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“Budget!”

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Hotel ibis budget London City Airport
Ranked #682 of 1,089 Hotels in London
GreenLeadersSilver level
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853 reviews from our community

Traveller rating
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    287
    257
    110
    92
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
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English first
Ibiza, Islas Baleares, Spain
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 6 January 2014

About £40 for a family room for 3, a few meters from London City Airport and the DLR - surely you can't complain, though i'm sure some people do - It's a bit grubby and tatty at the edges.
If you just want somewhere to crash before an early flight, or just a cheap acceptable bed for a busy london trip, book it. If you are hoping to impress your wife/girlfriend, for the love of god don't.
Our son loved the bunk bed over the double bed.
Five mins walk from Pontoon Dock DLR. Garage and Nisa store a few mins walk. No bars, restaurants or cafes.
At £5 for an all you can eat breakfast you might think you can't go wrong - you can - rubbish, but you should know what you are walking into when you book a hotel in this price range - put a smile on your face and let all it's shortcomings entertain you.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NarinderSingh, Manager at Hotel ibis budget London City Airport, responded to this review, 12 January 2014
Many thanks for your comments. We appreciate your feedback and I can assure you that we will look into the point your raised. In the meantime, I hope we can welcome you back to Ibis Budget London City Airport.

Kind regards,

Emmanuel Alley
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beaucaire, France
1 review
2 of 5 bubbles Reviewed 5 January 2014

This Hotel is simply not clean!! Clearly the staff have no management behind them, and in spite
their helpfulness the place is a mess, both dirty and disorganized.
Also the taxi drivers rip you off using old tricks for small change.
But if only this hotel was run correctly it would be a cheap place to put ones head down.
We stayed for four hights.

Room Tip: Have a look at the room first!
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ehem E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NarinderSingh, Manager at Hotel ibis budget London City Airport, responded to this review, 6 January 2014
I am sorry that on this occasion you were disappointed with your stay. We treat all feedback with the utmost seriousness and we are currently investigating the matter. Please feel free to contact me on 0207 474 9106 or email me on h3578-dm@accor.com to discuss this further.

Kind regards,

Emmanuel Alley
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these London hotels

Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 1 January 2014

If you stay for a couple of nights and all you need is a bed to crash on, then this hotel ticks all the boxes. It's just a 20 minutes tube and DLR (W'wich Arsenal line) ride from central London and it's off the main road so it's nice and quiet at night. I was a bit afraid about the noise as it's so close to London City airport but I slept like a log and there's no planes taking off during the night time anyway. The reception and breakfast area were being refurbed when we were there but there was no disturbance of any kind. The rooms are clean and compact with basic amenities, comfy beds and surprisingly hot power shower which was God-sent after a long day of sight-seeing. Breakfast is basic, mainly Continental items and good coffee and for £4.95 it's great value for money. Reception staff was very friendly and helpful, we needed extra towels and had to hire out a hairdrier (£5 deposit which you get back when you hand the drier back), they were very prompt. All in all a very nice stay, I recommend it. It's basic but it will do the job nicely as long as you know you get what you pay for. I will be definitely using the Ibis budget brand again.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luanix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NarinderSingh, Manager at Hotel ibis budget London City Airport, responded to this review, 6 January 2014
Thank you very much for taking the time to write a review. It is much appreciated and I can assure you that our team will be delighted to hear that you enjoyed your stay.
I look forward to welcoming you back again very soon.

Kind regards,

Emmanuel Alley
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 30 December 2013

This is a very basic room, small and cramped, but for the price you pay and the location you cannot really complain too much.

It was a tad difficult to find the hotel, but after stopping at the petrol station next to the hotel we managed to spot it.

The rooms are tiny and the cupboard with the toilet is a bit crazy as there is literally no room!

It is in a good location tho, and we where because we had a concert at the O2 arena. Its about a 5 minute walk from a tube station and although you have to swap lines its still only about 30mins until reach the arena.

Another plus point is that the following day we could leave the car in the hotel car park so that we could visit London which was helpful.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard_Astle90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NarinderSingh, Manager at Hotel ibis budget London City Airport, responded to this review, 1 January 2014
Thank you for your feedback. We treat all of our comments with the utmost seriousness and we can assure you that the matter highlighted is being looked into.

Kind regards,

Emmanuel Alley
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel ibis budget London City Airport

Property: Hotel ibis budget London City Airport
Address: North Woolwich Road | Silverstown, London E16 2EE, England (Formerly Etap Hotel)
Phone Number:
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Amenities:
Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#26 Best Value Hotel in London
#38 Green Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel ibis budget London City Airport 2*
Number of rooms: 81
Official Description (provided by the hotel):
Ibis budget Hotel London City Airport is a low-cost hotel a short walk from London City Airport terminal. This London hotel well located at London Docklands with good transport links for central London. The hotel has 81 guest rooms and is 100% non-smoking. Each room comes with en-suite shower and a flat screen TV. A continental breakfast buffet is served every morning. The hotel offers on-site free parking and free Wi-Fi throughout the hotel. ... more   less 
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Also Known As:
Etap London

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