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“Friendly staff, great location”

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De Vere Devonport House
Ranked #407 of 1,090 Hotels in London
Singapore, Singapore
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Friendly staff, great location”
4 of 5 bubbles Reviewed 28 February 2014 via mobile

Went to stay over in devonport house on 21/2 - 24/2. Was a wonderful stay as staff are very helpful and very friendly. Greeted us every morning when we passby the counter and never fail to make our day started with their lovely smile. Location wise is good except my Sister and I have to walk and change tube after our shopping in city area. But attraction like cutty shark, maritime museum is nearby. Great experience!

Stayed March 2014, travelled with family
Helpful?
Thank baby_ling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will S, Deputy General Manager at De Vere Devonport House, responded to this review, 6 March 2014
Dear Guest,

Thank you for your review, i am pleased to hear that you had such a wonderful stay with us! I will pass on your feedback to the Reception team as it is always pleasign to see ones efforts being recognised by our guests.

i hope to welcome you back to Devonport House again soon!

Kind Regards
Will
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,302 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (280)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
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English first
East Grinstead UK
Level Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 26 February 2014

My wife and I stayed at Devonport House for one night due to a great deal that she had spotted on the internet. £20 for 1 night (not including breakfast)! We had stayed at this Hotel some years ago on a similar package so knew more or less what to expect. We were not disappointed. Reception was friendly and efficient and our room was ready despite arriving at midday. Our room overlooked the car park but no big deal as we spend very little time in our room anyway. The room was compact but spotless, in good decorative order and well presented with everything you need for a nights stay. The location of the Hotel next to the maritime museum is excellent. Also nearby is the Greenwich Naval College, the Queens House, Cutty Sark, the Royal Observatory and Greenwich Market. Their are plenty of pubs, restaurants nearby or you can eat in the Hotel restaurant (10% discount offered on drinks & meals). Parking is available at £5 per night which is very reasonable for Greenwich and they even allowed us to stay for the following day for nothing! We paid an extra £8.50 each for breakfast which was good with fresh fruit, full English, etc. The staff are very friendly & helpful and we really enjoyed our visit. Not sure what some people are complaining about, it's clean & good value in an excellent location. If you want luxury then go to the Ritz and pay their prices!

Room Tip: Overlooking the Maritime Museum (at the side) probably the quietest rooms.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank silversurfer59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will S, Deputy General Manager at De Vere Devonport House, responded to this review, 6 March 2014
Dear Guest,

Thank you for your review, I am pleased that you enjoyed your stay with us and were able to take advantage of one of the great promotions we offer. Your comments regardign the friendliness of the team, cleanliness of the hotel and nice breakfast are particularly pleasing to hear.

I look forward to welcoming you back to Devonport House again soon!

Kind Regards
Will
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

The location could hardly be bettered for maximising time in Greenwich to see the Royal Observatory just behind in Greenwich Park, the Maritime Museum, Old Naval College and Cutty Sark - all within easy walking distance. The hotel itself offers very comfortable and modern accommodation, good food and friendly, helpful staff. We stayed one night, booking directly with the hotel and taking advantage of an option which included an evening meal as well as breakfast. Excellent value!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gordonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will S, Deputy General Manager at De Vere Devonport House, responded to this review, 25 February 2014
Dear Guest,

Thank you for your recent review, i am pleased to hear that you enjoyed your stay with us and were able to enjoy dinner and breakfast in our Greenwich Galley restaurant.

I hope to welcome you back to Devonport House again soon.

Kind Regards
Will
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bath, United Kingdom
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 23 February 2014

Just returned from a two night stay booked as a package with first night dinner included. The location in Greenwich is superb, very close to all the local attractions - fantastic park, museums, River Thames etc and many places to eat out.
The room was compact but with all amenities ie. tea and coffee refreshments, iron/board and a heating control for a nice cosy room on a cold winters day! The cleanliness could have been slightly better (cobweb hanging from light fitting!).
The breakfast was buffet style with both cooked and continental on offer accompanied by a fantastic welcome from the male restaurant breakfast manager who couldn't have been more enthusiastic and customer focused.
Our dinner on the first night included three courses with about four choices for each course, cooked to perfection.
All staff were very welcoming, friendly and dealt with all enquiries in a professional manner.
We were in need of printing some information from an e-mail and was directed to their internet cafe which we were able to use free of charge (with refreshments too if desired).
Would certainly recommend this hotel to others based on its' location and value for money.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank secrock66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will S, Deputy General Manager at De Vere Devonport House, responded to this review, 25 February 2014
Dear Guest,

Thank you for your recent review. I am pleased that you enjoyed your stay with us, your feedback regarding breakfast and dinner is particularly pleasing to hear. I will pass on your comments regarding cleanliness to our Head Housekeeper as this falls well below our usual standard, my apologies for this. I will also pass your feedback on to Averton in the restaurant as he loves to hear when his considerable efforts are recognised by our guests!

I hope to welcome you back to Devonport House again soon!

Kind Regards
Will
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
237 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 23 February 2014

We stayed here for 3 nights and we would go back and stay here again. It has a great location next to the Maritime Museum, opposite the Old Naval College (University) and a few minutes walk from Cutty Sark, Greenwich Market/High Street and the DLR.

The staff were extremely helpful and accommodated our request for a room facing Cutty Sark. The Officer's Mess bar area is lovely and the complimentary tea, coffee, etc is a nice touch.

The room (and the hotel in general) was very clean and we had a nice comfortable bed. The bathroom was starting to look a bit tired, which tends to be the case in a lot of hotels. That said it would not deter me from staying at the hotel again nor recommending it as a great place to stay.

We did not eat in the hotel so cannot comment on food but this hotel has a lot going for it and we will book to stay here next time we are in Greenwich.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bazrat92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will S, Deputy General Manager at De Vere Devonport House, responded to this review, 25 February 2014
Dear Guest,

Thank you for your review, i am pleased to hear that you enjoyed your stay at Devonport House, your kind comments regarding the team here are particularly pleasing to hear.

I look forward to wleocming you back to Devonport House again soon!

Kind Regards
Will
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Daventry, United Kingdom
Level Contributor
273 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed 22 February 2014

we have stayed at the Devonport many times and always find the staff amazing, especially the man in the restaurant at breakfast who obviously loves his job!! His welcome is fantastic, followed by the words 'wonderful!'

The hotel has plenty of parking and complimentary hot drinks in the bar.

The location is perfect, DLR is only a few minutes walk away, catch the over ground and easily transfer to the tube.

You will get a great deal midweek

Room Tip: ask for top floor
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynne5460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will S, Deputy General Manager at De Vere Devonport House, responded to this review, 25 February 2014
Dear Guest,

Thank you for your recent review, i am glad you had such a good stay with us and were well looked after by our 'amazing' team, especially Averton in the restaurant!

I hope to welcome you back for another great stay soon!

Kind Regards
Will
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bourne, United Kingdom
Level Contributor
159 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 19 February 2014

My profession dictates that I spend perhaps 60 nights a year in DeVere Venues Hotels across the country delivering training and running events. Some reviewers genuinely have difficult experiences at Devere but I have found the service to consistently be good and the accommodation clean, comfortable and well maintained.
Devonport house in Greenwich is for me perhaps the best of the Venues hotels. Remember these are primarily training and conference venues, not luxury hotels.
It helps that it is located right in Greenwich with its wide choice of tourist attractions, easy DLR and river taxi links to central London and dozens of great bars, pubs and eating options on the doorstep I have never stayed in a room that wasn't clean comfortable and well maintained.
On the down side there is no gym, pool or spa and whilst the restaurant doesn't have much charm the food is generally good but as mentioned there is much choice to eat in Greenwich that's not a problem. They do have a comfortable lounge/bar so if you want a pre dinner drink in the hotel you can.
They also offer free wifi, (that works) in room.

Room Tip: Walk through Greenwich park and up to the observatory for a great view across the river and over Can...
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TerryandJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Will S, Deputy General Manager at De Vere Devonport House, responded to this review, 20 February 2014
Dear Guest,

Thank you for your recent review, it is pleasing to see that as a regular frequenter of De Vere properties you rank us as the best Venue, i know the team here will be really pleased to recieve such an endorsement! Whilst we do not as you rightly say have on site leisure facilities, for future reference there is a very well equiped gym jsut a few minutes walk from the hotel and there is the facility to arrange a Day pass which costs around £5.00.

i hope to welcome you back to Devonport House again soon.

Kind Regards
Will
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about De Vere Devonport House

Property: De Vere Devonport House
Address: King William Walk | Greenwich, London SE10 9JW, England
Phone Number:
Region: United Kingdom > England > London > Greenwich
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#249 Business Hotel in London
#284 Luxury Hotel in London
#312 Romantic Hotel in London
#349 Family Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — De Vere Devonport House 4*
Number of rooms: 94
Official Description (provided by the hotel):
Situated on the World Heritage Site in Greenwich and steeped in naval history, De Vere Devonport House offers you the perfect way to enjoy the London buzz, without the bustle.Bedrooms: 94 en-suite, complimentary WiFi, flat screen TVs with Sky Channels, DDI Telephones, hair dryer, tea and coffee tray, iron & ironing board, full length mirror, laptop safe and desk space. Meeting & Syndicate Rooms: 14 meeting rooms & 9 syndicate rooms with main rooms offering natural daylight and a maximum capacity of 120 Food & Drink: Restaurant & bar, internet cafe, and a selection of hot drinks available off the coffee menu. ... more   less 
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Also Known As:
Devonport House Hotel London
Devonport Hotel London

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