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“Home away from home”
Review of The Zetter Hotel

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The Zetter Hotel
Ranked #193 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 25 December 2013

Great service, great location, great food, great design, London sized rooms. Very happy every time I stay. Bruno Loubet also a favorite, close to Farringdon station, Clerkenwell isn't too busy but can always find a taxi, etc,etc

  • Stayed: December 2013, travelled with family
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Thank will t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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358 - 364 of 894 reviews

Reviewed 16 December 2013

This is, in our opinion,a one night hotel in which case things like a very tiny wardrobe and little storage aren't an issue. Very eclectic and has a boutique feel although doesn't quite live up to all the hype. Good welcome at Reception and pleasant staff in general. Very young and appealing to the designers in the area. Would agree with one of the other comments made about not having sufficient space for residents over the local customers who are eating and drinking although around Christmas everywhere is busy so not really fair to judge. Nice little touches in the room are the provision of a hot water bottle should you need it and an umbrella in the wardrobe. The views from a corner room are great and you get a grasp of the history of the area. Also there are so many fabulous places nearby to eat and drink that it is quite surprising although we ate at the Bistro BrunoLoubet within the hotel and enjoyed the menu which offered some very unusual choices. Amongst our party we enjoyed artichoke terrine, beetroot ravioli, guineafowl boudin blanc followed by hare, snail and meatballs, Artic Charr to name a few so it certainly isn't run of the mill. All the food was very good and so too was the service despite the bistro being so busy. The location of the hotel is excellent and we managed an easy walk to the West End although there was plenty to keep us locally. Will certainly go back to the area and would stay at The Zetter again but only for one night - the bed is quite small which is less popular today.

Room Tip: Would recommend a corner room so as to enjoy the view and also they are away from the lifts so less...
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  • Stayed: December 2013, travelled as a couple
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Thank SerenidadDerbyshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

The location is brilliant for a night out in the city. We checked in early and the staff were very helpful and obliging. The room was great, lovely products a descent hairdryer, docking station and little vending units of every floor which have ice, coffee and vending machines, The decor of the hotel was lovely and considering its in such a central location the windows and shutters block out the light and noise. We went for breakfast (continental included in the price) and the muffins were great. We then opted for a full english which was also very tasty and well worth having. The staff in the restaurant like the rest of the hotel were exceptional. Thank you for a great stay.

Stayed: December 2013, travelled as a couple
Thank wattsjo2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013

Stayed for one night in deluxe room, me and my husband and three year old daughter. Arrived at 4pm, checked in and had quick bite to eat in restaurant, left for Central London, arrived back about 8pm and then checked out at 9am.
Plus points - great location as you are two minutes walk from the tube, buses stop outside the door that take you into Central London, and it's under £10 for a cab into covent garden. Our room was a great size and really quiet and beautiful views in the morning. Conti breakfast was good - wide selection to choose from.
Minus points - they said they were child friendly, but they just ignored my three year old (apart from one lovely lady on reception when we checked in), which irritated me. Whilst I didn't expect full on child entertainment, neither did I expect ignorance of her presence. They "couldn't " accommodate me in the lounge or restaurant area on the night as it was a busy Friday night, and instead it was suggested we go somewhere else with our daughter. We didn't do that - we ordered room service and then I came down to the bar area where I met a friend and we found some seats ourselves. There was also a bizarre issue around my request for bread for my daughter at 5pm and the restaurant staff told me the kitchen didn't start baking until 6pm so I couldn't have any bread. I have raised all these issues with the management direct and they have promised to look into it.
Overall good hotel, good location and good value, less the points raised above but my views are subjective as a parent and obviously this may not be relevant to all.

  • Stayed: December 2013
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Thank Aarti74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2013

This is one little gem of a hotel with more in common with a traditional English house than your regular impersonal hotel. Friendly staff, good service and a great atmosphere. My only complain is that the hotel is so popular with non-residents for a night out, that there isn't always room to accommodate the hotel guests. Top marks otherwise.

  • Stayed: November 2013, travelled as a couple
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Thank al29252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2013

I have to say, I was a little disappointed. The location is great and the concept is also good. Given the space that they had to work with, good execution. The thing is, what they had to work with was not great and so they should price it accordingly. The rooms are small, even by London standards. The decor looks too Ikea. Our door handle broke and showed cheap workmanship underneath. We paid almost £200 and yet they charged us for a newspaper on top of the room rate. You just leave feeling a little nickel and dimed for what you get. In essence, you are paying for the boutique "feel" and the location in Clerkenwell. If you stayed at a bigger hotel, you would have less of that feel and more service. If you stayed at another boutique hotel locally, e.g. the Rookery, you would feel that it was more of an authentic boutique experience. This hotel will appeal hugely to those who think that they are cool and discerning but actually want the isolated, clean, future pod feel. I did not want a comfortable pod, I wanted a hotel. In Europe, this place would sell itself as an apartment hotel and offer weekly rates.

  • Stayed: November 2013, travelled as a couple
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2  Thank CF y Flia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2013 via mobile

2nd stay here within two weeks and The Zetter always delights.
Compact but perfectly appointed rooms - great coffee on tap on each floor, really friendly staff and a great breakfast.
The only drawback is so many have discovered The Zetter and last minute bookings can now be tricky or expensive - book early and get a decent rate

Stayed: November 2013, travelled on business
Thank Frequenthotelstay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Zetter Hotel

Address: 86-88 Clerkenwell Road, London EC1M 5RJ, England
Region: United Kingdom > England > London > Clerkenwell
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#77 Business Hotel in London
#113 Romantic Hotel in London
#131 Family Hotel in London
#150 Luxury Hotel in London
Price Range: £133 - £303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Zetter Hotel 4*
Number of rooms: 59
Official Description (provided by the hotel):
The Zetter Hotel has 59 bedrooms including 7 rooftop studios all with a private outdoor terrace. Located in fashionable Clerkenwell, the hotel is a perfect destination for those looking for hotels with style, comfort and bags of personality. Built by eco-conscious hoteliers, the hotel uses energy-saving technology and eco-friendly materials wherever possible. This approach also includes water pumped from the hotel's own 1500-foot bore-hole beneath the building which not only helps make the building self sustaining but also supplies The Zetter's bottled spring water that is served in the restaurant and rooms. The hotel is home to Club Zetter Wine Bar & Kitchen and next door is award-winning Cocktail Lounge at sister hotel The Zetter Townhouse, an exciting collaboration between The Zetter, chef Bruno Loubet and the creators of 69 Colebrooke Row. The neighbourhood boasts of superb restaurants, excellent pubs, clubs,wine bars and a number of galleries and theatres. Explore the surroundings on Brompton bicycles which guests can hire from the hotel free of charge. ... more   less 
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Also Known As:
The Zetter Hotel And Townhouse
Zetter Hotel London
Zetter London

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