Staff were more friendly and helpful than in some similar hotel chains, so we had a very efficient, warm welcome. We know the area well, but if you don't, staff are good at showing you shortcuts and giving tips on how to enjoy Westfield, the Olympic Park facilities and reach various venues in central London. If you plan to go to any venue near the Jubilee Line, [O2, South Bank, Tate Modern] this is much better value than some other options AND you have good food shops on hand to buy cheaper drinks, picnics and sandwiches than in the area of some of those venues. You can swim in the Aquatic Centre, as one of us did. You can shop till you drop. Or you can go further afield by tube, train or bus, very easily - just ask the staff if you need help. The beds are comfortable; the bar offers good views (and has drinks at reasonable prices, unlike some hotels) and you get the usual Holiday Inn modern furnishings. The only downside for us was that we didn't get a view of the stadium that a certain football team will occupy soon - one of us being a lifelong fan... But that didn't detract from a sense of 'very good service and good value for money'!
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