I stayed here with my mum and friends for her birthday in August 2014. When we arrived there was a very friendly porter who helped us with our cases and offered friendly banter which was very welcoming! Check in was quick and easy. All reception staff were very polite and welcoming. Our rooms wereen't ready but this wasn't a problem as they offered to hold our cases and bags so we could go off exploring.
When we came back we were told that myself and my mum (whom I was sharing a room with) were given a complimentary upgrade. We accepted but on seeing the room decided to swap back. The upgrade was a smaller room and just had fancier toilettries and free Wifi! However as we weren't going to be in the room that much and had already got our own toilettries we didn't think this was worth it. We expressed our dismay and were swiftly moved back to the original room we had booked. They managed to get us two rooms next to each other which was very handy.
We received a nice surprise in our room too; free bottle of red wine and complimentary chocolates for all the moves which was nice! And unexpected as we didn't complain about the upgrade just decided it wasn't for us.
We stayed here for two nights and had breakfast included. The breakfast had a lot of choice; full english, continental, pancakes, muffins, cereal etc! All was delicious! My only quarm was that the breakfast wasn't always kept warm - maybe new bulbs needed for the hot plate??
The bed was probably one of the comfiest I have ever slept in! I don't always sleep great but had two of the best nights sleeps in this bed! The pillows, quilt and mattress all so comfortable!
The staff were amazingly polite and helpful. Whenever we had a complaint or query it was dealt with there and then.
Location is perfect too - opposite Black Friars tube station! Its a short walk away from other attractions too, but I found it much easier to jump on the tube.
Our room didn't have a nice few as such though - overlooking onto offices which on the Friday of our stay was rather uncomfortable as you had the office staff peaking in (one minor complaint)
All in all I'd reccomend this hotel and the area. Thoroughly enjoyed our stay and will most likely stay again on our next visit to London
- Official Description (provided by the hotel):
- Crowne Plaza London - The City Hotel provides perfect accommodation in central London near local attractions such as The London Eye, St Paul's Cathedral and Buckingham Palace. This luxury hotel also offers meeting rooms, gym, spa facilities and a Michelin star restaurant. The Crowne Plaza London - The City Hotel is a modern central London hotel, located in the heart of the city. This deluxe London hotel is just a stone's throw away from Blackfriars mainline train station, with a direct connection to the Eurostar terminal at St. Pancras International. For tubes, the Crowne Plaza hotel is equally well located: just a short walk to Temple & Mansion House on the District & Circle Line, or St Paul's on the Central Line. Whether you're in London for business or sightseeing, this London City Centre hotel is ideally located, minutes away from some of London's most famous attractions: The London Eye, St Paul's Cathedral, Millennium Bridge, Tate Modern & West End theatres. Crowne Plaza Club rooms, King Studios and Suites are available at your request. And all rooms are air-conditioned and have High Speed Internet Access. There's also a Fitness Club with sauna in the hotel should you wish to work out and wind down. While you're here, don't forget to eat at our Rosette awarded restaurants; Diciannove offers authentic Italian food including a variety of freshly made pasta, whilst and at Chinese Cricket Club you can enjoy fresh dim sum and Sichuan specialties. The easiest and most exciting way to do some sightseeing in London city centre is to take a trip on the London Eye. On a clear day, you can see as far as the Queen's other residence, Windsor Castle! The Crowne Plaza London City Hotel is only minutes away from the London Eye. ... more less
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- Also Known As:
- Crowne Plaza London - The City Hotel London
- Crowne Plaza The City
- Crowne Plaza London City