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“Hostel average but awesome bar.”

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St Christopher's Inn Shepherds Bush
Ranked #450 of 837 Speciality Lodging in London
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Hostel average but awesome bar.”
4 of 5 bubbles Reviewed 15 June 2014

I stayed in a four-bed female dorm and it was clean and comfortable with a sink and power outlets in the room. Showers were on the floor above and were pretty decent. Common room was a nice place to hang out. The best part of the hostel was Belushi's bar. The food was cheap and really nice and there were always awesome drinks deals. It was also a great location, right across the road from Shepherd's Bush tube station on the central line. The staff were really friendly and helpful. Only downside was the shared unisex toilets. They weren't kept particularly clean and the bins in the cubicles were overflowing and weren't emptied once the five nights I was there.

  • Stayed June 2014, travelled solo
    • Value
    • Location
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Helpful?
1 Thank Nicola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STCHostels, Guest Relations Manager at St Christopher's Inn Shepherds Bush, responded to this review, 24 June 2014
Sounds like you really enjoyed your stay. Glad you made the most of having the bar attached to the hostel. We think its a great idea. As for the bathrooms, there is a single shower directly outside the female only dorm that can be used purely by the female guests. I apologise that you weren't aware of this. If anything does make you uncomfortable always come see reception it might be a really easy solution.
Anna
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136 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Singapore, Singapore
Level Contributor
76 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 27 May 2014

My 3 friends and I got the 4 private mixed dorm, and we were quite disappointed that it did not come with our own toilet (but thankfully there was a sink in the room). We had to share the toilets with everyone on the floor (which is actually not such a big deal, we could live with it), but the only single shower on the entire floor was not working, and we all had to go to use the showers on the third floor, having to squeeze with practically the entire block of people. Thankfully people seem to shower at different times, so we could always find space. The showers are pretty decent, i like it that the curtain serves as a divider between your clothes and the shower space.

The only problem was that it gets pretty noisy at night, especially from Thursdays to the weekends, because downstairs is the pub (i'm guessing it's owned by St Christopher's as well), and the public are also welcomed to use, so they dont really care about noise and just scream and sing as loud as they want (avoid Thursdays, it's karaoke night). Because of that, we did not bother going down to the basement to chill out because it was simply too noisy. The hammock is also spoilt.

All in all it is a decent place to just have a nice bed to sleep on, but not very good for chilling out with friends. There was only one single chair in the room for 4 of us, and the height between the 2 double decker beds is so short that even me, a petite girl, has trouble sitting up straight. My guy friends resorted to sitting on the floor instead.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ysabel20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STCHostels, Guest Relations Manager at St Christopher's Inn Shepherds Bush, responded to this review, 24 June 2014
Thankyou for your feedback. We do appreciate different points of view. We understand that the rooms don't have a lot of room to sit around and chat but it's simply because we think everyone should meet guests from other rooms, which is why we have the chill out room and the bar. Both with ample chilling space.
Booking a private room ensures your group is not split up. I understand this can be confusing but only the two private double rooms are advertised as having a private bathroom.
Hope that helps explain a few things.
And we do apologise for the noise. The bar does close at midnight on those nights so we hope that that gives everyone some rest time and earplugs are available at reception.
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Gloucestershire, UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 22 May 2014

When my friends and I arrived, things were immediately off to a bad start as the staff said I needed to prove that I'd already paid online. They wanted a printout of the Paypal email, which I wasn't aware of. What sort of hostel can't even tell whether people have paid or not?

I offered to pay in cash on condition that I could get a refund later. Bad move... I've spent a month emailing them and they still haven't paid me back.

  • Stayed April 2014, travelled with friends
    • Service
Helpful?
1 Thank TopatoPotato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STCHostels, Guest Relations Manager at St Christopher's Inn Shepherds Bush, responded to this review, 24 June 2014
I'm really sorry our customer service team haven't been in touch. You could try calling them. They're generally very good at getting back to customers very keen to ensure customers are happy.
Anna
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Travellers are raving about these London hotels

Melbourne, Australia
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 9 May 2014

Rocked up in London on the Tuesday, had 2 nights booked. Decided i wanted an extra night and the guy (who i might add was hating life and seemed like i was an inconvenience just by turning up) booked me in for a 3rd night. No worries, just had to check out and in on the Thursday.

Check out on the Thursday to go site seeing around town, get back at 4pm. No reservation for me. Within the space of 48 hours i had a confirmed room to not being on the records, how does that happen? 30 minutes later they book me into one of their other hostels, 45 minutes across town for a 5 pound refund. Wow. Talk about amazing customer service, or lack of.

Firstly, the arrival...i had just come off a 30 hour flight and if your too unhappy to even mumble basic words to me, why the hell are you on reception? Not good enough. Secondly, after watching them book an extra night ONLY for them to lose it, is just a shambles. Absolute shambles. Very unprofessional, unwelcoming and unaccommodating for basic travels who at the end of the day want a stress free, easy relaxed type of stay. This was definitely not it.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STCHostels, Guest Relations Manager at St Christopher's Inn Shepherds Bush, responded to this review, 24 June 2014
Thank you for your feedback. I'd like to offer you the biggest apology. Being greeted by someone unpleasant is definitely not ideal. All our reception staff have now completed customer service training so no one should have to experience that again. We are normally a really happy bunch and always happy to help so I'm sorry you've caught someone on a really bad day by the sounds of it.
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Seville, Spain
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 22 April 2014

I've stayed at other St. Christopher's hostels in the past, so I was disappointed by this hostel. The rooms were very small. The beds were clean and so was the room. However, the bathroom on our floor was very dirty. There was only one or two showers one each floor, so you had to go to a different floor with multiple showers. The wifi only worked in the common room. The location was average. All in all it was a very average hostel.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elo112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STCHostels, Guest Relations Manager at St Christopher's Inn Shepherds Bush, responded to this review, 24 June 2014
Sorry to hear that. We think our location is amazing. So many shops and bars and good places to eat. The O2 centre is just down the road and there are heaps of transport links into the main city centre that only take 12-20mins. The showers have been changed around a bit and changes and improvements are always begin made. We hope you decide to give us another go.
Anna
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Bristol, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 27 March 2014

Rooms are fairly basic and small which can be tricky if you're getting back late in the dark, or others are getting up early... But, was mostly clean and comfortable, had friendly staff, in a great location (and thankfully no brutal snorers in my dorm!) - what more do you need?? Fully recommend staying

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BudgetPlaces

Helpful?
1 Thank Cherie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STCHostels, Guest Relations Manager at St Christopher's Inn Shepherds Bush, responded to this review, 24 June 2014
Hostel living can be a bit tricky in times. But we like to think everyone's a traveller and everyone has some respect whether its coming in late or getting up early. Glad you enjoyed yourself here.
Anna
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Cambridge, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 2 March 2014

My friend and I stayed in a private double room, which had a private shower and toilet. Great location on the central line, right near the O2 Shepherds Bush (we were going to a gig that night). A few steps from Shepherd's Bush station and the massive Westfields shopping centre!

There was a big TV in the chill out room, tea, coffee, microwave and plenty of seating. I'd recommend the pre-paid breakfast (we had a full english), which set us up for the day :)

I can't guarantee a fantastic night's sleep - we were woken by guests using the showers quite early. Checkout is quite early (10am). Staff are very helpful and friendly and there are always plenty of different nationalities here.

Room Tip: Pick a private room if you want your own shower and toilet.
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daynastravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STCHostels, Guest Relations Manager at St Christopher's Inn Shepherds Bush, responded to this review, 24 June 2014
Sounds like you enjoyed your time here. Location really does work in our favour with so many shops and bars and restaurants around us and so many transport links. I do apologise that the corridors were a bit noisy it sometimes happens when there are large groups using the showers.
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Additional Information about St Christopher's Inn Shepherds Bush

Property: St Christopher's Inn Shepherds Bush
Address: 15 Shepherds Bush Green | Shepherds Bush, London W12 8PH, England
Region: United Kingdom > England > London > Hammersmith / Fulham
Amenities:
Bar / Lounge Free Breakfast Restaurant
Hotel Style:
Ranked #450 of 837 Speciality Lodging in London
Price Range (Based on Average Rates): £
Hotel Class:2 star — St Christopher's Inn Shepherds Bush 2*
Number of rooms: 28
Official Description (provided by the hotel):
No other hostel is closer to the Central Line, O2 Shepherd's Bush Empire and the Westfield - Europe's largest shopping mall. Take a short stroll to Notting Hill with the incredible Portobello Road Market and Kensington, which gives you access to Kensington Palace, Kensington Gardens, the Royal Albert Hall the Serpentine Lake plus much more. In nearby South Kensington you can enjoy London's best collection of free museums including The Natural History Museum, the Science Museum and the V&A. When you're done for the day, head into Belushi's bar, grab a drink and meet fellow travellers, locals and expats from all walks of life. If you feel like kicking back visit the chill-out room to play some Ping Pong or relax in front of the TV. Other awesome facilities and services offered at our hostel include: • Travel kiosk with discounts on trips and tours in and around London • Free WiFi • Chill-out room • Friendly and multilingual reception staff • 24-hour reception • Check in from 14:00 • Check out until 10:00 • Insured lockers available • Clean bed linen provided and your bed freshly made before arrival • We have no curfew • Padlocks and adapters available at reception. Don't forget to check out our other hostels in London, Edinburgh, Newquay, Bath, Amsterdam, Paris, Berlin, Bruges, Barcelona, Cardiff, Copenhagen and Prague. ****Please note that guests under the age of 18 must stay in a private room with guardians. They cannot share in general dormitory rooms with people who are not part of their own group or family. Under-18s are not allowed in the bars or pubs. ... more   less 
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Also Known As:
St Christopher`s Shepherds Bush Hotel London

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