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“Perfect London Hotel”
Review of The Bentley London

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The Bentley London
Ranked #282 of 1,067 Hotels in London
Certificate of Excellence
Green Bay, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect London Hotel”
Reviewed 2 June 2014

The quintessential luxury British hotel. The decor is elegant and the staff is very welcoming, taking care of our every need. My mother and I were visiting my daughter and we couldn't have chosen a more lovely hotel and location. Our rooms were beautiful, as is the lobby and restaurants. The street is beautiful and quiet, yet steps from the tube, restaurants, museums and shops. We will be back!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Bentley Lon... A, Operations Manager at The Bentley London, responded to this review, 10 June 2014
Dear Mary S,

Thank You for your feedback regarding your recent stay at The Bentley. Please accept our sincere word of thanks for your kind appreciation.

I will certainly agree with your comments that hotel has a great reflection of Victorian age and is one of the finest five star hotel in the city.

I hope that you will make various visits to enjoy the best of the hospitality we have to offer.

Thank You,
Kind Regards,
Apurv Singh
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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769 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
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London, United Kingdom
Level Contributor
123 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 29 May 2014

Went there last night with friends with the groupon deal, the whole restaurant only two tables dinning there & we almost have the whole place to ourselves. Restaurant nicely decorated, service was excellent as you expected from a 5* hotel. set menu have a good selection of dishes & with the money we paid it was a good deal for 3 course with a glass of champagne £59 for two. dishes were freshly prepare & we all had Fish cake to start, Seabass & pork steak as main follow by Cheese cake, all were yummy.

worth a visit if you get the deal.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Traveller T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Bentley Lon... A, Operations Manager at The Bentley London, responded to this review, 2 June 2014
Dear Sugar B,

Thank You for your comments regarding your recent visit to The Bentley. It is good to see that you have ranked us high on all areas namely-Value, Location &Service.

I will certainly vouch for your comments as it gives a great value for money and offers one of the best hospitality.

I hope that you will take advantage of the other promotions we have to offer and we will be looking forward to welcome you back.

Thank You
Kind Regards,

Apurv Singh
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 May 2014

I took my Mum for afternoon tea today as birthday treat. We had a truly wonderful afternoon. The staff were so welcoming and accommodating while at the same time being discreet and allowing us to enjoy our food without being bothered unnecessarily. They even surprised us with a lovely birthday cheesecake at the end complete with a raspberry coulis Happy Birthday, candle and a rendition of the song! The afternoon tea itself was delicious, an excellent variety of sandwiches and cakes. The surroundings were beautiful and comfortable, some beautiful furniture and floral displays. We have had afternoon tea in several London locations and can honestly say this is up there with the best. Highly recommended.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank ceecee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Bentley Lon... A, Operations Manager at The Bentley London, responded to this review, 2 June 2014
Dear ceecee C,

Thank you for your feedback regarding your experience of the afternoon tea. I am most happy to hear that you decided to visit us for an afternoon tea on such a special occasion. I must also admit that the afternoon tea at The Bentley is very renowned and attracts lot of guest who wish to enjoy a splendid afternoon tea in a one of the most beautiful location of the city.

Hope that you will give us many more opportunities in the future to experience the best of the hospitality.

Thank You,
Kind Regards
Apurv Singh
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 May 2014

Great cental location. Glouchester road tube station 5 minute walk. Hotel is getting somewhat rundown. New paint and wallpaper in most locations would help. Staff were very helpful. There is a great pub right abound the corner. Rooms were clean, but do need more maintenance.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank j1smuir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Bentley Lon... A, Operations Manager at The Bentley London, responded to this review, 2 June 2014
Dear j1smuir ,

Thank you for your feedback regarding your recent stay with The Bentley. We always conduct on periodical basis planned maintenance work for restoration purpose but I am sorry to hear that it did not catch your attention.

I am also sure that the team at The Bentley will be happy to hear your comments on the entire level of service we provide and your words of appreciation.

Thank You
Kind Regards,

Apurv Singh
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Honolulu Hawaii
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2014

This is a lovely, ornate hotel in a quiet area of South Kensington, with wonderful museums and a great tube station within just a few blocks. The neighborhood is friendly and fun, and seems to be mostly locals instead of tourists. The rooms are very good size by London standards and the staff are very friendly and seek to please. Great restaurants and shops are nearby, making an easy visit.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EllenLovesHawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Bentley Lon... A, Operations Manager at The Bentley London, responded to this review, 22 May 2014
Dear HawaiiNelle ,

Thank you for your review regarding your recent stay at The Bentley, London. I am most happy to hear that you enjoyed your stay with us and appreciate all our facilities and service.

I would certainly agree with your comments regarding the actual room size, as it is one of the salient features of the hotel. The location of the hotel is also one it is important features and adds great value to the overall experience.

I am sure you will make many more visits to The Bentley and enjoy the best of the hospitality it has to offer.

Thank You
Kind Regards,
Apurv Singh
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 29 April 2014

Simply a wonderful place to stay. My first visit was in 1978, and although nothing ever remains the same, the continuity of quality felt undiminished. Very central for the 'first time' visitor and in close proximity to most of London's famous attractions.

Room Tip: People I spoke to at the Hotel all said their rooms were comfortable and to a high standard.
See more room tips
  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Bentley Lon... A, Operations Manager at The Bentley London, responded to this review, 2 May 2014
Dear Daniel K,

Thank You for your feedback regarding your recent visit to The Bentley. The Entire team at The Bentley is very happy to hear such an encouraging feedback.

We hope that you will visits us more often and experience the best of the hospitality The Bentley has to offer.

Looking forward to welcome you back.

Thank You
Kind Regards
Apurv Singh
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntsville, Alabama
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 April 2014

We recently stayed 5 nights in London at The Bentley Hotel on Harrington Gardens. I have nothing but positives to say. The room was beautifully decorated, as were the other areas of the hotel. The location is very convenient to the Gloucester tube. Several good restaurants are within 2 blocks walking distance. We had an amazing breakfast every morning with a very attentive wait staff.

The staff at the Bentley were extremely helpful and always friendly! They were able to immediately assist with every problem or question we had, no matter how trivial. The staff made our stay in London a very good experience. I would especially like to thank Mario, the concierge, for his help with our constant questions, and Duhan, our bartender at the beautifully decorated Malachite Bar. I hope we can return next year. I would definitely recommend The Bentley for a stay in London.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Bentley Lon... A, Operations Manager at The Bentley London, responded to this review, 2 May 2014
Dear Mike C,

Thank You for your feedback regarding your recent visit to The Bentley.I am delighted to read such a feedback in which every experience which has been mentioned reflects a true example of a perfect hospitality within 5 star hotel.

I am also happy to share your positive comments about the customer service that you received from our team members with the entire team.

Once again thank you for all your comments and kind words and we will be looking forward to welcome you back.


Thank You
Kind Regards
Apurv Singh
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Bentley London

Property: The Bentley London
Address: 27-33 Harrington Gardens, London SW7 4JX, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#54 Spa Hotel in London
#89 Business Hotel in London
#182 Romantic Hotel in London
#206 Luxury Hotel in London
#368 Family Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Bentley London 5*
Number of rooms: 64
Official Description (provided by the hotel):
The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements. ... more   less 
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Also Known As:
The Bentley Hotel London
Hilton International London

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