I can see what this chain of hotels is trying to do, by doing away with some of the more staid features you find elsewhere (e.g. Corby trouser presses - does anyone actually use them?) but sometimes tried and tested is best. The rooms here are dominated by huge - though very comfortable - beds which can only really be accessed from one side. The excellent T.V. can only be properly viewed when lying in the bed and there is only one comfortable seat in the room. Everything is controlled by a Samsung tablet (and I do mean everything), which I did think was a bit gimmicky at first, but I quite liked it once I'd gotten used to it - if I can use it anyone can! There are no tea/coffee making facilities in the room, or complimentary drinks in the lobby either, which I do feel is a serious failing. I do appreciate that some hospitality trays can be pretty mediocre, but not if they're done well, and I'd sooner have something than nothing. There is at least a small fridge in the room, which is nice.
A real problem is not being able to switch off the air con, which I was told was because the windows cannot be opened. Fair enough but I've done this in other hotels where the windows don't open and haven't suffocated yet! The lowest setting of the air con was, to me, too loud for comfort.
The bathroom is extremely modern and, yes, quite swish, with lovely fluffy bath towels (they may of course become less fluffy once the hotel has been open for a while longer).
The staff were friendly and helpful but some of them clearly haven't got completely to grips with their hotel yet, so couldn't readily answer all my questions.
The hotel is about a 10 minute walk from Waterloo main station, slightly less to Waterloo East. I guess a taxi from either might take no more than 5 minutes.
I may well be in the minority with this hotel and I only saw one other guest who looked remotely near my age.
One tiny grumble I have is being referred to as Citizen Julian in my original booking and at check out; I wasn't aware we were now living in revolutionary France all of a sudden, but maybe that's just me being an old grumpster.
- Official Description (provided by the hotel):
- Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, Hotels.com and Priceline so you can book your citizenM London Bankside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.