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London Marriott Hotel West India Quay
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Reviews (2,279)
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Reviewed 11 May 2014 via mobile

This is our preferred hotel anytime we stay in London. We only live in Bucks but it's such a treat to go out and not have the long train ride home. We love Marriott and WIQ has the perfect combination of location and service. Short trip into the centre by Jubilee or DLR, also great for the O2, the new Olympic Park etc. Service is always proficient and friendly. Ask for a waterside view, and the highest floor you can get for the class of room you've booked. Exec rooms have best views, also access to lounge with drinks and snacks, including complementary breakfast, on weekdays in the lounge and weekends in the restaurant. Look out for offers which can make it exceptional value - but in our view it's always good value.

Stayed: May 2014, travelled as a couple
1  Thank danteandsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2014

Having left central London earlier in the day it was very pleasant to arrive in the Canary Wharf district. We had booked the Marriott for a 2 night stay and it did not disappoint. The door staff and reception were extremely efficient and we were checked-in within minutes of arrival. The room was spotless and had all the facilities that you would expect in a 5 star hotel. Free wi-fi was available in the lobby but the fee for using it in the room was £6 per hour. The rate for 24 hours was not too bad but surely free wi-fi should come as standard, particularly at weekends when most guests are there for leisure rather than business.
We did not eat in the hotel as we had booked a nearby restaurant in advance of arrival.
We did, however, have a drink in the bar later in the evening and cocktails were reasonably priced at £9.
Throughout our stay any staff we encountered were very efficient, but friendly and attentive. I would certainly go back for a return visit.

Room Tip: Superb views from the upper floors.
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2014

This is a great hotel, staff very friendly and helpful, especially the guys at the front door. The executive lounge was excellent and well worth the extra costs, so if you are staying for a special occasion I would recommend paying the extra and enjoy the comfort of the lounge. We were staying as a special birthday treat and before we arrived I phone the hotel directly to order a cake & wine for the room, this was confirmed by email from Sam at the hotel but unfortunately it was not supplied during our visit which was a shame after the trouble I went to too arrange the surprise. That was the only negative part of our stay and won't let it stop us from visiting again if we are going to the O2 as the location is great.

Stayed: April 2014, travelled as a couple
Thank soulmate22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014

It's a comfortable, clean and friendly corporate hotel in docklands. Not much character, but it does the job more than adequately. Didn't use any of the facilities so only commenting on the room - everything OK except for the useless air conditioning!

Stayed: April 2014, travelled as a couple
Thank Sail1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

Clean, spacious rooms and very friendly staff throughout the hotel. Excellent breakfast too, albeit at a fair cost per person.

Not the most convenient location to central London (but we obviously knew that when we booked!

Slightly stingy on shower gel and shampoo but excellent hotel nonetheless.

Stayed: April 2014, travelled as a couple
2  Thank Yiddo14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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