Hotel very clean with excellent beds but most awful pillow! The staff were very pleasant in particular Paolo who checked us in.
The terrace has amazing views but was completely bare, no parasols to shade you in the sun no seat pads on the metal seats and was just a disappointment and not made in any way inviting.
We h quite a late night and the planes and drills woke us up at 8 am which was quite annoying and though there are notices saying work is being done and to be patient it is not great when all you want is a little lie in.
We disorder some bar snacks but the food was not particular good unfortuantely
- Official Description (provided by the hotel):
- A contemporary waterfront hotel located 150 metres from the ExCeL London & ICC (Exhibition Centre)and near the O2 Arena, Canary Wharf, Stratford, London City Airport (LCY) and historic Greenwich. The hotel is ideally located in the capital’s dynamic eastside and close to Westfield Stratford City shopping centre, which is only 10 minutes away. Novotel London ExCeL is a 5 minute walk from Custom House D.L.R. station. All Novation rooms have en-suite bathrooms with a bath and separate shower unit, as well as pivoting desk for working or dining, high speed internet, Wi-Fi access and satellite TV. The Upper Deck Restaurant offers panoramic views in a relaxed environment overlooking Royal Victoria Dock. Open from 6am to 10.00pm the Upper Deck also offers 24-hour room service. Paid car parking available. ... more less
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- Also Known As:
- Novotel London Excel Hotel London
- Accor London Excel
- London Novotel