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“Outstanding!”

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Holiday Inn London - Stratford City
Ranked #122 of 1,089 Hotels in London
Certificate of Excellence
Derby
Level Contributor
43 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Outstanding!”
5 of 5 bubbles Reviewed 29 July 2014

I stayed at Holiday Inn London - Stratford City for four nights with my partner during a break to London. We where originally going to stay near Hyde Park but decided to cancel and move hear to experience the Olympic Park during our visit to London and where glad we did.
This is a new generation Holiday Inn, so extremely modern and fresh. The room we had was expansive and had everything we needed included the requested view overlooking the park (we had a room looking towards the aquatic centre). At night the views as far as Canary Wharf where really beautiful.
Our room was serviced everyday to a great standard and the hotel overall was extremely clean and tidy, the staff members we encountered on reception and also the concierge on the ground floor where all friendly and helpful.
The only minor point I would make, but not a big thing is that the kettle in the room doesn't fit underneath the tap in the bathroom so it did make it difficult to fill up. It was fine as we had plenty of bottled water anyway so could use that.
This location is great as we took a chill out day and spent it around the park, we nipped to Waitrose in the Westfield centre and grabbed plenty of things for a picnic and also managed to get into the Velo Park to watch some training that afternoon.
I would have no hesitations in staying here again, it's on all of the lines you need to get into central London quickly (bit of advice, one stop by train into Liverpool Street rather than using the tube, use the overground!) and offered outstanding value. We cannot wait to come back!

Room Tip: Get a room overlooking the park!
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, 2 August 2014
Dear Mark M,

Thank you for this 5 stars review!

We are pleased to read your compliments about our staff and service and we are glad that you enjoyed your time in the area.

Our hotel is located in the middle of the Westfield complex, the biggest shopping center in Europe and it is well linked to central London thanks to the Stratford tube station which is only 3 minutes walking from the hotel.

We look forward to welcome you again.
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1,360 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (290)
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English first
Istanbul, Turkey
1 review
5 of 5 bubbles Reviewed 28 July 2014

Very clean!Great breakfast and dinner.Comfortable beds, nice shower spacious rooms.Every employee we encountered was extremely friendly.The waiter Zsolt made an excellent service for us thank you again.I recommend this hotel for everyone who likes to spend a nice week with the family.

  • Stayed July 2014, travelled with family
    • Service
Helpful?
Thank Zyrex22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, 31 July 2014
Dear Zyrex22,

Thank you for taking time to provide this kind feedback. We are glad that you enjoyed your stay at Holiday Inn Stratford City and our restaurant facilities.
Your feedback has been passed to Zsolt who is very happy to know he has done very well delivering high standard service.

We hope to welcome you again in the near future.

Regards,

Holiday Inn team
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London, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 27 July 2014

Well was round the inn last Friday night, it was very busy well the lovely location overlooking Westfield shopping centre, the Olympic park, wow I have been few of the London's holiday inn, but this ones my favourite, great service, nice room good shower, had a pleasant stay with few freinds. Would defo go back there again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peterhudson488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, 31 July 2014
Dear peterhudson488.

Thank you for your review, we are glad that you appreciated the location.
Your feedback is valuable to us.

We hope to welcome you again in the near future.

Regards,

Holiday Inn team
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Dubai, United Arab Emirates
Level Contributor
100 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 24 July 2014

Unfortunately I stay in a lot of Holiday Inns for work, and this one really stands out, being attached to Westfield obviously helps so makes it a pretty good location, not very central but makes up for that in other ways.

Good sized rooms for London, extremely clean and modern as they are relatively new.

Decent enough breakfast and some ok dinner options, but better off walking outside and sampling the local restaurants

Platinum IHG member but didnt get upgraded

  • Stayed April 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Diveboy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, 27 July 2014
Dear Diveboy77,

Many thanks for your review.

I am glad to hear you enjoyed your stay and the Westfield Area.

We look forward to welcoming you again in the near future.

Regards,

Holiday Inn Team
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renef180
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

As I've been coming here for a couple of years now, don't know why I haven't reviewed it before now. Familiarity I guess.
Anyway, I'm one on IHG's top users worldwide, and this hotel one of their best.
Being relatively new certainly helps. The rooms have the latest decor and are all very smart. Just make sure that you get one on the London side, and the higher the better, for the most spectacular vista. The whole of the city is laid out before you and constantly changing with the light.
The staff have always been great with me, and there are often some perks laid on for IHG members. I've just enjoyed a Bloody Mary on the house along with nibbles!
All rooms have a smart tv, wired up to an Apple TV box, so lots of choice. Breakfast buffet is excellent and the lounge and reception area has loads of seating...... some of it out on the terrace, which is great on a hot evening like this one.
The Westfield mall , which it's connected to, has lots of eating options, although these are all formula restaurants. Head for Provender in nearby Wanstead (three stops) if you want somewhere really good to eat!
Transport links here are brilliant, with both the underground and main line station. I would rather take the 7 minute train to here from Kings Cross than stay at any hotels in that area.

Room Tip: Ask to face the city.
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  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank renef180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glynis21
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 July 2014

We expected a lot from this hotel and we were not disappointed. The staff excelled and nothing was too much trouble for them. Hugo, Rebecca and Lisa made us feel welcome and we had an enjoyable stay. Looking forward to coming back.

Room Tip: All rooms are to a good standard
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank glynis21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, 20 July 2014
Dear glynis21,

Thank you what a wonderful feedback!

We glad to hear you enjoyed your stay and our restaurant facility and also mentioning that Lisa, Hugo and Rebecca! went the extra mile and met your standards - of which they will continue to do so for all our guests like you.

Once again thank you and we look forward to seeing you again the near future.

Regards,

Holiday Inn Team
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norwich
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 17 July 2014 via mobile

Stayed for concert at O2.Perfect location 10 min tube to O2,30 seconds to Westfield doors! Rooms clean and comfortable,excellent breakfast.Only negatives asked 6 months in advance for room overlooking Olympic Park and didnt get one as "fully booked". Bar didnt have Pimms which shame on hot summer day,nor Baileys for a nightcap.Bar terrace lovely in day,closed when back from concert aroun 11.30pm. Would stay again as location outweighed these minor points.

Stayed July 2014, travelled as a couple
Helpful?
Thank forest4theprem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, 20 July 2014
Dear forest4theprem,

Many thanks for your feedback and review.

I hope you had a great time at the O2 concert...and we are also glad to hear you have enjoyed your stay and our facilities, as well as Westfield Centre.

We hope to welcome you again in the near future.

Regards,

Holiday Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn London - Stratford City

Property: Holiday Inn London - Stratford City
Address: 10a Chestnut Plaza, Westfield Stratford City, Montfichet Road | Olympic Park, London E20 1GL, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #122 of 1,089 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn London - Stratford City 4*
Number of rooms: 188
Reservation Options:
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