I stayed here twice because the first visit was in order. Unfortunately, this time it was a complete disappointment, i will not live there anymore.
Room, breakfast, everything was fine. It is the allocation of my credit card, which routinely performs any hotel on spending during the stay. Even my hotel blocked 50 EUR, which is not any significant amount, however - why would I have no reason to pay a hotel?
My bank amount was blocked for 5 days after my departure, without anything I spent at the hotel, so I contacted them, whether the error did not in order. Reception manager wrote back to me with the excuse that my amount will be returned by 28 June, which to this day (July 5) did not.
Unfortunately, it's a disappointment, although I believe that my 50 EUR stolen and yet only ever return to the account. It is not about the money, it is a five star hotel services and dismay member Hilton loyalty program.
- Official Description (provided by the hotel):
- The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements. ... more less
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- Also Known As:
- The Bentley Hotel London
- Hilton International London