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“Great standard & good area”

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Premier Inn London Kensington (Earl's Court) Hotel
Ranked #186 of 1,067 Hotels in London
Certificate of Excellence
Cardross, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great standard & good area”
Reviewed 26 April 2014

we were staying just overnight and picked accommodation near to Royal Albert Hall so it was perfect for us. Less than a 5 min walk from Earls Court Underground and 2 great traditional pub options less than 5 mins away too. Efficient check in service, standard of rooms cannot fault so definitely a thumbs up for us and if we were to visit London again would definitely consider staying here as it's a nice area.

  • Stayed April 2014, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
Thank Kazabel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Liverpool, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 April 2014

Just come back from a couple of days at this hotel - what a great place, Staff very friendly, room exactly what you need for a base, clean, comfortable, restaurant really nice, breakfast and dinner both taken at the hotel - great place
Thank you

  • Stayed April 2014, travelled with family
    • Value
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Helpful?
2 Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2014

Brilliant place to stay on a short break, staff very friendly and hotel very clean. Great breakfast too - would defiantly stay here again. It is in an excellent location for exploring London and surrounding area




  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2014

We Stayed in the hotel for the weekend with friends, the front of house staff did not want to smile or say hello even just seeing customers was a pain to them. the evening meal took over 1h30 to come and they was around 20 people sat in the room when we ordered.The kids meals came cold and the burgers were over cooked ! the kids sent them back and even when they came back 3 refussed to eat them. the adult meals was a very poor standard. when we ask to talk to a manger and explained this he told us he had just talked to my wife and gave the meals discount, When i asked her she replied no so I talked to the manager again and then found out he was talking about another table lol. so how many free meals do you give away??. every poor service and I will stay in another premier inn,yes but the earls court one NEVER!!.

  • Stayed April 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank 731Mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kensingtonEC, Front Office Manager at Premier Inn London Kensington (Earl's Court) Hotel, responded to this review, 22 April 2014
Dear Guest

Thank you for taking the time to review your stay at our hotel Premier Inn, Kensington. I am very sorry and disappointed to hear that you did not receive a warm welcome from our front of house team and did not receive a good service in our restaurant at Kensington. I have investigated the above. Due to unforeseen circumstances the hotel was a chef down, hence we did face a few delays with food coming out of the kitchen and in your case there was a considerable amount of delay. I can assure that this is not the norm at the hotel. Majority of our guests have a brilliant stay and receive great service as the rest of reviews suggest at our hotel. I am sorry that on this occasion we failed to provide this. Please do get in contact with us directly at the hotel to discuss your complain. Your feedback is very much appreciated and always helps us to improve our service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 April 2014

Earls Court Tube station is just 2 blocks away with two mail lines to the City. Hotel is good, clean, very friendly staff and breakfast is always very good. This hotel is a no brainer when traveling to London.

Stayed April 2014, travelled with family
Helpful?
Thank Francisco M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
1 review
Reviewed 20 April 2014

Spent 7 nights at The Premier Inn Kensington for business. Room was extremely clean, the staff helpful and the restaurant quite good. Convenience to Earl's Court tube exceptional for travel to office in West London and other parts of the city and there are plenty of restaurants on Earl's Court Road to choose from. The staff offered me four free days of wifi as I could not seem to get the 10 pounds discount for the week during registration. My only negatives are that the wifi seems a tad slow and the bed was a bit hard (I'll ask about that the next time I stay there). I plan on staying at The Premier Inn Kensington again on business in the foreseeable future.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CharlesK428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambs
Level Contributor
117 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 19 April 2014

stayed for 1 night in a twin room. Extremely clean as are all Premier Inns. The staff are very good and helpful and Jas and Nando in the restaurant are extremely funny and entertaining and very personable - a credit to the company. We only ate a snack here but we did spend a couple of hours having drinks - prices are very reasonable. The location is a 2 minute walk from Earls Court station and situated right above the train tracks so some noise is to be expected, however the rooms do have triple glazing but you can still hear the trains. This wasn't a problem for me because I always travel with ear plugs so I slept like a baby. There is a facility for guests to leave their luggage before/after checkin/checkout. We were allowed to check in prior to the official 2pm check in time because our room was ready - nice touch because not all Premier Inns will allow this. TOP TIP: Ask for a room not overlooking the railway.

Room Tip: Ask for a room not overlooking the railway
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsHolidayJunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Kensington (Earl's Court) Hotel

Property: Premier Inn London Kensington (Earl's Court) Hotel
Address: 11 Knaresborough Place | Kensington, London SW5 0TJ, England
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#84 Best Value Hotel in London
#149 Family Hotel in London
#174 Romantic Hotel in London
#209 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Kensington (Earl's Court) Hotel 3*
Number of rooms: 184
Official Description (provided by the hotel):
Premier Inn Kensington (Earl's Court) is practically made for mini-breaks, with almost every major attraction within easy reach. From dinosaurs to designer names, football stars to incredible shows, there's something to keep everyone happy. Be inspired at the Natural History, Science and Victoria & Albert Museums or Buckingham Palace. See the Blues in full flow at Chelsea's Stamford Bridge Stadium. Or catch a show at the Royal Albert Hall or the West End. Our friendly team will help you get the most from your stay and provide everything you need to recharge the batteries: spacious rooms and extra-comfy beds. ... more   less 
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Also Known As:
Premier Inn London Kensington Hotel London
Premier Inn Kensington
Premier Travel Inn Kensington

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