We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent for shopping breaks”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Holiday Inn London - Stratford City
Ranked #124 of 1,067 Hotels in London
Certificate of Excellence
Swansea, United Kingdom
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Excellent for shopping breaks”
Reviewed 18 November 2013

Just returned from a 2 night offer with superbreak definitely worth the £80 per person 2 night offer. It is a stones throw away from shops restaraunts, with greek, mexican , brazillian and a good english pub all just outside hotel also close for car parking. Very friendly front desk and restaurant staff. Very easy access to public transport for those looking to travel to centre of london. Also not 2 far away from london city airport. We found the help yourself breakfast very good value and it catered for every tastse with good choice of cold and hot buffet.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank snwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, 28 November 2013
Dear snwall,

we thank you for taking time and writing this lovely review for us.

Our front office and restaurant team will surely look foward to reading your comments and we like to hear that you enjoyed our full English and continental breakfast buffet. We recommend you also try our always fresh and creative menues at the bar and the restaurant during your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,410 reviews from our community

Traveller rating
    860
    420
    92
    24
    14
See reviews for
235
455
75
376
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (299)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Vietnamese first
  • Any
English first
Cardiff, United Kingdom
1 review
Reviewed 17 November 2013

Hotel location is superb, the service and attention to detail of the staff is incomparable.

The facilities offered by the hotel make a long stay extremely comfortable.

The restaurant offer a good selection of meals at reasonable prices.

Bar staff are brilliant - Hugo, Souvick & Ami..!!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matthew678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, 27 November 2013
What a great review, Matthew678!

Your remarks say it all: " the service and attention to detail of the staff is incomparable" and "the facilities offered by the hotel make a long stay extremely comfortable". We just love to read your comments.

Of course we pass on your feedback to our bar team, especially Hugo, Souvick and Ami.

We thank you again for such kind words!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 November 2013

stayed one night , very clean, pleasant staff special thanks to "lucky" I think her name was on reception, she was polite informative and made us feel comfortable to arrival. Room was fine, clean and comfortable. |Breakfast the usual buffet disappointed that there was not more of a vegetarian selection apart from he usual selection of eggs and side dishes from the full english.... NO veggie sausages, fish etc though. One point I am taking up with hotal was the pricing system booked 1 room for 2 senior citizens rate when checking when I got home it worked out more expensive than a normal double room booking? suggest people check the rates when booking.
Bar and breakfast area very pleasant. Good value parking £5 for 24 hours and for anyone staying with a car GO TO CAR PARK B in westfield....next to Bus Station We werent told it was car park B and spent 20 mins driving round and round the car park sat nav took us too to find out we were in the wrong one.

Room Tip: As high a floor as possible as can be noisy from the restaurants, bars and casino .
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jacqkoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, 27 November 2013
Dear jacqkoo,

we thank you for taking the time and leaving some feedback for us.

We will surely pass on your review to Laki from our reception team and we are sure she will be pleased about your kind words.

During any of your future stays at our hotel, please do not hesitate to ask one of our staff members for assistance during meal times, we are always happy to help and we enjoyed reading that you like our bar and breakfast areas a lot.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 November 2013 via mobile

This hotel is just superb, combining all the services you would normally expect at a Holiday Inn, great room, good restaurant and bar facilities, with great views of the Olympic Village and it's location within the Westfield Shopping Centre which is just fabulous. The staff are first class (with a special thumbs up to Saeed in the bar) and nothing is too much trouble. We have enjoyed our stay here and will definitely be back.

Stayed November 2013, travelled as a couple
Helpful?
Thank Malcolm R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, 27 November 2013
Dear Malcolm R,

we truly enjoy reading your feedback. Your heading "Why stay anywhere else" is more than a pleasant statement which we greatly appreciate.

Please be assured that we pass on your review to our entire staff, especially Saaed, who will love to read that they are 'first class'.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, England, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 November 2013

I suppose with this being built especially for the Olympics and with it being brand new I should probably not be surprised that this hotel was so special. By far the best Holiday Inn I have been to, the room was huge and well decked out and the bar/restaurant area was really nice.

Having breakfast there was fantastic, very civilised compared to most budget hotels I have stayed at. The location was of course pretty good with views of the Olympic park at the excellent shopping at the Stratford City. I would definitely stay there again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Squeaky77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, 27 November 2013
Dear Squeaky77,

we are very excited to hear the we are 'the best Holiday Inn you stayed at'. This is a highly appreciated comment for us and we thank you kindly.

Since you would defenitely stay at our Holiday Inn London Stratford City again, we are certainly looking forward to welcoming you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 November 2013

Booked a 2 night package including B&B for 2 people for 2 nights, with free dinner on the first night.
First impressions - new hotel, friendly staff, good rooms, view over Westfield Shopping Centre (good for a weekend of shopping). Superb breakfast buffet - good selection of hot and cold food. Dinner at night was good - food was slow but that was more than made up for by the friendly staff. Fast access from St Pancras International via the Javelin service. Will come back for another shopping mini-break.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ClaireandSimon_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, 27 November 2013
Thank you ClaireandSimon_2012 for your review!

we love to hear that our friendly staff made your shopping break comfortable and welcoming.

Of course we will forward your compliments to our kitchen team who created a lovely dinner and breakfasts for you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 November 2013

We stayed at the hotel for the weekend. The location to the Tube station is fantastsic and we selected the hotel for it's proximity to the 02 arena and tube connections to central London. Our package included breakfast. The Hotel is easy to find from the Tube Station, just ascend one flight of steps, turn left and walk 75 meters. We were given a double room that ovelooked the shopping centre and was just opposite the casino. The room was a very good size and noise was not an issue.
We did have a meal in the restaurant and were well looked after by Gigi. The food was good value and well presented. Breakfast was very good fare. The usual food was served and there was a plentiful and fresh supply.
I would recommend this hotel for any stays in London and particularly for East London.

Room Tip: High room overlooking Olympic Park is best.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coxapaua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, 27 November 2013
Dear coxapaua,

we thank you for your review and we really like the directions you provide to the hotel.

I believe your positive comments are meant for Eiei, who looks after our guests in the F&B department and we will make sure she and our F&B team get your kind feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
East End / East London
Holiday Inn Express London Stratford
The Westbridge Hotel
#102 of 1,067 in London
1,359 reviews
Show Prices
Show Prices
Show Prices
East End / East London
Ibis London Stratford
Ibis London Stratford
#455 of 1,067 in London
799 reviews
Travelodge London Stratford
#368 of 1,067 in London
1,158 reviews
Whitechapel
Qbic Hotel London City
Qbic Hotel London City
#109 of 1,067 in London
3,008 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn London - Stratford City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn London - Stratford City

Property: Holiday Inn London - Stratford City
Address: Chestnut Plaza 7 Westfield Stratford City Montfichet Road | Olympic Park, London E20 1GL, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #124 of 1,067 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn London - Stratford City 4*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, Priceline, Ebookers, Booking.com, Odigeo, TripOnline SA, Traveltool, S.L.U., HotelsClick, HRS, Evoline ltd, HotelQuickly and Cancelon so you can book your Holiday Inn London - Stratford City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing