I stayed at this hotel on a buiness trip. The best part of my stay, without exception, was the exceptional customer service by the staff of this hotel! From the woman at the check-in desk to the porters, doormen, and everyone in between, they were focused on helping and pleasing the guest!
From offering me an umbrella to arranging taxi service to providing directions, this team has been thoroughly trained and very obviously makes guest service their number one priority!
The rest of my stay was pretty average. I was on a small, non-Club Level room on the first floor. The room was clean and provided the necessary amentities, but there was nothing outstanding about it. My colleagues who were in Club Level rooms in the tower had much better amenities, views, and room accomodations.
- Official Description (provided by the hotel):
- Ideally situated in the Canary Wharf district, the London Marriott Hotel West India Quay offers luxurious accommodations and access to the city's most popular attractions. Our hotel in London, England boasts a prime location just 11 minutes from London City Airport and 10 minutes from Europe's largest indoor shopping mall. ... more less
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- Also Known As:
- London Marriott West India Quay Hotel London
- Marriott London