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“Good budget hotel”

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Hotel ibis budget London City Airport
Ranked #677 of 1,063 Hotels in London
GreenLeadersSilver level
Berkshire
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Good budget hotel”
Reviewed 23 August 2014

Rooms small but supplied with everything we needed (note, towels are supplied but shower gel and shampoo are not, also no tea making facilities in rooms but available from machine in reception - you pay for tea/coffee but hot water is free). Very high standard of cleanliness. Helpful staff. Useful having secure car parking. Convenient for Excel (10 min walk), where we were attending a 5-day event. The continental breakfast is good value and plentiful. Recommend booking well in advance to get the best rate - would not have been good value at the £95-135 walk-up rate, but good value at the £50 per night we paid booking 7 months beforehand.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Ros052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NarinderSingh, Manager at Hotel ibis budget London City Airport, responded to this review, 31 August 2014
Thank you for your kind comments and compliments. It is much appreciated and I can assure you that our team will be delighted to hear that you enjoyed your stay.
We have noted your comments about bedrooms' amenities which will be dealt with soon as we plan to add new products.
I look forward to welcoming you back again very soon.

Kind regards,

Emmanuel Alley
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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859 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
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English first
Newbury, England
Level Contributor
114 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 21 August 2014

A clean, comfortable room, with all the basics. The staff are friendly and helpful with great customer service. At reception in the morning there is a fresh "all you can eat" continental breakfast. To top it all, there is FREE secure car parking on site and there is very little noise form the adjoining bedromms as it is a good quality modern build.

And all for £49 per room per night, plus £4:65 for Breakfast. I call that a bargain.

The downside is that the rooms are small, but at these prces in London, I can easliy put up with that.

Room Tip: Ask for the car park side of the biulding as there is less noise.
See more room tips
  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Fangthewonderdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NarinderSingh, Manager at Hotel ibis budget London City Airport, responded to this review, 23 August 2014
Thank you very much for taking the time to write a review.
Many thanks for your kind comments and compliments.
Our team is delighted that you enjoyed your visit and we look forward to welcoming you back again soon, hopefully

Kind regards,

Emmanuel Alley
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norfolk
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 August 2014 via mobile

This is our third time here(first since it turned into ibis budget) and to be honest not much has changed. The exterior and public area has been redecorated but rooms are still exactly the same.
we always drive down and make use of the free car park.never had any issues with it.security gates are in use and not just for display!
the one thing I would change is the bed-very thin mattress made us feel like we were sleeping on concrete and needless to say my back ached a lot the next day.
despite this I would come again at it is so much cheaper than other hotels in london/same area .

I would say ask for extra pillows as you only get one very thin one.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank madmary_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NarinderSingh, Manager at Hotel ibis budget London City Airport, responded to this review, 10 August 2014
Thank you for taking the time to write a review about your recent visit to Ibis Budget London City Airport. We appreciate your kind words. In the meantime, we have noted your comments about the issues with the mattress, which will be dealt accordingly.
See you on your next trip hopefully!

Kind regards,

Emmanuel Alley
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel ibis budget London City Airport

Property: Hotel ibis budget London City Airport
Address: North Woolwich Road | Silverstown, London E16 2EE, England (Formerly Etap Hotel)
Phone Number:
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Amenities:
Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#38 Best Value Hotel in London
#39 Green Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel ibis budget London City Airport 2*
Number of rooms: 81
Official Description (provided by the hotel):
Ibis budget Hotel London City Airport is a low-cost hotel a short walk from London City Airport terminal. This London hotel well located at London Docklands with good transport links for central London. The hotel has 81 guest rooms and is 100% non-smoking. Each room comes with en-suite shower and a flat screen TV. A continental breakfast buffet is served every morning. The hotel offers on-site free parking and free Wi-Fi throughout the hotel. ... more   less 
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Also Known As:
Etap London

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