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Crowne Plaza London The City
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Reviews (2,623)
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2,623 results
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1,378
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217
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1,378
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1,214 - 1,219 of 2,623 reviews
Reviewed 14 August 2014

One of the better Crowne Plaza establishments. Very spacious and well laid out. Staff very helpful and good value for bearing in mind that it is located in the heart of the City District right opposite Blackfriars Station. Staff are really helpful and overall an enjoyable stay.

  • Stayed: August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Whizzer50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YvonneAOttley, Public Relations Manager at Crowne Plaza London The City, responded to this reviewResponded 15 August 2014

Thank you for your great feedback. We are delighted that you enjoyed our facilities and the convenient location. It would be a pleasure to look after you again. Warm regards and we look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

We stayed at this hotel when we went to London for a wedding. I booked well in advance and got a great price for room only. The hotel is good with well equipped, spacious rooms and efficient, friendly staff. However, as the weather was very wet we decided to have breakfast before we left. This was a mistake as it was really expensive and nothing special.It wouldn't stop us returning though, we will just stick to room only next time!

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank TelfordHelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YvonneAOttley, Public Relations Manager at Crowne Plaza London The City, responded to this reviewResponded 15 August 2014

Dear TelfordHelen,

Thanks for taking the time to leave a review. We are pleased that you enjoyed your stay overall and would return again. We will be sure to share your positive comments regarding our staff and facilities to the team.

We are sorry that our breakfast options did not meet your expectations on this occasion - you'll be pleased to know that we are currently updating the breakfast variety we serve to ensure there's something nutritious to suit all tastes.

Best wishes and we look forward to welcoming you back in the near future.

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Reviewed 12 August 2014

This is a business traveler hotel, but my family and I loved this hotel. The do have several family rooms which will sleep 4 people. Our room was sparkling clean, with soft comfortable beds. The bathroom was stocked with thick plush towels and robes. The room had free wifi, and came stocked with water. I had access to the business center for my personal business and the lobby had fresh water & fruit daily. We did not have breakfast, but it is available for a fee daily. There are several restaurants in the hotel. The hotel is very conveniently located across the street from Black friars tube and over ground train station. We flew into London Gatwick, took the regular train for about 7.50 GPS (off peak fare) pp to Black friars (rather that the Gatwick Express for quite a bit more and it only goes to Victoria Station) got off the train and walked directly across the street to the hotel-what could be easier? Hotel is located very near all the top tourist sights, on the river and near many good pubs & restaurants. This was a perfect choice for my family.

Room Tip: Plan your schedule, and book well in advance for best pricing and room availability.
  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
2  Thank S H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YvonneAOttley, Public Relations Manager at Crowne Plaza London The City, responded to this reviewResponded 13 August 2014

Thank you for the detailed and insightful review. We are delighted that you enjoyed your stay with us. We are very pleased that you found our hotel facilities and location convenient. It will be our pleasure to look after you and the family again in the near future. See you soon and all the best.

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Reviewed 10 August 2014 via mobile

I really enjoyed my stay at this hotel. I stayed there during a business trip and everything was perfect: spacious rooms, very friendly staff, great location ( metro station just across the street), good variety of food (with vegetarian option) for breakfast.

Stayed: June 2014
Thank Sheila S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YvonneAOttley, Public Relations Manager at Crowne Plaza London The City, responded to this reviewResponded 11 August 2014

Dear Sheila, thank you for taking the time to leave a review. It's great to read your feedback and we're very happy that our variety of dining options met your requirements. We look forward to welcoming you back again.

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Reviewed 9 August 2014 via mobile

Had a great 4 night stay here. People were friendly & rooms were very clean. & comfortable. AC worked great. Right by Blackfriar tube line. (Green & Yellow) so you could easily get anywhere. Would come back. Elevator problem but being fixed.

Stayed: August 2014
Thank Rich H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YvonneAOttley, Public Relations Manager at Crowne Plaza London The City, responded to this reviewResponded 11 August 2014

Dear Rich,

Thank you for choosing our hotel for your 4 night stay. We are happy to read that you enjoyed your visit and found our location convenient. Your patience is greatly appreciated as we improve the efficiency and speed of our elevators. They are currently undergoing essential works to ensure they are working at their optimum best. We look forward to welcoming you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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