I was here In August 2013 and my experience was pretty much exactly the same as Carusar211´s. There is a bed bug infestation throughout the hotel, and to make it worse, the manager and staff denied the issue despite obvious bites throughout my body, pictures, and live specimens taken from the beds. Aside from that, there are underground "dungeon" rooms that are next to the kitchen, dark, dirty, and noisy. The fact that this hotel carries a Certificate of Excellence for 2013 seriously challenges the credibility of Tripadvisor´s certificate program.
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- Also Known As:
- Arran House London
- Arran Hotel