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“My favorit hotel in London”

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citizenM London Bankside
Ranked #84 of 1,069 Hotels in London
Certificate of Excellence
Berlin, Germany
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“My favorit hotel in London”
Reviewed 14 September 2012

Every detail just fits. Citizen M London, Amsterdam lets built some more.... For people who loves design, trendy places and a vibrating atmosphere.
Please expand to other locations, this hotel makes a business trip more relaxing.

  • Stayed September 2012, travelled on business
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Helpful?
Thank isabeltwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,338 reviews from our community

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Traveller tips help you choose the right room.   Room tips (658)
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English first
Warminster, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 September 2012

combination of form and function - good bar area and free wifi; comfortable room without frills but nice bedding and good sized bed; integrated bar and breakfast area stylish and modern. Very helpful staff all round.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank wilo13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 5 Contributor
89 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 10 September 2012

Stayed for two night (Sunday 9th September). My room was on the top floor with cityview. the room number i stayed is room 523 is the best room right at the end building. This hotel is a great place to be! It's facade doesn't promise much but as soon as you walk through the door all that changes. It's very modern but in no way cold and clean: there are many pieces of design furniture but they are all classic designs that have been around for years.

Maybe that's the secret behind the cosy feeling of the place? The rooms are a lot of fun, I guess all the rooms are identical in size and design. A rectangular room, the bed at the end of the room, next to the giant window overlooking the courtyard. The shower and toilet are situated in a pod-like creation with lighting that you can change to all colours of the rainbow by using the touchpad which controls everything else in the room.

The king-sized bed is of good quality, which is to be expected, especially in a hotel that's not even open for three months. Still, it can happen that the matrassess in hotels are crappy but that's definately not the case in this hotel.

Very easy booking and user-friendly in every way. Very different; staff very warm welcoming, staff excellent, friendly and efficient. (without being false), Eco-friendly too. Fun from the moment you stepped in the door. Very stylish, 'Techy' hotel - curtains, blinds, lights, TV etc all controlled in room by iPad type tablet. Rooms on the small side, but more than adequate. Spotlessly clean, very comfortable bed, fabulous shower, free WiFi, telly with free movies fantastic.

Quick check in & out... EXPRESS Check-in & Out... I loved the citizenM. Very clean, modern and close to two tubestations (Southwark and London Bridge) as well as two overland stations (London Bridge and Blackfriars). Easy walking distance from numerous tourist attractions. Bus stop right in front of hotel makes it even more accesable. There is also a M&S Food shop across the street as well as a real nice Italian restaurant.

If going to London again, think we'd automatically stay here... (centrally located close to London Bridge).

Room Tip: Cityview - Top Floor
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  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kbtang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level 4 Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 September 2012

I stayed at this hotel a week after the opening. The room is actually a cocoon, quite small. No true separation between bathoom and toilets. Therefore if you travelling with another person, you will not get total privacy. The bed was not done its part of the philosophy of the hotel. However, after a busy day of appointments, i was not in the mood everynight to redo the bed.
The floor is a semi plastic so not very hygenic. The size of the room is very small.
I enjoyed using the tablette provided to control the lighting. The blinds and the tv.
There is limited service in the hotel, which is the principal of this hotel. You do your own check in and check out.
The lobby and the bar area is all mixed together and busy in the evening. The restaurant is a self service one not too pricy.
The staff is young and not very experienced, but friendly.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coolguyparis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 September 2012

I loved this hotel. Really Modern and great location. When I walked in the doors I was in awe of the decor! I also loved the idea of checking in and out yourself using the computers, but don't worry there is always a member of staff ready and waiting to help you if you don't know what to do.

The room was small but great fun. Bed is massive, could probably fit four people in it; duvet and pillows so comfortable. The shower and toilet were located in a frosted glass pod which you could change the colours of the lights in. There were two types of shower heads too, to choose from: the standard shower head and the rainforest shower head.
There was a samsung tablet which controlled everything in the room, blinds, lights, temperature, television etc. But again there were switches all around the room for lights etc. if you were not use to the latest technology and a remote for the tv. You could even use the tablet for the internet which was free and also there were free movies too.

I really loved this hotel and wish I could have stayed longer.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gemma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utrecht, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2012

This hotel is a great place to be! It's facade doesn't promise much but as soon as you walk through the door all that changes. It's very modern but in no way cold and clean: there are many pieces of design furniture but they are all classic designs that have been around for years. Maybe that's the secret behind the cosy feeling of the place? The rooms are a lot of fun, I guess all the rooms are identical in size and design. A rectangular room, the bed at the end of the room, next to the giant window overlooking the courtyard. The shower and toilet are situated in a pod-like creation with lighting that you can change to all colours of the rainbow by using the touchpad which controls everything else in the room.

The king-sized bed is of good quality, which is to be expected, especially in a hotel that's not even open for three months. Still, it can happen that the matrassess in hotels are crappy but that's definately not the case in this hotel.

I've read about pre-packaged breakfasts that are supposedly served in a CitizenM hotel: that's definately not the case in CitizenM, breakfast was more than great. Fresh croissants, pain au chocolat, scones, toast, English breakfast, fresh coffee and tea: the lot.

The staff was very friendly, too, I think they've found them all over the world and that gave a pleasant, international feel. I'd stay in CitizenM London Bankside next time I'm in London!

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IkaU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, Scotland, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 September 2012

I stayed here 4th and 5th September. The bed was very comfy, free WiFi, telly with free movies fantastic. Lovely shower. Staff v friendly and helpful. Only very minor grumble would be lack of kettle in the room. Fine for a day or two, but if I was there for a week it would be a pain. Would definitely recommend staying here. Good value for central London.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about citizenM London Bankside

Property: citizenM London Bankside
Address: 20 Lavington Street, London SE1 0NZ, England
Phone Number:
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #84 of 1,069 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Official Description (provided by the hotel):
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 
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