I'd stayed before at the Sister Hotel the Novotel before but this was the first visit to the Ibis Excel. An Accor Hotel loyalty card offer of £25 a night though made it too good an offer to resit for a visit to the nearby O2 Arena.
Overall pleasantly surprised by the hotel - location is excellent for The O2 and the Excel centre and is easy to find by both road or the DLR (or for those with a head for heights the nearby cable car).
Check in was quick and efficient, if somewhat cold and clinical but to be fair the reception was busy with a large group checking in.
The room itself on the 6th floor had a view over the docks (and a sideways view of The O2). It was small (but that was to be expected for the price) but plenty of room for a couple night stay. Room was clean, well maintained and the shower/bathroom 'pod' in the corner of the room may have attracted some giggles but was perfectly functional.
There were though just a couple of niggles -
There was no bin in the room so teabags, milk carton etc. from the in-room facilities had be taken into the bathroom.
There are only 5 terrestrial TV channels (despite the TV listing showing more) - though there is a note stuck in the lift saying this is being upgraded
Housekeeping starts very early, knocking loudly on neighbouring rooms and hoovering in rooms/corridors early on a Sunday morning
Car parking is shared with the Novotel next door, layout of car park is poor though with barely mm clearance to exit. You also can't pay for the parking at the Ibis, you have to go queue in reception at the Novotel to pay - not great when the Novotel is packed with guests checking out from an exhibition at Excel next door. Surely the Ibis could also have a machine to allow payment? (Also at £15 a night the parking is nearly as expensive as the room!)
The price paid means some of these niggles can be overlooked, and the hotel is much better than a comparable Travelodge but the niggles above could all so easily be fixed by hotel management.
- Official Description (provided by the hotel):
- Hotel ibis London Excel-Docklands with views over Royal Victoria Dock is ideally located 1 minute from the ExCeL Exhibition and Convention Centre as well as the Emirates Cable Cars to the O2 Arena. Only 25 minutes from Central London and within a short ride from London City Airport, Canary Wharf, Westfield Stratford shopping centre, the Olympic Park and historic Greenwich. Enjoy our traditional and contemporary dishes and snacks at our welcoming bar and restaurant. Paying parking available.Free WiFi throughout the hotel ... more less
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- Also Known As:
- Accor London Excel
- Ibis London