Good memories from London with my fiance! Just after he proposed to me and returning to the U.K. from Venice, that hotel was the perfect destination! Very nice rooms and clean (unfortunately we had no mini bar...), good food in the restaurant even though very busy (the red snapper that i ordered was excellent), in the reception Andrien (or Andrean) helped us so much with the London map he offered us and indicated the most important spots on that. He wasted so much time for that!
At breakfast time the whole staff tried so much and Saeed was always around us.
At the lounge the coffee time was so relaxing and the view from there wonderful but the person who was the most of the times there and served us the coffees and snacks didn't seem to enjoy his job very much, very serious, no smile or greetings and he preferred to keep himself busy at the back of the bar setting up cutleries instead of being around us.
When we checked out the receptionist who was in training (she was from Romania), was so nice to us, she did her job with smile and she confirmed that we were agreed with the total amount very carefully.
We will choose this hotel again definitely because of that good memories and because the location was excellent! we did some shopping in the shopping center that was next to the hotel but also we had the underground really close so we were able to go everywhere in London!
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