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“My favourite hotel experience ever !!!”

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citizenM London Bankside
Ranked #85 of 1,069 Hotels in London
Certificate of Excellence
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“My favourite hotel experience ever !!!”
Reviewed 10 March 2013

The comfiest hotel bed I have ever slept in. A convenient central location. Friendly helpful ambassadors. Beautiful shared lounge entrance areas. Brilliant price. I cant wait to return here again. Excellent couples hotel.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Trionacummins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,333 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (658)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
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English first
Reading, United Kingdom
Level 5 Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 March 2013

Not only is this hotel close to a range of must go places in London (Tate modern, Borough Market, Vinopolis etc) but it's a really good rate.
The beds are king sized and really comfy. The room is small but that's ok if you'll be out and about all day and night.
The decore in the communal areas is nice and modern.
It also has free wifi and movies in the rooms, what more could you want?

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Mackem_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leamington Spa, United Kingdom
Level 6 Contributor
346 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 10 March 2013

Well it is certainly a different kind of hotel! It has a kind of self service check-in and check-out in the lobby, but there are very friendly hotel staff there to help the uninitiated. The actual room is not spacious but we found it very comfortable. All the controls for the room - lights, temperature, TV, etc. are controlled by an i-Pad! Its location near the Tate Modern is very convenient. The hotel itself doesn't have a restaurant but there are plenty nearby - we particularly enjoyed The Table just round the corner in Southwark St. We will use this hotel again when next in London.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pacuthbertson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Forres, United Kingdom
1 review
Reviewed 8 March 2013

We had to try this purely on the basis of the great reviews which proved so right. I'm trying to write this with a balanced view and may as well give up. It was perfect! Everything about it. Just such a shame we couldn't spend more time here. The room, the bed, the gorgeous relaxed lounge/bar area, the completely dedicated, helpful and friendly staff, the food, all brilliant. Don't hesitate in booking a stay here folks. You won't be disappointed. :)

  • Stayed March 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GM0rris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 March 2013

Checking in - 120 seconds. Checking out - 45 seconds. Room, functional and perfectly formed - I had everything I wanted and it was incredibly comfortable. Being able to control the room features using the touch-pad was great, and the selection of free movies was brilliant.

Room Tip: A 'courtyard' facing room is quieter than a 'city' view room - and given there's...
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank WilburWabbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 March 2013

I travel to London frequently for business and have stayed at the citizenM on my last 2 visits. The hotels are perfect for the business traveler. Check in and out is easy and automated on a kiosk. Rooms ARE small but you have everything you need and they are surprisingly comfortable. The bed is a dream! The lobby is definitely the place to be during the day and after work. The decor is a cool, funky combination of library and bar. I like that the lobby is designed to accomodate simultaneoulsy those who want to socialize and those who want to sit and read a book". The only thing I think could be improved is the selection of foods for breakfast, lunch and dinner. Very underwhelming. However, there are restaurants and a Marks and Spencer Simply Food down ann across the street. So you do have plenty of other dining options nearby. Will be back!

  • Stayed February 2013, travelled on business
    • Value
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Helpful?
2 Thank kasey1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
1 review
Reviewed 7 March 2013

I was a guest at your hotel recently, and I would like to take this opportunity to congratulate the whole Front Desk staff for their great Customer Service. From the moment we checked in until the moment that we checked out everyone was friendly, smiling, helpful, and so willing to make our stay wonderful. The Manager, the sweet young girl from Turkey, was great! One of our reservations was a no-show and she was willing to help and make sure that we were only charged for the first night. She gave us sightseeing tips which were fantastic! I would also like to mention that Nacho, Miguel, Adria and the entire Spanish staff at the hotel were also great! Super polite and friendly at all times. It was our first time at the CitizenM in London and we will for sure go back. Once again thank you for your exquisite hospitality and for making our stay at your hotel so special.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natalia20131011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about citizenM London Bankside

Property: citizenM London Bankside
Address: 20 Lavington Street, London SE1 0NZ, England
Phone Number:
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #85 of 1,069 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Official Description (provided by the hotel):
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 
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