road, this was a place to sleep. As mentioned by other reviewers,, this may not be where you want to stay if you plan on spending a lot of time in your room or in London. We spent three nights,, and this was bearable. Our room was in the basement which is your better choice. The rest of our party had to forge the narrow staircase with bags and no air conditioning in the heat of July.

Don't take your clothing in the bathroom while showering,, it is sure to get wet and there is nowhere (literally) to hang them up. We had no problem with the plumbing,, but I wished I had brought a shower disinfectant to combat the musty odor. The room was cleaned,, but it is an older facility.

I did not eat the breakfast, but i did get the tea. Don't waste your money on convenience for use of the internet in your room. No guarantee that it will be working when you try to use it. One good thing is that you can ask for plug adapters at the front desk, and sit in the lobby to use the internet.

This is a lovely neighborhood to walk around in,, we were able to enjoy a free concert in the park and excellent food on Edgware. We made the mistake of renting a car. We were able to pay for parking by the day,, but I wish I had spent the extra on a room more suitable to our needs.

If you choose this hotel,, ride the tube and enjoy the experience. Buy a pass. Best deal.

  • Stayed: July 2013, travelled with family
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Thank 1411Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

Just returned from 10 ghastly nights in this hotel! (during visit tried others and booked out) Our twin room was small but OK. Our Cubicle Bathroom was so tiny it was difficult to bend over on toilet without hitting your head on the door. The toilet was bordering the approx. 60cms wide shower. Although I am a small build the shower was CLAUSTROPHOBIC, my large husband found it VERY DIFFICULT to shower properly for 10 nights. We were told that ALL bathrooms were Cubicle Bathrooms in the Hotel. This bore no resemblance to photos published on the Web.
Any comments to Reception were listened to and ignored till we finally stopped asking. We heard a few guests, very irate re dripping taps for three days, toilet not flushing properly, etc. Few staff spoke English, only Reception person. The lift was "Out of Order" we think permanently (the sign looked very old). Our twin beds were rigid and uncomfortable, the room hot and stuffy with little ventilation from open window to small, closed courtyard. Both our skins became very itchy ++ when in the room and at night with small red wheals.
General maintenance of interior throughout hotel looked very over-neglected and any damage looked old.
The Continental Breakfast was OK, though boring for 10 days.
We suggest anyone considering this Hotel, although the location is good, to pay a bit more per night and get a better hotel, especially for extended stays like ours. We SO REGRET not doing this! Would not recommend this hotel really AT ALL!

Room Tip: We have no favourable tips for this hotel.
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  • Stayed: October 2013, travelled as a couple
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4  Thank Richrd_I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2013

A very tired, badly maintained facility, with impossibly steep stairs to the creaky-floored upper storey rooms, which were very poky While we were there recently, our room had a broken shower which was not repaired for 24 hours, and the lift from reception was not functional at all. The supplied breakfast was poor quality. Save your money and eat in one of several restaurants\cafes up the road. They even had the nerve to charge for wi-fi access by the hour. I am surprised that it still warrants a three-star rating. Having said all this, the staff were as helpful as they could be in the circumstances, and did their best. It's only redeeming feature was that is in easy walking distance of Paddington station.

Room Tip: If you are at all handicapped or have problems climbing stairs, don't book online or if you do...
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  • Stayed: October 2013, travelled as a couple
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3  Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2013

Expected the room to be small but the bathroom was shocking. Public toilet cubicle is bigger than the bathroom... had to hold the shower nosle because it was placed too high... bathroom flooded each shower. Cleaners didnt make the bed properly... didnt replace dirty glasses half the time. Breakfast was small to be expected but would rather make my own toast and get it hot than have them do it.,, have it sit there and eat it cold. Almost had to pay £10 for a remote for the tv. Wouldnt recommend more than 1 night stay

  • Stayed: September 2013, travelled with family
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3  Thank gtanmu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alexandra Hotel

Address: 159-161 Sussex Gardens | Hyde Park, London W2 2RY, England
Region: United Kingdom > England > London
Amenities:
Free Breakfast
Hotel Style:
Ranked #375 of 571 B&Bs / Inns in London
Price Range: £43 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Alexandra Hotel 2*
Number of rooms: 97
Reservation Options:
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Also Known As:
Alexandra Hotel London

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