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Premier Inn London Kensington (Earl's Court) Hotel
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Reviews (3,934)
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1,809
1,596
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All reviewstube stationmeal dealfamily roommain buildingthe royal albert hallthe natural history museumdistrict lineminute walkexcellent locationgood nights sleepheathrow airportlight sleeperstayed here for nightsnight's sleepbreakfast was excellentdouble bedhyde park
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1,815 - 1,820 of 3,934 reviews
Reviewed 5 March 2014

Can't really fault this hotel. Excellent location for tube to and from LHR and around London. Really friendly and helpful staff. Comfortable room. Good breakfast, free for children. Family friendly atmosphere. We had a room in the block across the street which was very quiet - couldn't hear the tube or traffic.

  • Stayed: March 2014, travelled with family
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1  Thank minniepools1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kensingtonEC, Front Office Manager at Premier Inn London Kensington (Earl's Court) Hotel, responded to this reviewResponded 6 March 2014

Dear Minniepools

Your review was really detailed and gives fellow guests and us insight into what we do. We are very pleased to hear that we have managed to make your stay comfortable.

We hope to see you again sometime, and thank you for taking time to review the hotel.

Kind regards
Chand

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2014

Family trip to London. Close to museums, bus stops, tube stations and restaurants. Ideal for us, would recommend. Very friendly and helpful staff. Minor issues - TV remote missing which staff quickly resolved and air conditioning in room was noisy during the night.



  • Stayed: February 2014, travelled with family
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Thank Kook_on_a_longboard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kensingtonEC, Front Office Manager at Premier Inn London Kensington (Earl's Court) Hotel, responded to this reviewResponded 7 March 2014

Dear Kook_on_a_longboard,

Firstly, what a great username!

Secondly, thank you for your taking the time to let us know how the stay has been for you. As much as we cannot take credit for the location, we are very happy to hear that the team have looked after you and provided you with the remote control in your bedroom. I would also like to apologise that it was necessary for you to ask for it, it should have been available when you checked in.

With the air-conditioning, we will find out what the issue was and ensure this does not happen again.

Kind regards
Chand

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2014

Very friendly staff made this a memorable stay for my family and especially for my daughter who celebrated her sixth birthday whilst staying here. Although room wasn't massive the hotel was very accommodating for two adults and three kids to stay in one room

  • Stayed: March 2014, travelled with family
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Thank Fraser M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kensingtonEC, Front Office Manager at Premier Inn London Kensington (Earl's Court) Hotel, responded to this reviewResponded 7 March 2014

Hi Fraser,

We hope your daughter had a great time and her 6th birthday was a memorable one!
We appreciate your efforts in letting us and the fellow travellers about your experience in Premier Inn Kensington.

We hope you will come back to see us soon!

All the best
Chand

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014

Breakfast at Garfunkels gives local flavour and we also had dinner there one night. There was a Waitrose nearby for everyday shopping. The hotel was near to the underground station, the V&A and the Natural History Museum.





  • Stayed: February 2014, travelled as a couple
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Thank Moira B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kensingtonEC, Front Office Manager at Premier Inn London Kensington (Earl's Court) Hotel, responded to this reviewResponded 7 March 2014

Dear Moira,

Thank you for your detailed review. We trust that your stay, a well as your dinner were a great experience. Maybe next time you could give our breakfast a go? It is freshly cooked and you can enjoy unlimited Costa coffee throughout.

Yours sincerely,
Chand

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Reviewed 28 February 2014

Stayed late Feb 14, paid £122 for a family room for 1 night. Spotlessly clean, well maintained, staff were polite, auto check in failed though and we ended up at the back of the check in queue. Nice early check in 2pm and late check out 12pm, usual Premier Inn standard room, we were in a family room over the bridge and it was especially quiet. Secure lift.

  • Stayed: February 2014, travelled with family
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Thank Wewantcleanrooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kensingtonEC, Front Office Manager at Premier Inn London Kensington (Earl's Court) Hotel, responded to this reviewResponded 7 March 2014

Hello Wewantcleanrooms,

Forgive me for your Sherlock-like assumption, but it seems that you want clean rooms and you got clean rooms at Premier Inn Kensington! Thank you so much for letting us know, our entire team is very proud to hear this. We are sorry to hear that the auto check in did not work.

Come back and stay with us again sometime!

Many thanks
Chand

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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