A good hotel in the bracket (Metropolitan; Capital; SML: Langham: Lanesborough etc). It's small enough to be friendly and intimate but not so small that privacy isn't possible. The door staff are always very nice, welcoming and efficient (often the same person taking your case outside actually brings it to the room!). We've stayed about a dozen times and the standard rarely fluctuates. The rooms are comfortable, with a very welcome coffee machine in each, which makes very drinkable coffee! The room menu is good and no more expensive than that of other similar hotels. I have had trouble with the air conditioning a couple of times; finding that it's gone off to sleep shortly after I have, so I spend nights walking back and forth cursing it - not all rooms really need it, but it's nice to have. (There is one room, at the back that really does need it and this was the worst one - that was a year ago, so maybe it's been sorted). The bathrooms are all very good and the standard of cleaning, furnishings and bed/bed-linen is very good and the rooms have always been quiet. They also have a little room downstairs where you can print and photocopy - this has been a life-saver on more than one occasion. The staff were very helpful (even though I was just being thick), and they wouldn't take any payment for the paper/ink/time I took in there; a real surprise and delight! The restaurant is fine; that is, very good, but you'd expect it to be! When we've booked through Amex we've often been given afternoon tea too, which is always lovely. I would recommend it; it lacks nothing, but in a very competitive market, occasionally they are out-done on value and just plain old luxury! We'll go back, but will always wait for one of their, fairly frequent, offers to give it the edge.
- Official Description (provided by the hotel):
- The Baglioni Hotel London is situated in the heart of London, the cosmopolitan city par excellence, opposite Hyde Park with an enchanting view of Kensington Gardens and Palace. The hotel is situated a short distance from historic and cultural places of interest and the shops and watering holes that animate the city’s nightlife; the Royal Albert Hall, Harrods and Knightsbridge are all nearby. The entirely Italian hospitality and luxury services offered such as the spa, fitness centre, chauffeur-driven car and personal butler will make your stay in London truly unforgettable. ... more less
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- Also Known As:
- London Baglioni Hotel