My travel agent booked this hotel for a business trip because it was close to the airport.
This hotel shares a building with the ibis hotel, and you can tell they're related. It's ok. Things look cheap. The design of the building was compromised by the least expensive form of construction. The rooms are small. Of course, I was told, "this is London," and maybe that's true.
One thing it had that was unique and that was a sign in the bathroom saying, "bathmats are available at the front desk." (In fact, there was a bathmat.)
The restaurant is pleasant enough and they try very hard.
The front desk damaged the chip in my AMEX card and were apologetic. But it was three days before it could be replaced.
- Official Description (provided by the hotel):
- A contemporary waterfront hotel located 150 metres from the ExCeL London & ICC (Exhibition Centre)and near the O2 Arena, Canary Wharf, Stratford, London City Airport (LCY) and historic Greenwich. The hotel is ideally located in the capital’s dynamic eastside and close to Westfield Stratford City shopping centre, which is only 10 minutes away. Novotel London ExCeL is a 5 minute walk from Custom House D.L.R. station. All Novation rooms have en-suite bathrooms with a bath and separate shower unit, as well as pivoting desk for working or dining, high speed internet, Wi-Fi access and satellite TV. The Upper Deck Restaurant offers panoramic views in a relaxed environment overlooking Royal Victoria Dock. Open from 6am to 10.00pm the Upper Deck also offers 24-hour room service. Paid car parking available. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with ACCOR, Booking.com, Priceline, Odigeo and Hotels.com so you can book your Novotel London ExCeL reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Novotel London Excel Hotel London
- Accor London Excel
- London Novotel