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“An oasis in the city” 5 of 5 bubbles
Review of Malmaison London

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Malmaison London
Ranked #265 of 1,089 Hotels in London
Certificate of Excellence
England
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“An oasis in the city”
5 of 5 bubbles Reviewed 12 August 2009

Another great stay at this hotel. It's hard to believe you are in London - no hustle or bustle - look out over a small fenced park area. Lots of parking both opposite the hotel and around nearby streets. Near to tube stations. Great staff, fantastic breakfast. Will definitely stay again.

  • Stayed February 2009, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank poshpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,383 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Dublin
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 8 August 2009

My Partner and I travelled to the UK for a three day midweek trip this August, we were eager to stay at the malmaison as we previously stayed in the liverpool one and it was unbelievabley enjoyable. However this was not to be in the london version.

On arrival we found the girl at the desk to be very stand offish and almost rude. We instantly felt like an inconvienance! Not a nice feeling when we over budgeted ourselves to especially stay in this hotel.
The room was nice, again not as nice as the mal in liverpool but it was clean and airy, a standard hotel room which in my opinion is over rated and over priced.
The bathroom was clean nothing out of the ordinary again, and the bed was very comfortable.
For the whole three nights we stayed there we felt like we were putting people out when we had to enquire about anything!! The only thing i have to give the hotel is the food was excellent in the restaurant and the staff in the restaurant were really nice!!!
I wouldnt stay here again as i feel for what we paid for it we could get an equally nice hotel in the centre of london for what we paid here. Getting the tube in and out to the main city from this hotel was costly and time consuming.

  • Stayed August 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Sheila P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 6 August 2009

Have just stayed at the Malmaison in Clerkenwell for work and was really impressed. The guy in reservations who made our booking was really helpful even checking with the general manager that they could do a special late deal for us. When we arrived, the check in was really friendly and efficient. We had been upgraded (without asking) to superior double rooms as we had to work in our rooms. The room was a great size with a huge bed. I had stayed at the Shaftesbury Metropolis Hyde Park the night before, having read good reviews about that on tripadvisor and the Mal surpassed it in every way for only just slightly more. The bathroom products were fab, as always, the bed as well as being huge was really comfy and lots of lovely touches like a bathrobe and cd player in the room. The breakfast was fabulous, loads of choice both continental and cooked - the eggs benedict was delicious. We have stayed in a number of Malmaison hotels and Hotel Du Vins before (with and without the dog) and have consistently had good service in a luxury hotel for a fair price. Highly recommended.

  • Stayed July 2009, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank eviecUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
north yorkshire, england
Level Contributor
325 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
5 of 5 bubbles Reviewed 31 July 2009

Great location in the City of London next to Smithfield. Loads of things to see and places to eat locally - though it's hard to beat the Mal's own restaurant. Their Fresh and Local menu is fantastic value, though the cheese was all French on the night! The superior room was spacious and had everything we needed.

  • Stayed June 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank fairtrader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, UK
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 July 2009

Stayed at Mal London having been to others around the country and being a fan of their sister chain, Hotel du Vin. We booked on the Room/Dinner/Breakfast package in a standard room, which turned out to be excellent value. All were exceptional. Dinner in the lovely restaurant was from a set menu (which had more than enough options) but you could mix and match with a la carte at additional cost if you wanted to. The wine list is amazing if you know your vino but expect to pay top dollar for it. Hotel is located on Charterhouse Sq about 2 mins easy walk from Barbican tube station (Met/Circle/H&C lines), so you can easily access most of central London in well under 30 mins. There are a handful of bars en route if you fancy getting out in the evening. We turned up 3 hours before check-in to ditch our bags for the day and were delighted to be given a room straight away - the staff were helpful all weekend. I can't recommend the place highly enough - it has become our new favourite base in London for our frequent visits.

  • Stayed July 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AB3002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 28 June 2009

We've just had a great stay in this Malmaison with all the usual Mal perks and levels of comfort (have stayed in the Glasgow and Belfast ones before) but this was the first time we had traveled with our dog and what an enjoyable experience it was! We'd struggled to find a London hotel that was Pet Friendly* until someone mentioned the Malmaison chain - we'd just assumed that it was not going to be - and they came up trumps with lots of welcomes from the staff and a doggy bed in the room. Our dog even preferred the Mal bed to her own that we'd bought with us! Top marks :-)

* We'd initially been looking at the Montague on the Gardens in Bloomsbury as it comes up on Google as Pet Friendly, which indeed it is, but they'd wanted £1000 returnable deposit which is crazy! We ended up paying a flat rate £10 per dog per visit at the Malmaison...

  • Stayed June 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ragoora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
84 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
4 of 5 bubbles Reviewed 21 June 2009

I stayed at the Malmaison for one night, with a friend, as part of the 'stay for £10 on a Sunday if you spend £75 in the brasserie' deal. As rooms generally run to around £240 per night this is a very attractive offer.

Charterhouse Square is a beautiful, green and leafy oasis with easy access to the rest of London be it on foot - the Barbican is minutes away - or on the numerous buses and tube. Be aware that it is very quiet in this area on Saturday and Sunday's with a lot of the smaller eateries and shops closed as they cater to City workers. There's a Tesco Express on the corner nr Barbican Tube for drinks and snacks. Restaurants, such as Smiths of Smithfield, along Charterhouse St are open weekends

If you want a different experience of London you are a couple of tube stops (to Liverpool St) or bus (153) to explore Spitalfields Market and the areas connections with the Huguenot Silk Weavers, Jack the Ripper and the Dennis Severs House. Plus trendy Hoxton & Shoreditch. Or press on a bit further to the Geffrye Museum.

We had a twin room, comfy beds and downy pillows, which was very spacious. There was a desk with a high speed internet connection (complimentary I believe) and WiFi in the hotel's public areas. Flat screen TV, CD player and small fridge in the room. You can request fresh milk to be delivered in the morning along with your morning newspaper. There's the usual tea/coffee/kettle combo. The windows open if you want some fresh air.

Plenty of hot water in the bathroom with a bath and shower. Toiletries provided are a duel shampoo/shower gel, hair conditioner and small soap. Smelt like Molton Brown Yuan Zhi products in Malmaison 'spa' packaging.

There's an iron, ironing board and safe in the wardrobe.

The food in the restaurant was about 85% there and the service very attentive and friendly.

They did charge me £35, after my departure, for two breakfasts we didn't actually partake of but did refund me without any argument.

All in all a very pleasant hotel that would be perfect for trip away with the one you love as well as for anyone needing to be near the city without feeling they are in a concrete jungle.

  • Stayed June 2009, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ebabe69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Malmaison London

Property: Malmaison London
Address: 18-21 Charterhouse Square, London EC1M 6AH, England
Region: United Kingdom > England > London > Clerkenwell
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#185 Romantic Hotel in London
#196 Family Hotel in London
#197 Luxury Hotel in London
#267 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Malmaison London 4*
Number of rooms: 97
Reservation Options:
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Also Known As:
Malmaison London Hotel London
Malmaison Hotel London
London Malmaison Hotel

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