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“Easy Location for Paddington”
Review of Ashley London

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Ashley London
Ranked #888 of 1,075 Hotels in London
Reviewed 9 May 2014

Only staying in the City as a solo traveller coming in from Paddington for 1 night. This hotel is literally around the corner on a quiet tree lined square. Reception very polite and friendly, easy check in with a 2nd floor single room. Rooms very small with probably the smallest bathroom I have ever seen, but, perfectly clean! Bedding clean and actually a comfy bed, small flat screen tv, tea & coffee making in room. Room rate included a continental breakfast which was fine, included some Danish pastries, fresh fruit, yoghurt and toast if you wanted, also fresh pot of coffee and a machine serving cappuccino etc. I was able to leave my bag with reception instead of carrying it around with me as my train was later that afternoon, which was locked away and kept safe, which I appreciated. All in all for a night or 2 I would definitely stay here again.

Room Tip: No lift, so first or 2nd floor rooms
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  • Stayed: May 2014, travelled with friends
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Thank clarabizzi1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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135 - 141 of 486 reviews

Reviewed 29 April 2014 via mobile

This hotel is perfectly positioned for getting around London, whether business or pleasure. There is a very nice and extremely friendly Malaysian cafe in the basement, which serves good, home cooked food at excellent prices. The hotel itself is extremely friendly. The whole team from housekeeping to the general manager are extremely friendly and helpful. Nothing is too much trouble for them. The rooms are basic, but are clean and comfortable. The reception team are multilingual and helpful. Guests are welcome to sit in the seating area and read newspapers or chat vThe hotel is a definite must if you are in London for business or pleasure. It is also great for families.

  • Stayed: February 2014
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Thank Colbrooks184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

near to paddington station and located on a nice square but that is about it. very bad hotel: room extremely small, but clean. Bathroom to small to move, water was only once hot in 4 days! Everything can be heard through those walls, including the washing of the dishes from 6 am on, the babbling of the staff, etc etc; there was a shared toilet next to my bed... this was all but nice.
Breakfast was bad, continental and very poor. Cheese (one kind), always the same, and industrial yoghurt, oranges and apples, cheap cereal and cheap pastries. Staff was ok, beds too, but that does not make up for the rest. Stay away, this is no place to make you happy.

Room Tip: do not book room 604 or any room next to the toilet
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  • Stayed: April 2014, travelled with family
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1  Thank sonia o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2014

The hot water went of twice, then the boiler over heated the room, they only offer continental breakfast, and if you are up after 0800 there will be nothing left, the milk was sour 2 days in a row, the bedroom was small, you can hear everything through the walls and floors, the doors slam, the shower room is tinny watch you don't get stuck, I had to keep the bathroom door open to shave, and you have the sink on you knee when sitting on the toilet. Beds are very cheep and make a noise, you can smell the kitchen in all the rooms, it is a very basic hotel, the staff are great but the hotel lets them down. It really needs to be sorted, don't say you weren't warned.

Room Tip: Warning it only has stairs and lots of them
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  • Stayed: April 2014, travelled with family
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Thank DavieC1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2014

A great location close to Paddington Station, with good access into central London. The hotel is clean & reasonably comfortable, though the rooms are not large. And it's a long climb if your room is on the fourth floor - there's no lift. The staff are friendly & helpful & the breakfast is good.

  • Stayed: February 2014, travelled on business
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3  Thank stevefrancis48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2014

I would stay elsewhere, the room was clean but small and the fact we had to sleep in a single bed pushed together didn't impress me. You could hear every noise due to the laminate flooring. It was close to Paddington tube station ...sadly that's about it. Breakfast was a joke cheap cereal, apples oranges a few pastries long life horrible yogurts and toast made for you wow whoopy dooo !! I would not be staying there again.

Room Tip: don't choose 202 nosey plumbing or something that went on and on all chuffing night.
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  • Stayed: February 2014, travelled with family
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Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

I booked this trip for my 40th Birthday with my husband. I wish I hadn't.
Plus Points = Good budget price. Great location, Close to Paddington, the tube and Hyde park is just down the road. Helpful staff. Very Clean.
Unfortunately that's where the good points end.

I had booked a double room. We checked in, went to our room and it was a twin. Went to reception, and they tried to insist I had booked a twin, even though the confirmation clearly stated double. They told us to "put the beds together then" - erm - no!

Eventually given another room, at the back end of the hotel, and whilst there was a very uncomfortable double in there - that was about all you could fit in. You couldn't even open the bathroom door(which was more like a tiny airing cupboard, that you had to squeeze between the sink and the loo - god help anyone who's a size 14+) properly without it banging on the bed. No bedside table, no lamp, badly fitted laminate floors, kettle but no where near plug socket, single wardrobe with 1 hanger. New TV - NO remote! But, as both my husband and I said, its only somewhere to sleep. Unfortunately that was not possible either!

As another reviewer has written, as the rooms have laminate you can hear upstairs drop a pin.
However, for us, it was the unbearable noisy plumbing and bathroom extractors. If upstairs/ next Door / across the hall / or below flushed, or ran the tap, or turned on the bathroom light so that the extractor fan came on, it was like sleeping directly under the flight path of a low flying plane! It went on all night and was awful. I complained (at about 1am) and said that I wanted my room changing (again) the very next morning. We did get another room (slightly bigger than a match box), but the noise was still really bad, and it was in a different part of the hotel, so can only assume its an all over problem.

Breakfast was crap. Smart price cornflakes / bran flakes and rice crispies. A Few Apples and pastries. They did make fresh toast though, which was lovely.

The staff though (in particular the lady that wears a suit at breakfast time and then spends all day cleaning) were very nice and helpful.

From reading this back, I sound like a right moaner. Let me assure you that this is the first time I have ever felt compelled to write a bad review. I am normally very easily pleased, I suppose though that lack of sleep for 3 nights makes one a little grumpy! I would not go back.

Room Tip: Don't have 106 or 209
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  • Stayed: February 2014, travelled as a couple
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1  Thank Kirsty G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ashley London

Address: 13-17 Norfolk Square | Paddington, London W2 1RU, England
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Free Breakfast Restaurant
Hotel Style:
Ranked #888 of 1,075 Hotels in London
Price Range: £73 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ashley London 3*
Number of rooms: 50
Official Description (provided by the hotel):
Ashley London Hotel is an excellent choice for any stay whether you are enjoying a leisurely holiday or a business trip, offering you all the elegance of a quintessential Victorian townhouse in the heart of London. The hotel is just a couple of minutes stroll from Paddington railway and underground station, providing you with easy travel in and around the city, as well as to Heathrow airport and other major destinations in the country. Nearby, you will find a number of restaurants, bars, and cafes. We are just ten minutes away from Hyde Park and Marble Arch and within easy reach of the ever-popular shopping delights of Oxford Street, the west end and London’s premier attractions. Although you can enjoy all the convenience of being in the very centre of this bustling and cosmopolitan metropolis, you can also take advantage of our superb and peaceful location in a large garden square, with no through traffic to relax and unwind. Our friendly multilingual staff are on hand 24 hours to help and assist with all your needs and insure your stay is enjoyable and memorable All our rooms are newly renovated with a neutral pastel colour scene, cosy deco and features LCD TV, radio, DVD player, and Tea & Coffee making facilities. And for additional safety and security, the main entrance and bedrooms are fitted with the latest electronic door looking system. Wi-Fi is free and available throughout the hotel ... more   less 
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Also Known As:
Ashley Hotel London

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