I do not believe this is a hotel, as such. It was described to me by St George's Hospital staff as basic accommodation for patients' families. My husband is having major surgery so I telephoned to enquire about reserving a room and to find out how flexible they could be about my stay, as I don't know exactly how long he'll be in hospital. The receptionist was not at all helpful and didn't seem to listen to my questions properly, let alone answer them informatively. There did not appear to be any flexibility and she even mentioned that I'd need to change rooms after the first night. It's a stressful time and I would have expected hospital accommodation to understand this and be appropriately sympathetic, but I did not get this impression at all. I already have a reservation at the Holiday Inn Express down the road, which does actually offer some flexibility. On first impressions I'd recommend the Holiday Inn over Ingleby House for anyone who prefers to be treated professionally.
- Official Description (provided by the hotel):
- Nestled in the wonderful grounds of St.George’s Hospital and St. George’s University this hotel offers affordable accommodation in the heart of Tooting, London.This unique building owes its beginnings to the NHS - originally and still a part of the St George's Hospital building complex, it was designed to cater for the accommodation of staff and visitors of the hospital. With the time gone by and the ever shrinking budgets of the NHS, the building kept its use and was well maintained to serve the basic needs of its guests. It is well kept, clean and tidy - which makes for a great base for a hotel - with basic accommodation and service.2012 marked the beginning of the building's new live as a private venture and is now scheduled for well deserved refurbishment to greet 2013 with modern style and service.The current uniqueness of the building is brought about its set-up - the two lifts join the building's four towers like the spine of a this timid and welcoming giant. Each tower in its floor forms an enclosing apartment which contains the guest rooms. The enclosing apartment offers double security with the apartment door and the bedroom doors securely locked.Each enclosing apartment has a decent size but basic bathroom with a bathtub and shower and a kitchenette accessible to the adjoining guest rooms. In that respect the non-ensuite rooms - or as we call them the Basic Rooms are well suited with the bathroom and kitchenette close by. ... more less
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