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“Excellent location”

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Premier Inn London Docklands (Excel) Hotel
Ranked #221 of 1,069 Hotels in London
Certificate of Excellence
Norwich
Level 1 Contributor
3 reviews
3 hotel reviews
“Excellent location”
Reviewed 29 December 2013

You know what you get with premier inn, this one is no exception! Very clean, comfortable and friendly. tube line less then 500 metres away so convenient for travelling, however a little noise from this can be heard but it didn't bother us. Excellent parking facilities, a little expensive but then it is London! Would definitely return more than once due to location but would AVOID if any events were on at Excel as it is right next door. if you want friendly reliable service but don't want to pay centre of London prices and don't mind travelling around a bit then this is definitely worth a try, no questions asked!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoNorwich27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier Inn D, Manager at Premier Inn London Docklands (Excel) Hotel, responded to this review, 30 December 2013
Thank you for your recent feedback regarding your stay at London Docklands (ExCel) Premier Inn. I am really happy to see that your stay with us was a positive one and that you found the location of the hotel excellent.
Premier Inn, we pride ourselves on providing all of our guests with a great service, great food and a fantastic nights sleep. It is great to get feedback from our guests about what we are doing well and what we can improve on.
Thank you once again for taking the time to give us feedback and we look forward to welcoming you back to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Shropshire, England
Level 6 Contributor
148 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 29 December 2013

We stayed here for 2 nights after the Christmas feast. Very comfortable hotel, friendly staff. Breakfast is very good value at £8.95 eat as much as you want and good choice. Lovely sunny weather made the stay even more enjoyable. I enjoyed the DLR train ride into the city, quite relaxing. Close to the O2 which we found out you can climb when weather is favourable and the Emirates cable car for good views all around, and Canary Wharf shops. Clean rooms and quiet despite being near to City airport. Would stay again, popular with families.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emmamaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier Inn D, Manager at Premier Inn London Docklands (Excel) Hotel, responded to this review, 30 December 2013
Thank you for your recent feedback regarding your stay at London Docklands (ExCel) Premier Inn. I am really happy to see that your stay with us was a positive one and that you found our breakfast value for money.
At Premier Inn, we pride ourselves on providing all of our guests with a great service, great food and a fantastic nights sleep. It is great to get feedback from our guests about what we are doing well and what we can improve on.
Thank you once again for taking the time to give us feedback and we look forward to welcoming you back to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Suffolk, United Kingdom
Level 6 Contributor
163 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 28 December 2013

Premier Inn does it again! We stayed in the Premier Inn London Docklands Christmas Day and were very pleased with the welcome, the room and the spacious car park. I don't think that there is a hotel offering better value in the area.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NowlookatmeBanburys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier Inn D, Manager at Premier Inn London Docklands (Excel) Hotel, responded to this review, 30 December 2013
Thank you for your recent feedback regarding your stay at London Docklands (ExCel) Premier Inn. I am really happy to see that your stay with us was a positive one and that you found our hotel best value for money in the area.
At Premier Inn, we pride ourselves on providing all of our guests with a great service, great food and a fantastic nights sleep. It is great to get feedback from our guests about what we are doing well and what we can improve on.
Thank you once again for taking the time to give us feedback and we look forward to welcoming you back to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alford, United Kingdom
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 December 2013

Just a few miles from Central London, but far enough out to be away from the crouds. The only drawback is having to park car elsewhere during the day to avoid the daytime parking charge, which seems to be something they could deal with very easily. However, we parked in nearby street close to a DLR station, so not really a problem, just an inconvenience.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier Inn D, Manager at Premier Inn London Docklands (Excel) Hotel, responded to this review, 30 December 2013
Thank you for your recent feedback regarding your stay at London Docklands (ExCel) Premier Inn. I am really happy to see that your stay with us was a positive one and that you found our hotel convenient. Regarding the car parks within the area, they are run by Excel therefore is chargeable during the day.
At Premier Inn, we pride ourselves on providing all of our guests with a great service, great food and a fantastic nights sleep. It is great to get feedback from our guests about what we are doing well and what we can improve on.
Thank you once again for taking the time to give us feedback and we look forward to welcoming you back to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Wales
Level 5 Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 22 December 2013 via mobile

Stayed for 2 nights to attend a conference at the Excel. Location brilliant for this. Accommodation very comfortable; not luxurious but exactly what was needed and roomy at that. Only food I ate was breakfast, which on both days was spot on, and very tasty. To cap this, I must compliment the Staff at both reception and the restaurant; very friendly, and welcoming. My only caution; the rooms lack a safe, so leaving valuables around during the day while at the conference was a worry... but I needn't, as all there when I returned. I would definitely choose to stay here again

Stayed December 2013, travelled on business
Helpful?
Thank BTtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier Inn D, Manager at Premier Inn London Docklands (Excel) Hotel, responded to this review, 30 December 2013
Thank you for your recent feedback regarding your stay at London Docklands (ExCel) Premier Inn. I am really happy to see that your stay with us was a positive one and that you found our members of staff welcoming. If you choose to stay with us again which I hope you do, then please ask a member of staff at reception regarding an option we have for you to store any possesions in our office safe.
At Premier Inn, we pride ourselves on providing all of our guests with a great service, great food and a fantastic nights sleep. It is great to get feedback from our guests about what we are doing well and what we can improve on.
Thank you once again for taking the time to give us feedback and we look forward to welcoming you back to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 December 2013

Right next to the excel centre. Two mins from DLR ideally located for Stratford and the O2. Clean,modern though the rooms are very warm with little ventilation which could be a problem in the summer. Though there is air con in the rooms.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Charlotte L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier Inn D, Manager at Premier Inn London Docklands (Excel) Hotel, responded to this review, 30 December 2013
Thank you for your recent feedback regarding your stay at London Docklands (ExCel) Premier Inn. I am really happy to see that your stay with us was a positive one and that you found the location of our hotel ideal for visiting the O2.
At Premier Inn, we pride ourselves on providing all of our guests with a great service, great food and a fantastic nights sleep. It is great to get feedback from our guests about what we are doing well and what we can improve on.
Thank you once again for taking the time to give us feedback and we look forward to welcoming you back to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 20 December 2013 via mobile

My husband and I stayed for two nights at the end of November. We usually stay in Central London but due to being pregnant knew we couldn't do our usual late nights out so opted for a cheaper premier inn which had parking. Easy stroll to the DLR, takes around 30 minutes on the tube to get into the middle of the city but nothing to moan about! Great location, great service, great breakfast, fantastic staff! One of the best premier inn's! Well done Docklands! X

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier Inn D, Manager at Premier Inn London Docklands (Excel) Hotel, responded to this review, 30 December 2013
Thank you for your recent feedback regarding your stay at London Docklands (ExCel) Premier Inn. I am really happy to see that your stay with us was a positive one.
At Premier Inn, we pride ourselves on providing all of our guests with a great service, great food and a fantastic nights sleep. It is great to get feedback from our guests about what we are doing well and what we can improve on.
Thank you once again for taking the time to give us feedback and we look forward to welcoming you back to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Docklands (Excel) Hotel

Property: Premier Inn London Docklands (Excel) Hotel
Address: London Docklands 2 Festoon Way | Royal Victoria Dock, London E16 1JP, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#64 Best Value Hotel in London
#97 Romantic Hotel in London
#102 Family Hotel in London
#158 Business Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Docklands (Excel) Hotel 3*
Number of rooms: 203
Official Description (provided by the hotel):
Located in the heart of London Docklands, our Premier Inn will be sure to suit all your needs whether they are business or pleasure. Take a trip to the O2, which is only 20 minutes away. Or explore out to central London. The choice is truly yours, with the DLR (Prince Regent station) only a short walk away. Our dedicated and friendly staff will do their very best to meet your every need. With a Thyme restaurant on site you can be sure you won't go to bed hungry. A great nights sleep and a comfy kingsize bed will be just what you need after a long day at work or sight seeing. Premier Inn, a good night sleep guaranteed. ... more   less 
Also Known As:
Premier Inn London Docklands (Excel) Hotel London

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