We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Crowne Plaza London - The City
Ranked #175 of 1,090 Hotels in London
Certificate of Excellence
Falkirk, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great hotel”
5 of 5 bubbles Reviewed 15 June 2014

Spent two nights here last year for a theatre trip, hotel is directly opposite blackfiars station, and perfect location for our visit, close to london eye and about 30min walk to the west end, rooms were fantastic large comfy beds, robes,slippers,tea facilities,mini bar,and fabulous toiletries, free breakfast included in our stay which was lovely, plenty of choice of hot and cold food, top hotel and will defiantly return here, thank you crown plaza!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rossie97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,307 reviews from our community

Traveller rating
    1,210
    806
    192
    65
    33
See reviews for
578
821
100
479
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (398)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dartford, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 14 June 2014

Stayed while on business, the hotel is what you expect from a city centre one, very central to the city, clean good staff but at £250 b & b a night not good value although wished maybe I tried the P Inn round the corner

Room Tip: I would speak to reception as most rooms overlook other buildings
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 321HenryJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza London - The City, responded to this review, 29 June 2014
Dear Ian P,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
122 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed 10 June 2014

Great location, right opposite Blackfriars tube station. It is close to the Fleet Street area with its many businesses and offices. Check-in was quick and smooth. The very nice surprise is the room - it is spacious, airy, lots of natural lighting and comfortable beds. Staff are friendly and nice. Two small inconveniences are the lack of power sockets near the beds and the very slow service of the lifts. Check-out was quick, smooth and hassle free. A great place to stay when in London.

Room Tip: Get a room that's close to the lifts.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank indianguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puebla, Mexico
Level Contributor
100 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

The hotel is in a great location, 2 min away from Blackfriar Underground Station, the hotel is very comfortable and the staff is very helpful, specially Frank the Concierge, speaks perfectly spanish, he gave us great tips on where to go, and was always willing to help! The rooms where connected and the furniture was very good, also a good point each room had a charging station for apple and other devices which helps a lot. Definitely will come back again

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
83 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 9 June 2014 via mobile

Stayed on a Saturday night. The hotel Is ideally situated both for the city area and Westb End.
Modern interior. Speedy check with very pleasant Receptionist. Accommodation of a high standard and very well maintained. The breakfast was good.
All staff very pleasant.
Only one negative point. You have to pay for WiFi usage.

Stayed June 2014, travelled as a couple
Helpful?
Thank jono2345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 7 June 2014

My family of 4 enjoyed this hotel. We had 2 separate rooms, one on the 5th floor which was smaller but nicely bright and contemporary & newly remodeled. The other was termed "an upgrade" on the 6th floor, which had a larger size corner space with lots of windows, however it was more dated with old dark wood furniture. Both overall were good values for the price paid for lodging in downtown London. The front desk staff was overall friendly yet when we checked it it was painfully slow. It seems like they bring in people from other countries to learn about checking in people and they don't have all the details down pat.
Some appealing amenities in the suite were a kettle for tea or coffee, some complimentary biscuits, apples in the lobby.
The concierge was efficient. We hailed our own taxis as there was generally no one to assist us.
For a little $$ saving, take the train (not the more pricey Paddington but the other local tube) in from the airport. You need to transfer once yet it is very affordable and it literally drops you off right across the main street from the property.
Overall very good stay and I would stay here again for a family vacation or business. For a romantic weekend I would likely stay at an Apex hotel. Cheers!

Room Tip: Ask for a newly remodeled room on the 5th floor.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kimberly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N Yorks
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

We stayed for three nights during half term in a large family room. Highlights were breakfast! Every morning we were greeted by Vincenzo, a highly courteous and professional maître d' hote who went out of his way to please. Lovely breakfast every morning, including a highly regarded porridge by my son! Location was perfect and within walking distance of most of the main attractions. Will certainly consider this hotel again!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
South Kensington
Crowne Plaza London Kensington
City of London
Premier Inn London Blackfriars (Fleet Street) Hotel
City of London
Apex Temple Court Hotel
Apex Temple Court Hotel
#53 of 1,090 in London
4.5 of 5 bubbles 3,278 reviews
Show Prices
Show Prices
Show Prices
City of London
Apex City of London Hotel
Apex City of London Hotel
#76 of 1,090 in London
4.5 of 5 bubbles 3,582 reviews
City of London
Club Quarters Hotel St. Paul's
City of London
The Z Hotel City
The Z Hotel City
#229 of 1,090 in London
4.5 of 5 bubbles 363 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza London - The City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza London - The City

Property: Crowne Plaza London - The City
Address: 19 New Bridge Street, London EC4V 6DB, England
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#115 Family Hotel in London
#119 Business Hotel in London
#123 Romantic Hotel in London
#136 Luxury Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Crowne Plaza London - The City 4*
Number of rooms: 205
Official Description (provided by the hotel):
Crowne Plaza London - The City Hotel provides perfect accommodation in central London near local attractions such as The London Eye, St Paul's Cathedral and Buckingham Palace. This luxury hotel also offers meeting rooms, gym, spa facilities and a Michelin star restaurant. The Crowne Plaza London - The City Hotel is a modern central London hotel, located in the heart of the city. This deluxe London hotel is just a stone's throw away from Blackfriars mainline train station, with a direct connection to the Eurostar terminal at St. Pancras International. For tubes, the Crowne Plaza hotel is equally well located: just a short walk to Temple & Mansion House on the District & Circle Line, or St Paul's on the Central Line. Whether you're in London for business or sightseeing, this London City Centre hotel is ideally located, minutes away from some of London's most famous attractions: The London Eye, St Paul's Cathedral, Millennium Bridge, Tate Modern & West End theatres. Crowne Plaza Club rooms, King Studios and Suites are available at your request. And all rooms are air-conditioned and have High Speed Internet Access. There's also a Fitness Club with sauna in the hotel should you wish to work out and wind down. While you're here, don't forget to eat at our Rosette awarded restaurants; Diciannove offers authentic Italian food including a variety of freshly made pasta, whilst and at Chinese Cricket Club you can enjoy fresh dim sum and Sichuan specialities. The easiest and most exciting way to do some sightseeing in London city centre is to take a trip on the London Eye. On a clear day, you can see as far as the Queen's other residence, Windsor Castle! The Crowne Plaza London City Hotel is only minutes away from the London Eye. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Southall Travel, Booking.com, Priceline, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your Crowne Plaza London - The City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London - The City Hotel London
Crowne Plaza The City
Crowne Plaza London City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing