I've just spent two nights at this hotel and I was so impressed. The staff, the atmostphere, the food, rooms and overall vibe of the place was top end. I will definately be going back as soon as possible.More
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I've just spent two nights at this hotel and I was so impressed. The staff, the atmostphere, the food, rooms and overall vibe of the place was top end. I will definately be going back as soon as possible.MoreShow less
The title says it all! Thanks for the lovely comments.
The Ace Team xoxox
We, a group of 8 stayed at the Ace hotel Shoreditch for the weekend recently.
We had a great stay. Staff were friendly and helpful throughout our stay. The hotel itself is cool but comfortably so. Great decor and design. Really loved it and will defo be returning in the future and Shoreditch is great too. Great stay,great staff,great hotel :) great food too ACE..
This review will be music to the design teams hears/eyes!! Its also nice to read that you liked the staff and so I pass this information onto them.
Please do come back!
Stayed in ACE hotel three nights on a business event in June. Staff excels in being nice! Especially for UK standards! Opening the door when you come in, trying to help out with any question we had. Coffee bar serves excellent coffee and the breakfast is wonderful, their recipe for homemade granola was a secret, I would have killed for it! Gym is quite small, but has everything you need. Very close to the subway, trendy restaurants and shops all around. Great place to stay when you want something out of the ordinary.
Many thanks for the lovely review, its so nice to read that you liked the staff here at Ace London and that they made you feel at home.
Please do come back and stay,
Love the Ace Team xoxo
Booked a room at the Ace Hotel Shoreditch during a business trip to London.
The location it’s ok if you are 20-30 or you are a hipster, if not is better not to try. The hotel is not located in downtown, so if you want to visit London you’ll have to take the underground, because there are no tourist attractions at walk distance
The rooms have a special design, BUT are very expensive (around 200pounds/night/sgl). This price do not include the breakfast. If you want to have a breakfast you have to pay extra in the hotel (quite a lot) or you can try to find something on the other locations/ restaurants which are on the same road
They change the sheets every 3 days??? and they do not provide slippers in the rooms. Also the toilet brush was missing – which for me is a basic stuff in a room. As cosmetics they provided a slide of soap ( 4 x 2 x 2 cm cutting from a bigger soap) + bulk shower gel/ shampoo / conditioner in a wall dispensers. – Not really 4* offer.
For sure I’ll not try a new reservation at this hotel
Thank you so much for taking the time to write a review about our hotel. WE love to hear what people think about the hotel and our team.
I am sorry that you were not a fan of Shoreditch, you are correct that Shoreditch is not located close to traditional sightseeing parts of London but London has one of the most amazing public transport networks in the world and you can be in Covent Garden or near Buckingham Palace within 20 minutes and of course there is no need to visit the west end when you have the cultural hub that is Shoreditch on your doorstep! With its eclectic mix on galleries to restaurants and markets to bars Shoreditch is definitely London's up and coming cultural district.
It was interesting that you pointed about the linen in the room, we change the linen every two days unless guests specify that they would like the sheets changed daily. The reason we do this is down to our green policy. Similarly to avoid unnecessary waste we do use smaller soaps so they can be changed daily, when required.
Thank you for your honest review we totally appreciate your feedback and for taking the time to submit your review.
The Ace Team
We stayed in the Ace for a weekend and we're very pleasantly surprised. Staff were very obliging and friendly. Room was large and airy and well equipped (except for the awful hairdryer, some things are better left in the past!) Breakfast in Hoi Polloi was a real treat with a good selection to choose from including some nice light dishes. Atmosphere in hotel was lively which we enjoyed and there are great bars and restaurants in the area. Only downside is that it is a bit of a walk to nearest tube and shoreditch high street is an overground station which doesn't link well with tube. Will definitely try and go back.
What a beautiful review, we really appreciate your comments about Ace London and I will be sure to pass this onto the staff.
Make Sure you come back to stay with us.
The Ace has a great fun vibe with a laid back attitude and cool people... Stayed in a deluxe room which was nice and spacious. The bed and pillows were comfy... Which is very important! The only thing is that the staff seem a little underwhelming at times! There is not really that above and beyond mentality that you usually find at hotels of this standard. But that is really the only little thing I have... So I would definetly stay here again next time in London.
Many Thanks for the 4 stars and the review we love all feedback.
The Ace Team