This was the worst hotel experience I have ever. When I stayed here for an extended time, the hotel was in the middle of a bed bugs epidemic that the management flat out denied to my face when I had picture evidence of bites, black spots on my sheets, and a room full of discarded mattress that mysteriously disappeared as soon as it was discovered by guests. In addition, the staff was unfriendly and unresponsive, including denying the presence of mice and cockroaches in the cellar bedrooms and dining area when they were standing next to me looking at the vermin. So corrupted. Also, the downstairs bathroom was share with 8 people and was the access point to the downstairs courtyard where there would be staff smoking and the linen closet that continually distupted bathroom time for staff to retrieve "clean" sheets. I would never stay here again and I advise all readers to stay very far away.
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- Also Known As:
- Arran House London
- Arran Hotel