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Reviewed 6 February 2019 via mobile

Stayed at the holiday inn for a business trip in Feb 2019. Hotel has excellent facilities, WiFi is available throughout the hotel and the staff are friendly.
If you require a car parking space arrive early as space is limited and the gym is very small with limited equipment. 2 running machines, a rowing machine and a few free weights. Excellent location for the underground station and would stay again.

Date of stay: February 2019
Trip type: Travelled on business
Thank bennyhillier
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
samf2667, Manager at Holiday Inn London - West, an IHG hotel, responded to this reviewResponded 6 February 2019

Dear bennyhillier,

Thank you for your feedback and kind words about our hotel facilities and we will be looking forward of welcoming you once again .

It was a pleasure for us and please let me know if you need any further assistance .

Best Regards,
Sam faek
Guest service manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2019 via mobile

I love this place. Staff are fabulous, internet connection is easy and fast. Food is good. All in all 5 STAR. I can honestly recommend to everyone. It is one of the best and simple hotels in London, easy access to M4, M1 and North Circular. The hotel is very close to the North Acton underground station. There is a nice Greek restaurant close to it, opposite to the tube station.

Date of stay: February 2019
Trip type: Travelled on business
Thank MESCIBO
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
samf2667, Manager at Holiday Inn London - West, an IHG hotel, responded to this reviewResponded 5 February 2019

Dear MESCIBO,

Thank you for your feedback and rating, we definitely would love to welcome you once again for another memorable visit and It was a pleasure for us having you in our hotel


Best Regards,
Sam faek
Guest service manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2019 via mobile

I stay here quite regularly and I'm always warmly greeted by the front desk staff.
The rooms are clean and a really good standard.
The Food is good and again the staff in the restaurant are always pleased to see us, Paula the guest service manager is always happy to help us and ensure we are well looked after.
The car park can at times get very full and parking sometimes can be difficult. The hotel is only a 5 min walk to the tube station which is great for getting into the centre of London.

Date of stay: January 2019
Trip type: Travelled on business
Thank C1854QHphilipc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
samf2667, Manager at Holiday Inn London - West, an IHG hotel, responded to this reviewResponded 30 January 2019

Dear C1854QHphilipc ,

Thank you for your feed back about your stay , we can see that we have exceeded your expectations starting from our rooms and up to the food service and the staff .

I will make sure to pass on your thanks and kind words to paula for her hard work .

I have to agree with you that the car park can be very busy and it's due to the fact that our car park is the only one in the area and therefore as you can understand the demand is really big.

It was a pleasure for us having you in our hotel and we are looking forward welcoming you again.
Best Regards,
Sam faek
Guest service manager

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Reviewed 29 January 2019

Amazing location, 2 min walk from central line tube. Rooms are great quality brand new, has gym and restaurant with great choices of food. Lobby Bar is great for business meetings and work with high speed internet. Highly recommend and will stay again.

Date of stay: January 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Alan J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
samf2667, Manager at Holiday Inn London - West, an IHG hotel, responded to this reviewResponded 30 January 2019

Dear Alan J,

It is a real pleasure to hear that you have enjoyed all aspects of your stay and that we have exceeded your expectations. We truly appreciate your feedback about over all services.


Best Regards,
Sam faek
Guest service manager

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Reviewed 28 January 2019 via mobile

Hotel very close to the underground so quick access to everywhere in London. Hotel staff very friendly, I was checked in by Sam who was polite and completed the process quickly. Rooms are modern with stylish wooden floors and are always clean. Would definitely recommend, really nice place to stay :)

Date of stay: January 2019
Trip type: Travelled on business
Thank ArranBusiness
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
samf2667, Manager at Holiday Inn London - West, an IHG hotel, responded to this reviewResponded 28 January 2019

Dear ArranBusiness,

Thanks for sharing your feedback, it was a pleasure looking after you , Delighted to see you have enjoyed many aspects during your stay .

It was a pleasure for us having you in our hotel and we are looking forward welcoming you again.

Best Regards,
Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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