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“Perfect boutique hotel for business traveller”

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citizenM London Bankside
Ranked #82 of 1,068 Hotels in London
Certificate of Excellence
Waterloo, Belgium
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Perfect boutique hotel for business traveller”
Reviewed 22 November 2013

Loved it but this will not be for everybody. The rooms are small but just right for a business trip. The integrated automation in the rooms with the mood colours is great but not 100% smooth. Thankfully all the traditional switches and remote are also there.

The lounge/bar/lobby area downstairs is a great place to chill which is nice as most business hotels are very drab and uninviting and I generally go looking for a nice place to have a drink, read a book and have a bite to eat.

The meeting rooms actually made me wish I was having a meeting there - why are there not more like this?

Staff were very friendly and helpful.

  • Stayed November 2013, travelled on business
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Helpful?
1 Thank cefitzger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Barcelona, Spain
Level 6 Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 21 November 2013

I've stayed at the citizenM four nights and the experience was great; nice modern hotel located at Southbank borough (close to Tate Modern and Borough Market). Young staff very friendly though I haven't spend much time in the hotel, but staff at check in - out always around willing to help with a smile. Room was comfy and quiet facing the back, no noise at all during the stay... good!

Despite some says rooms are small, they have everything you need if you're travelling on your own, there's wifi, safe and hair dryer provided for free, and a huge bed with big pillows.

I'd definitely come back!

  • Stayed November 2013, travelled solo
    • Value
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Helpful?
1 Thank Suarez_bcn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester, England, United Kingdom
Level 6 Contributor
235 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 20 November 2013

From the moment you see the self check in screens you know Citizen M is different. After you pass the screens you are in a buzzy bar and eating area. Take the lift to your room and find a comfortable and huge bed in a room replete with rainfall shower, tablet to control lights, tv etc.
I didn't eat in the hotel due to it being well places in Southwark for all sorts of restaurants and pubs.
Really good prices, clean comfortable rooms, no check in queues and in a good location. What's not to like?

  • Stayed November 2013, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Oystermouthensis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
68 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 20 November 2013

The place is good, with nice fashionable and quirky interiors and compact but functional rooms. lots of electronics everywhere, a tablet in every room, free feature rooms and very comfortable lounge.
Only downside is that the it is not as clean as it used to be. I have visited it quite often and bathrooms used to be sparkling, now you can find hair and marks here and there. Hopefully things will improve and get back to previous standards soon.

  • Stayed November 2013, travelled on business
    • Value
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Helpful?
Thank Batmarcus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 19 November 2013

Hotel is great. Modern and fun. The room although small was perfectly formed. The bed was huge and the room felt very private. The hotel is a great spot near to the Tate Modern with good places to eat. The lounge at the Hotel is also good to hang out in and to have one of their cocktails (or two). The staff are friendly and helpful.

Room Tip: The rooms at the back of the hotel are quieter although rooms seem to be allocated on arrival so you...
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  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Laura D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 6 Contributor
84 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 18 November 2013

CitizenM is a new and trendy boutique hotel. Once you enter the lobby, you are greeted by Andy Warhol, that's the poster on the wall. It's like he is staring at you. A staff greets you and show you how to check in digitally. The lobby is furnished with modern furniture with book shelves, couches etc. Next to it is a work place where one can work, read, draw or whatever one likes. There are several computer stations which are free for guests. wifi is available everywhere and is also free. In the room, however, there is no kettle for making coffee/tea which is usual in British hotels. The alarm is extremely sensitive. Once it sounds when someone was drying her hair near the alarm.

  • Stayed October 2013, travelled solo
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Helpful?
Thank rhino805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
130 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 17 November 2013

CitizenM is not for everybody, I definitely don't see my parents staying here. But that being said, I like the fact that its quite hep, modern and very technology friendly. Rooms are a bit on the small size though, smaller than comparably priced London hotels. The bed is very comfortable, internet connectivity solid and the TV has everything you need. It does take some time to get used to the tablet that controls everything in the room but once you get the hang of it, its quite easy.

The hotel breakfast is a bit on the expensive side but but you can always pick up something from the Tesco Express just around the corner. Southwark station is also less than 10 mins walk away, so quite easy connectivity to the rest of London.

I would happily stay here again. And before I forget, the front desk staff was outstanding!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 678flyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about citizenM London Bankside

Property: citizenM London Bankside
Address: 20 Lavington Street, London SE1 0NZ, England
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #82 of 1,068 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Official Description (provided by the hotel):
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 
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