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The Zetter Hotel
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Reviews (912)
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Reviewed 26 April 2008

My husband & I stayed at the Zetter for 3 nights. Rooms were very stylish and clean... Really tiny but we weren't in the room much more than for sleeping anyways. Staff was helpful and accommodating. When we checked in, they treated us to a round of drinks while we waited for our room to finish getting made up. The TV in our room was broken and the staff went out of their way to get us another one. It wasn't a big deal but they wanted us to be happy. The hotel is a little out of the way from the hustle & bustle of the city; but just a few blocks from the Ferringdon tube stop so it was easy to get anywhere we needed to go. Would stay here again.

  • Stayed: October 2007, travelled as a couple
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Thank chnowi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2008

For a very special birthday weekend, decided to stay in the city we live in, but enjoy a bit of luxury. I booked a top floor suite with a balcony (and a rate that included breakfast) directly from the hotel. It certainly did not disappoint!

Firstly the service from the hotel was exceptional - right from the time I booked on the phone (when they invited me to come and view which suite I would like), to the moment we checked out. I stay in hotels a lot, but was refreshingly surprised by the warm, professional and efficient manner of the staff. My ONLY disappointment was in the restaurant, where things were too slow.

The room was gorgeous, but won't be to the liking of traditionalists. The bed was really comfortable and the attention to detail was fab (umbrella for rainy London, decent hairdryer, nice magazines and books, low level lighting option, decent range of drinks and snacks, an ipod dock that actually has good speaker, solar powered light for balcony, FREE bottled water from the well and lovely robes and slippers - the last of which I was happy to pay the £4 for, but they said I were complimentary!). They certainly have made good use of the weird space on the top floor, so even for girls who pack too much, there is lots of storage. (also there is a lovely hairdresser round the corner and I got 10% off by mentioning I was staying in the hotel!)
We only had breakfast in the hotel, but its a good place to walk from and also near to tube lines for getting around for a good weekend.
I'll definitely go again.

  • Stayed: March 2008, travelled as a couple
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Thank NeedaholidayUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2008

I stayed in the corner double deluxe room in Oct 07. The room and hotel were very clean and the bed was extremely comfortable. The food I ordered from room service although nice was expensive (£19 lamb curry and £16:50 for the breakfast) An excellent hotel in a fashionable part of town close to all attractions. Would deffinitely stay again.

  • Stayed: October 2006, travelled with friends
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Thank Fairy_Legs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2008

First and foremost-- excellent service. In fact, I've not stayed at a hotel with such attentive staff in a while. The room was nice- clean and stylish. Could have used a closet. Overall, the service made up for any issues with the room. Also, the food was excellent. In fact, I would have preferred only eating at the hotel. Highly recommend and great location.

Stayed: January 2008
Thank scatzi9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2008

We spent 6 nights in a rooftop studio superior. The room (#507) was very comfortable and stylish and of a reasonable size.

The room was furnished with a queen sized bed, a decent cupboard (with safe), desk and chair, 2 arm chairs and a coffee table and a media centre.

The bathroom was also reasonable in size with a great strong shower (in bath). The bathroom products were lovely, as were the soft fluffy white towels.

The heating in the room was great.

Coffee and tea making facilities and a nice mini bar (with reasonable prices!) was in the room. The lower floors each have a vending machines for coffee and food and we made use of those too.

Our room had a small terrace which had views north (could see telecom tower and a predominantly inner city view looking towards Exmouth market). The terrace was furnished with a table and chairs. Unfortunately it was too wet during our stay to really make good use of this outdoor area.

The room had a lot of nice touches:
- free clerkenwell water (from the well below the hotel)
- free wi-fi (in the room)
- daily newspaper with a tourist info sheet attached listing suggestions for that day (eg which markets are on, if there are any special events etc)
- local area information detailing eating and shopping options
- London Timeout (and other magazines) provided in room
- ipod docking station
- a groovy tivoli alarm clock radio

The only minor complaint we have is that our room was just outside the lift and we did experience a bit of noise which disturbed us a few times, particularly in the middle of the night.

We used the cool hotel bar a few times (great spot to meet friends) and ate in the restaurant too (the breakfast is excellent).

We found all the staff to be very helpful and friendly.

The hotel location was good too. There are some interesting walks in the immediate area. It was about a 15 min walk to St. Paul's cathedral and less than 5 minutes to the closest tube. An oxford st bus route stops just outside the hotel. There were lots of nice places to eat in the immediate area, including pubs , cafes and fancier restaurants and there are a couple of street markets very close too.

  • Stayed: November 2007, travelled as a couple
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1  Thank Jon Potter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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