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“Great for a weekend trip”

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Holiday Inn London - Stratford City
Ranked #128 of 1,072 Hotels in London
Certificate of Excellence
Reviewed 3 June 2014

This is a very nice & new hotel right at the heart of a gigantic shopping centre. The rooms are decorated in white and pale green which I really like. The staff was friendly and helpful. Stratford Tube station is in walking distance and on a rainy day you can walk through the shopping centre. Everything was fine but the one issue I do have is that you can not open the windows. It's very nice that all rooms do have air-con but I would prefer to open a window at night.

  • Stayed: May 2014, travelled on business
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Thank huukie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny W, Front Office Manager at Holiday Inn London - Stratford City, responded to this reviewResponded 11 June 2014

Dear huukie

Thank you for your kind words about our staff, who are all very happy and pleased to hear you enjoyed the hotel's location and cleanliness.

We are looking forward to have you staying with us again.

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Reviews (1,465)
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900 - 906 of 1,465 reviews

Reviewed 2 June 2014

Right by the Westfield shopping centre and Stratford International station, this is a good quality hotel and is a great alternative to staying in central London, as it is very easy and convenient to get to wherever you want to go.

The hotel is clean and well appointed and the breakfast was really excellent with plenty of choice and freshly, and very well, cooked. Although we travelled by train, there is parking available at Westfield at additional charge.

The hotel was reasonably quiet and the view from the upper floors is also pretty spectacular over the Olympic Park.

  • Stayed: May 2014, travelled as a couple
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Thank Sueytopia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny W, Front Office Manager at Holiday Inn London - Stratford City, responded to this reviewResponded 11 June 2014

Dear sueytopia

Thank you for your excellent review about our hotel. Holiday Inn London - Stratford City is ideally located in the Westfield Shopping Centre, not too far from the Underground or International Stations at all.

Car parking is £5 for 24 hours during the week and £8 for 24 hours during the weekend in the Westfield Shopping Centre.
To see that you have found an excellent hotel in a good location means a lot to us and we appreciate it very much! We look forward to seeing you again.

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Reviewed 2 June 2014

This hotel was booked at short notice and had expected this to be expensive, but instead it turned out to be good price for location. Exceptionally clean room, good services available and next to a shopping centre. As similar to other reviews can't highly enough.

  • Stayed: November 2013, travelled on business
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Thank RedTraveller79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny W, Front Office Manager at Holiday Inn London - Stratford City, responded to this reviewResponded 11 June 2014

Dear RedTraveller79

Having a great hotel in the ideal location is half of the battle won but our staff make it for us. We analysis all of our feedback and improve the service where we can.
Honest reviews are the best way for us to improve and I thank you for yours.

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Reviewed 2 June 2014

Me and my boyfriend stayed here over the weekend and were blown away by the trendy new refurb! Loved the atmosphere! Check in was friendly, helpful and easy. The staff were great and we stayed and had lunch on the decking overlooking the river with other family joining us. The food was really good!
Adrian on the bar was so helpful and friendly and is a credit to this hotel. Ravina was really sweet and worked very hard to make sure that everything ran smoothly on the busy outside seating!
All in all it was a fantastic experience and we are looking to return again in a few weeks!
Thank you so much!

  • Stayed: June 2014, travelled as a couple
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Thank TheWanderer68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny W, Front Office Manager at Holiday Inn London - Stratford City, responded to this reviewResponded 11 June 2014

Dear TheWanderer68

We are very pleased to hear that you were able to check in to your room early and that you liked everything about it! Our bar staff are very pleased to hear that you enjoyed their services.

Thank you for your review and we look forward to seeing you again.

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Reviewed 30 May 2014

Stayed here recently for a business trip and couldn't rate it more highly. The location is excellent, right in the middle of Westfield shopping centre. It is very close to some lovely bars and restaurants as well as all of the shops.

The hotel is very new so the room was modern, clean and a very good standard. No problems with noise as I stayed on the top floor. The bed was comfortable, lovely clean fresh white towels and I would not hesitate to stay here in future.

Keep it up!

  • Stayed: May 2014, travelled on business
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Thank snowqueen75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny W, Front Office Manager at Holiday Inn London - Stratford City, responded to this reviewResponded 11 June 2014

Dear snowqueen75,

A big thanks for your kind review on our hotel and to mentioning that you would recommend our hotel to others.

The hotel is indeed in a very good location; being only 10 minutes away from the o2 arena by tube and also being in the middle of the largest shopping centre in Europe, Westfield Stratford City.

All staff are thrilled with this review and we look forward to seeing you again.

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Reviewed 28 May 2014

I stayed here for one night with my daughter at the weekend. Firstly the location is excellent for Westfield as it is right on the doorstep and for travelling via the tube. We were upgraded to an executive room which was a nice treat and the room was lovely, spacious and clean with free water, hot choc & chocolate bar as well as tea & coffee making facilities which was a treat. The bed was clean & comfortable and we got a great night of sleep. We had a breakfast buffet voucher at £10 each and the breakfast was great with a lot of choice.
Will definately be staying here again it was a brilliant hotel and im glad I chose to stay here.

  • Stayed: May 2014, travelled with family
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1  Thank Hay-lo24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny W, Front Office Manager at Holiday Inn London - Stratford City, responded to this reviewResponded 11 June 2014

Dear Hay-lo24

What a great review! Thank you very much for your kind words.

Our hotel is indeed the right spot to discover the various shops and eateries in Europe's largest shopping centre Westfield which just happens to be on our doorstep.

The team and I are looking forward to call you our guest once more.

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Reviewed 27 May 2014

I've stayed in the building before, but in the Staybridge Suites section. The Holiday Inn part of the building is relatively new, and the rooms are of a good spec. Check in was easy, and the bed was spacious and very comfortable. As an IHG elite member, I got free wifi which had an excellent signal.
Breakfast had a good choice of hot and cold food, and there is also a bar that looks out over the Olympic Park.
There is a small gym which I used, but the multi gym has not been set up right and seems to be sawing itself in half if used! Someone needs to have a look at this, as one of the cables is very near to cutting through a main strut.
The side of the hotel on which you stay is crucial. The mall side is fairly noisy, with piped music being played until around nine. The other side that overlooks the Olympic park is fairly quiet.

  • Stayed: May 2014, travelled on business
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Thank Agammemnon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny W, Front Office Manager at Holiday Inn London - Stratford City, responded to this reviewResponded 11 June 2014

Dear Agammemnon

Thank you for taking the time to complete a review on this forum, we learn a great deal regarding our service and product and take each review to heart. It is great to hear that we have made your stay with us a enjoyable one and hope to welcome you again in the near future.

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Additional Information about Holiday Inn London - Stratford City

Address: 10a Chestnut Plaza, Westfield, Stratford City, Montfichet Road | Olympic Park, London E20 1GL, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #128 of 1,072 Hotels in London
Price Range: £80 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Stratford City 4*
Number of rooms: 188
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