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“Absolutely fine”

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Ace Hotel London Shoreditch
Ranked #354 of 1,069 Hotels in London
Certificate of Excellence
Coventry, United Kingdom
Level 6 Contributor
102 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Absolutely fine”
Reviewed 25 April 2014 via mobile

Nice atmosphere. More families than I would have expected, with a range of ages - ours kids are 10 & 14 and thought it was the coolest place ever! Doormen / bellhops were lovely to them.
Room was a good size, nice toiletries, with a great seating area. Bit gutted we didn't get a guitar but frankly it was probably for the best! It is noisy at night with traffic - so many sirens - but I don't think that can be helped.
Great location. We did Cluequest, Brick Lane, V&A museum of childhood, and a show at Shoreditch Townhall. Plus a lot of pottering round.

Stayed April 2014, travelled with family
Helpful?
Thank Flo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review, 30 April 2014
Many Thanks for you your lovely comments! We love the fact your kids think that we are cool and that the staff made them feel at home.

Make sure you guys come back to visit

Love the Ace Team

oxox
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1,023 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (187)
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Lausanne, Switzerland
Level 5 Contributor
59 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 April 2014

Great location (in trendy shoreditch) 5 min from Liverpool street and the bus stopping almost in front of the hotel. Check in was very slow, had to queue while there was a problem with one of the terminal. Opted for a deluxe room which was nicely laid out (great sofa) and the bed is huge (but very soft one feels like sleeping on a marshmallow). asked for a quiet area and didn't hear a thing at night while the bar and street get very busy at night. The room is quite dark and definitely not very cosy. Perfect for a hipster weekend. I would stay again if there's a good offer. For me it's a little too much style over comfort. When you're away on a business trip, it's kind of nice to have a home feel to your hotel room and ace isn't really that kind if place.

Room Tip: Ask for a quiet room
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank misstidy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review, 25 April 2014
Many Thank for the review and we love the fact you liked the beds, we do pride ourselves on the mattresses.

Please do come back and stay with us again.

The Ace Team xoxo
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Level 6 Contributor
165 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 20 April 2014 via mobile

We stayed at the Ace hotel for 2 nights and were very happy with our stay . I admit it's not OTT luxury but that's not it's intended style, I have to say I didn't find it full of cool young crowds like other reviews state I found it more than comfortable and relaxing. Nor did I hear any noise at night the rooms were actually well insulated.
The breakfast was good but possibly a little over priced for extras. The bar was a little cold in terms of atmosphere for early evening drinks but otherwise the experience was great, the gym is also fine for a daily workout and the sauna a nice touch, shame the 7th floor isn't complete but that's only gripe. Would stay again.

Stayed April 2014, travelled as a couple
Helpful?
3 Thank Pinkfizz31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review, 25 April 2014
Many thanks for your review we are glad you enjoyed your stay here, we do try to please. Its nice to read that you feel we provided a little bit of heaven in the hipster land! We do hope you return.

The Ace Team
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Milan, Italy
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 April 2014

ok dont get me wrong. the atmosphere at the hotel is vary nice and unconventional:the lobby is an open bar always filled with people and music (not loud,it's nice to be there) ;there is a flower shop next to check in and staff is young and helpful. What is really very good for London standards:rooms are decently spacious and decently clean (not common in Lonrdon).free wii fii.silence at night,Perfect if you like/have business in Shoreditch.

Room Tip: courtyard rooms are quieter
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Odyssey_MILANO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review, 16 April 2014
Thank you for the 4 stars! We are glad to read that you like the rooms, staff and outlets and I will pass this information on to the Ace Team. We do pride ourselves on cleanliness and making our guests feel welcome and so please come back the next time you’re in town.

The Ace Team xoxo
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Paris, France
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 April 2014

Very cool and trendy hotel, enjoyed not only by hotel guests but the locals alike. Everything looks consistenly cool, from the now/not now door hanger to the varsity jackets that are for sale in the lobby. The restaurant, bar, café, and even the flower shop were busy at all times. The staff was super friendly and helpful. I called the reception to ask for a toothbrush at 2 in the morning – and the guy was at my door 10 sec later.

The only downside was that the bathroom was a bit cold, and had no heating. (But I guess that's not very common for the UK...)

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank inajohansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review, 16 April 2014
Thanks so much for the lovely review. We love all of our outlets and the fact they are always full of people is so good to hear. We do pride ourselves on the fact that the Ace team cares and so attending to all of our guests needs at any time morning or night is what we are here for.

Please come back again!

The Ace Team xoxo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottinghamshire, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 April 2014

My partner and I stayed here with our little terrier on a Sunday night in April.
First impressions fantastic, the staff were very helpful and came around the front of reception to meet the 'VIP' they'd been expecting - lucky pup!

Speedy check in and up to our room to find a little dog bed, water bowl and bag of treats waiting for us. What a great touch. We had one of the small rooms but it was still very spacious with a large comfortable bed.

The quality and finish of the room was fantastic, quite hip but without looking like they were trying too hard (read: hoxton hotel). Black out blinds were an excellent touch, the mini bar stock was well thought - local ales and a great selection of homely snacks. Many great little touches throughout the room. Fantastic lighting and tv well positioned and proportioned.

My dog and I spent the evening in the lobby/bar whilst my partner had to work and the staff were super friendly and accommodation, bringing over a bowl of water for my pooch as soon as we sat down. The hotel free speedy wifi was available in the room and lobby. Essential touch, well executed.

The area is good for tourists and business travellers, very close to the city and an easy walk to Liverpool Street station and Old Street station.

If Ace can improve on anything, I struggled to find a menu for the (apparently) fantastic in house restaurant. It was disguised as a newspaper. A welcome note in each room with breakfast times and such could be useful.

Thanks for a wonderful stay Ace, we'll be back soon.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yllekesor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review, 10 April 2014
Hey,

Thanks for the lovely review we as appreciate it. We at Ace are big dog fans and in our eyes they are all VIP no matter what breed!

I'm glad you felt at home in the lobby because that's the vibe we want to create.

Make sure you come back bringing the VIP with you.

Love the Ace Team xoxo
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Loughborough
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 April 2014

What an amazing hotel. My partner and I stayed during the London Coffee Festival, and throughly enjoyed the stay. The lobby is amazing, with trendy furnishings and a great sense of sophistication.

The room was just as trendy, with interesting wall art, a cosy table and chairs and the most amazing bathroom (with an aqua-phobic sink and a massage shower! What more could you want?!). The bed was comfortable, and everything in the room you could buy, which is cool (although some of the items seemed a little steep in price).

If you stay at this hotel, please check out the coffee bar/café (Bulldog Edition). It has some of the best coffee in London and I can't rate it highly enough! (and no I don't work for the café). Also the food is great, so if you see something you fancy you should go for it.

For all this, the price was very reasonable. They even moved the date of our booking for us which was really nice of them!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JFI_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review, 10 April 2014
Hey JFI_12,

Many Thanks for the review! We so happy to hear that you had a great time and love the little details we have included in our rooms.

Bulldog Edition we pride ourselves on the coffee and its so nice to get good feedback. Coffee and Food is really important to us at Ace.

Make sure you come back!

The Ace Team xoxo
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Additional Information about Ace Hotel London Shoreditch

Property: Ace Hotel London Shoreditch
Address: 100 Shoreditch High Street, London E1 6JQ, England (Formerly Crowne Plaza London Shoreditch)
Phone Number:
Region: United Kingdom > England > London > Shoreditch , East End / East London
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#192 Business Hotel in London
#252 Luxury Hotel in London
#302 Family Hotel in London
#331 Romantic Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Ace Hotel London Shoreditch 5*
Number of rooms: 258
Official Description (provided by the hotel):
Welcome to the Ace Hotel London Shoreditch, a 5 star property in the historic Shoreditch neighbourhood, a hub for galleries, theaters and fashion, home of the Brick Lane market and a canvas for street artists from around the world.It’s a neighborhood with a long history of culture and industry — the first district where plays were performed in London, banned at that time in the center city, and later a center of in textile and furniture manufacture.Today’s Shoreditch is a leader in the arts, design, cuisine, culture and technology — an outpost in the global community of ideas. The design at Ace Hotel London hints at a wide range of influences from UK punk to the bold graphic style of the early 20th century Vorticist movement, to the clean Modernism of the Bauhaus.All rooms have vintage furniture, original artwork, in-room safe and flatscreen TV with Ace video-on-demand and Revo radios with Ace-curated radio stations, plus a well-stocked mini-bar and complimentary WiFI. Some rooms have turntables and a selection of vinyl and acoustic guitars.Easy access to Moorgate, Finsbury Square and Liverpool Street. Destination restaurant Hoi Polloi is by David Waddington and Pablo Flack who are restaurateurs behind Bistrotheque and Shrimpy’s. Gym is open 24 hours; the Hotel also features a Basement Bar with live gigs and DJ sets, a lobby bar, The Bulldog Edition - a coffee shop in partnership with Square Mile Coffee Roasters, an exhibition gallery, on-site juice bar, a flower shop, and 24 hours room service. ... more   less 
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Also Known As:
Crowne Plaza London Shoreditch Hotel London
London Crowne Plaza

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