Stayed on 19th June 2014
A beautifully refurbished hotel in a fabulous location spoiled by arrogant and rude staff.
I arrived late in the afternoon having booked the same day due to a change of business plans. I am a platinum elite member and overall am a very satisfied customer with IHG ( Staybridge Westfield and the holiday inn express stratford high street are my usual haunts). This is my first ever review and I felt compelled to write because I have never experienced so many arrogant and rude staff in my time with ihg
Club lounge receptionist. Excuse me for interrupting your evening of television viewing and daring to change the channel to watch England v Uraguay. I was the only one in the lounge and clearly she wanted a quiet evening on her own.
Bar tenders downstairs - full of testosterone and arrogance. No smile or welcome, more interested in eyeing up the smartly dressed female clientele
Restaurant waiter - sorry for being a little late in dining. I guess you wanted an early night?
On the plus side the receptionist who checked me in (Spanish girl) and the trainee working with her were very efficient and pleasant as was the waitress in the restaurant who seated me, and the girl running the coffee bar the next morning.
Won't be back in a hurry - shame really as it is a very nice facility
- Official Description (provided by the hotel):
- Crowne Plaza London - The City Hotel provides perfect accommodation in central London near local attractions such as The London Eye, St Paul's Cathedral and Buckingham Palace. This luxury hotel also offers meeting rooms, gym, spa facilities and a Michelin star restaurant. The Crowne Plaza London - The City Hotel is a modern central London hotel, located in the heart of the city. This deluxe London hotel is just a stone's throw away from Blackfriars mainline train station, with a direct connection to the Eurostar terminal at St. Pancras International. For tubes, the Crowne Plaza hotel is equally well located: just a short walk to Temple & Mansion House on the District & Circle Line, or St Paul's on the Central Line. Whether you're in London for business or sightseeing, this London City Centre hotel is ideally located, minutes away from some of London's most famous attractions: The London Eye, St Paul's Cathedral, Millennium Bridge, Tate Modern & West End theatres. Crowne Plaza Club rooms, King Studios and Suites are available at your request. And all rooms are air-conditioned and have High Speed Internet Access. There's also a Fitness Club with sauna in the hotel should you wish to work out and wind down. While you're here, don't forget to eat at our Rosette awarded restaurants; Diciannove offers authentic Italian food including a variety of freshly made pasta, whilst and at Chinese Cricket Club you can enjoy fresh dim sum and Sichuan specialities. The easiest and most exciting way to do some sightseeing in London city centre is to take a trip on the London Eye. On a clear day, you can see as far as the Queen's other residence, Windsor Castle! The Crowne Plaza London City Hotel is only minutes away from the London Eye. ... more less
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- Also Known As:
- Crowne Plaza London - The City Hotel London
- Crowne Plaza The City
- Crowne Plaza London City