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“Our weekend stay at the IBIS”

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Ibis London Excel Docklands
Ranked #485 of 1,081 Hotels in London
GreenLeadersBronze level
Reviewed 15 May 2014

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Accorhotels.com
Thank 171Lizzie
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this reviewResponded 22 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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983 - 989 of 2,158 reviews

Reviewed 12 May 2014

Stayed here with a friend for 1 night in a twin room. The room was very clean and comfortable and the hotel itself was very modern. The bathroom was small but well designed and the rooms had everything you would expect from a budget room.

  • Stayed: April 2014, travelled with friends
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1  Thank Ifty1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this reviewResponded 22 May 2014

Dear Iftaker,
Thank you for your feedback following your recent stay with us. I am pleased to read that the ibis product met your expectations and we look forward to welcoming you back in the near future.
Kind regards, Brian Opauka

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Reviewed 11 May 2014

Stayed here to visit ExCell centre. Great views of the Royal Victoria Docks, Only 100metres from ExCell. Check in was fast and efficient. Comfy bed - really comfy, wife wanted to put it in our suitcase! Great bathroom and powerful shower. Didn't have any food here but there are plenty of outlets nearby. Parking in the Royal Victoria docks car park is a quid cheaper than the Hotels car park and only a few steps away.Recommended

  • Stayed: May 2014, travelled as a couple
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Thank MiseryGuts27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this reviewResponded 22 May 2014

Dear Reviewer,
Thank you for your feedback following your recent stay. I am very pleased to read that the staff looked after you during your stay and that you enjoyed the new ibis beds - these beds very thoroughly tested for flexibility, comfort and sensation before deployment throughout the network.
Feedback is important to us and I do hope we will have the opportunity to welcome you back in the near future.
Kind regards, Brian Opauka

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Reviewed 9 May 2014

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Dalva B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this reviewResponded 12 May 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 May 2014

Stayed here before catching flight from London City Airport which is short distance away. Great hotel for this. We have stayed here a number of times, on every occasion we could not fault the staff or the accommodation we had. Staff helpful and pleasant-room clean and adequate. Good facilities in area for eating-plenty of choice. It is not far from DLR. Would go there again.

  • Stayed: May 2014, travelled as a couple
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Thank Gordon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this reviewResponded 12 May 2014

Dear Gordon,
Thank you for taking the time to give us your feedback following your stays with us. I am very pleased to read that we on each occassion met your expectations and that the staff ensured you had a comfortable stay.
We look foward to welcoming you back for another stay in the near future.
Kind regards, Brian Opauka

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Reviewed 6 May 2014

Stayed here as my partner and I were attending a gig at the O2. Very convenient location for the O2 and the DLR station.
Excellent check in - took very little time and the receptionist was extremely efficient.
Room was clean and tidy and had everything we needed for a stop off after the gig.
We were concerned by the close proximity to London City Airport, and with the window in the room open, you could hear a lot of noise from the planes landing every ten minutes or so, however, with the window closed, we could barely hear the noise. (It isn't a 24 hour airport anyway so that is not an issue through the night).
Didn't have any food or drinks here so can't comment on that, but there was a long waiting time for the lifts in the morning (as with a lot of hotels), which was made worse by the cleaner in one of the lifts who wouldn't let anyone ride that lift.
Only downfall is the area the hotel is in - outside stunk of rotting food and refuse every time we went outside, and I wouldn't want to hang around there as the area by the local shops opposite was quite intimidating.
Ideal for the O2 and Excel, and the Emirates cable car (which sadly doesn't run very late).
All in all, it was just a place to sleep and get ready, and we had no issues with the hotel at all. Book beforehand though as we paid £59 for one night via the internet, but on the day, the price was £129!

  • Stayed: April 2014, travelled as a couple
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Thank PcCruel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this reviewResponded 12 May 2014

Dear PcCruel,
Thank you for your feedback and observations following your recent stay with us. Firstly, I am pleased to read that the reception staff ensured you had a smooth check in and that you found the bedroom clean and comfortable.
Feedback is important to us and I have taken note of your comments about the outside area and a member of staff using our guest lifts during peak times.
Once again, thank you for taking the time to give us your feedback and we look forward to welcoming you back in the near future.
Kind regards, Brian Opauka

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Reviewed 1 May 2014

I was at an event at the Excel and haven never been an Ibis fan but it was everything I needed in a business hotel. Hotel was clean and I had a great night sleep.

show in the room is great and staff were friendly and your less than 100 metres from the Excel, parking is only £16 and I think thats cheap for London.

I will stay again

  • Stayed: May 2014, travelled on business
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Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this reviewResponded 12 May 2014

Dear John,
As a frequent traveller, I am pleased to read that the hotel met your expectations and that you found the hotel and parking arrangements good value for money.
Thank you for taking the time to share your experience and we look forward to welcoming you back for another stay in the near future.
Kind regards, Brian Opauka

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis London Excel Docklands

Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Phone Number:
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#50 Green Hotel in London
#324 Romantic Hotel in London
#336 Business Hotel in London
Price Range: £54 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Excel Docklands 3*
Number of rooms: 278
Official Description (provided by the hotel):
Hotel ibis London Excel-Docklands with views over Royal Victoria Dock is ideally located 1 minute from the ExCeL Exhibition and Convention Centre as well as the Emirates Cable Cars to the O2 Arena. Only 25 minutes from Central London and within a short ride from London City Airport, Canary Wharf, Westfield Stratford shopping centre, the Olympic Park and historic Greenwich. Enjoy our traditional and contemporary dishes and snacks at our welcoming bar and restaurant. Paying parking available.Free WiFi throughout the hotel ... more   less 
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Also Known As:
Accor London Excel
Ibis London

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