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Staunton Hotel
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Reviews (384)
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114
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All reviewsno liftgower streetbritish museumfull english breakfastcooked to order breakfastthird floorgeorgian townhousefacing the main roadair conditioningbasement levelsmall hoteltop floortriple roombreakfast roomrussell squareshort stayyogurt
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131 - 136 of 384 reviews
Reviewed 17 July 2014

We spent one night here. We arrived at 2.15pm and the room wasn't ready. We were asked to wait for 15 minutes and waited 30. There was no apology and no offer of refreshments whilst we waited. The stairwell smelt musty, however the room was a decent size although the carpet was dirty, rust in the bath and my bedside cabinet wasn't even in the main part of the room because the bed was too big for the size of the room. Problems with the shower knob which wouldn't allow us to make it cooler, although Breakfast was ok.
My main point is that if you are in the hospitality business, be hospitable. The non greeting we received on our arrival put us off and when we left we were not asked if everything was ok or if we had enjoyed our stay. Therefore, I can only conclude you don't care!!
I think this is B & B standard, definitely not 4* and I should have paid £50 more to stay at a decent hotel.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
4  Thank Desmond65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

The hotel does feel like a B&B with a front desk always open. Very good staff, willing and able to assist with directions, touring information, etc. Rooms are modern and comfortable for the 3 of us. Walk to Coventry Garden, Leicester Square, theaters. Wonderful full English breakfast. Loved our stay.

Stayed: July 2014, travelled with family
1  Thank Tdolbier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

Was more like a b&b than a hotel ,stayed here for two nights and would give this hotel a 3 star rating at best ,rooms were clean but small ,location is great but breakfast was poor ,small dining area and waitress could not manage when most people came for breakfast at roughly same time ,people were standing waiting for tables to be cleared!!.i have recently stayed in the raddisson on the same street and this was a 4 star hotel ,will be going back to raddisson next time for sure!!

Stayed: July 2014, travelled as a couple
2  Thank waynetsafc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014 via mobile

Hi we had a twin room for one night and the room was perfect nice size clean and had air con.
The shower was a nice size and very clean. It was very quite
The breakfast we ok could of been better service but is was very busy. The a car park around the corner.
There was no lift and lots of stairs .
Great hotel and value for money and would stay there again

Stayed: July 2014
Thank james r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

Good position.
Rooms clean and comfortable with heating/air conditioning.
Reception staff great and friendly.
Breakfast great and staff friendly also.
Many steps to climb to the rooms and the breakfast is also downstairs.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank 781Adriana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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