Had booked in advance directly with hotel staff. After reading appauling reviews we cancelled a month before our stay. Though they have a 24hr cancellation policy and said they would return our £72 deposit, we havn't heard back from them since and they refuse to answer numerous emails over 4 months.
We have alerted consumer affairs to this hotel.......A reall bad egg.
- Official Description (provided by the hotel):
- New 3 star Bed & Breakfast Hotel in Central London Victoria, 2 Mins from station, free 24hr Broadband Internet, friendly staff and full cooked breakfast. Affordable, comfortable and central accommodation including English breakfast. Situated in Belgravia, close to Westminster, Sloane Square and easy access to all London attractions. ... more less
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