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DoubleTree by Hilton Hotel London - Chelsea
Ranked #147 of 1,086 Hotels in London
Certificate of Excellence
Pontypridd
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 20 July 2014

Excellent hotel. Our boooking was a little complicated but the staff were very efficient and helpful.I felt safe letting my daughter stay here alone until we could join her. Food was very good . I was particularly impressed with the helpful member of staff who spotted my red wine soaked trousers(courtesy of my mortified husband - it really was quite funny!) who found our room with a remedy to clean them. Very conveniently located for Chelsea and central London. Bus stop and train station around the corner and parking across the road. Lovely stay. Will stay there again.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank HR66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,272 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (117)
Date | Rating
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  • English first
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English first
Blackpool, United Kingdom
Level Contributor
370 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 473 helpful votes
3 of 5 bubbles Reviewed 20 July 2014

This weekend I stayed at this hotel with my family (3 people). I booked a double and single bed guest room. Room is compact and clean, Bathroom also spotlessly clean. But bathtub is only about 30 cm height! means very difficult to dip in and take a bath! For the 3 people left only 2 medium sized bath towels! View from my room (No 508) window also annoying because overlooking the surrounding residential flats,( definitely not the hotel). May be other side rooms got a good view. We ordered Fish & Chips, Chicken curry with rice, Eton moss all are delicious. Tray charge £5 applicable. No on sight parking available, I parked nearby Imperial wharf car park, Saturday rate £2.20/hour, minimum £4.40. But after 7 pm and Sunday .50 p per hour, its bargain at Chelsea! River Thames just 5 minutes walk away. We enjoy the time here. No executive lounge here hence we got some vouchers for free drinks etc. Well worth at the bar. Break fast as usual great. Special thanks to all staff - from the reception to waiters - every body friendly and helpful.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Prem K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review, 28 July 2014
Dear Prem K,

Thank you for taking the time to post on your review of your recent stay with us.

I am happy to see that you had a nice stay with us and found the accommodation cleanliness standards to our high levels. I am sorry to see that the team had not left the correct number of towels in the room, will make sure that we pick this up with the team as they are normally very good on ensuring that this happens on a daily basis.
Delighted that you enjoyed your meal with us - we have recently brought in a new menu so happy to see that it hit the right spot for you, and the service that the team provided obviously made a great impression on you.
We look forward to having you back to the hotel, hopefully, very soon.

Kindest regards,
Anthony Barrett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrington
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

Super quality hotel 2 min walk from imperial wharf station we can get you to London attractions in 20 mins or to clapham junction in 5 mins the out to South London on the train.. Bars bear hotel couple of supermarkets over the road for items etc and great coffee shop!! Hotel is luxurious very modern with very nice rooms good deals on internet and they will price highly recommend ! And out if the chaos of centre of London and lower priced !!

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank clivebradley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review, 28 July 2014
Dear clivebradley,

Thank you very much for taking the time to post on your review of your recent stay with us.
I am delighted to see that you had such a lovely time whilst staying with us and that you found the hotels location so convenient. Having the Overground so near is great and with the connections into and around the City.
Myself and the team look forward to welcoming you back, hopefully in the not so distant future.

Kindest regards
Anthony Barrett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 19 July 2014

Don't be put off that this hotel is not in walking distance of a Tube Station. If you are in North London just go to West Brompton and get the Overland to Imperial Wharf. Because it is slightly off the beaten track you can get fantastic deals at this hotel. Previously a Jurys Inn, this hotel is fresh and modern. Spotlessly clean, friendly service, comfy beds, speedy internet, great TVs. It is also very quiet too. Since changing to DoubleTree they have refurbed the bar with the most uncomfortable chairs I have ever sat on. This is only a minor quibble. Nearly forgot to mention amazing air conditioning too!

Room Tip: I've stayed here many times on many floors etc, and there is no variance in quality.
See more room tips
  • Stayed July 2014, travelled with friends
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank PAP71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

My family and I enjoyed staying and eating at the Double Tree by Hilton in London. We appreciated the personalised, value for money service provided by Simon in the Restaurant and the lovely clean rooms. The lobby staff were very friendly and helpful.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Rowena D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

If you want a quality hotel then look no further than here, fantastic rooms, staff, location and breakfast. Located next to the station and buses you are a 10 min ride into Central London. The rooms are well decorated and clean and beds are comfortable. The staff are friendly and Bani Ghosh deputy manager goes out of his way to make your stay a pleasant one. I simply can find no fault with anything in this hotel and would recommend a visit to it is essential

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank gmacracing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 14 July 2014

My wife and I were visiting London with my Granddaughter for a birthday treat. The Hotel was very good, in a nice quiet area close to the overground line at Imperial Wharf. The Room was a good size, clean and comfortable and I would have no hesitation in recommending this Hotel to family and friends when in London.

Only small negative was the cost of the breakfast, which we decided was far too expensive, even by London standards, and instead we had an excellent breakfast in a small cafe in the Paddington area for a third of the cost of the Double Tree by Hilton.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank DavidC8775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel London - Chelsea

Property: DoubleTree by Hilton Hotel London - Chelsea
Address: Imperial Rd | Imperial Wharf, London SW6 2GA, England (Formerly Jurys Inn London Chelsea)
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#107 Family Hotel in London
#120 Luxury Hotel in London
#154 Business Hotel in London
#224 Romantic Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Chelsea 4*
Number of rooms: 172
Official Description (provided by the hotel):
Boasting a fantastic location at the acclaimed Imperial Wharf, DoubleTree by Hilton Hotel London - Chelsea is an ideal base in the heart of the prestigious area of Chelsea. From our hotel, guests can explore the eclectic cafes and chic boutiques of Kings Road and Chelsea Harbour; watch a Premiership football match at the Chelsea and Fulham Football Clubs or visit some of London's most popular attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Odigeo and Priceline so you can book your DoubleTree by Hilton Hotel London - Chelsea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jurys Inn Chelsea Hotel London
Jurys Hotel Chelsea
Jurys Hotel London

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