We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good for One Night!” 4 of 5 bubbles
Review of citizenM London Bankside

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
citizenM London Bankside
Ranked #86 of 1,087 Hotels in London
Certificate of Excellence
Bognor
Level Contributor
263 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
“Good for One Night!”
4 of 5 bubbles Reviewed 23 December 2013

Not sure why you need the self service check in when a member of staff watches over every move! Apart from the hotel having the wrong booking information, charging us for breakfast and not realising we had late check out, staff were helpful and efficient. Décor was bright and vibrant in shared areas, lifts worked quickly. The room was very small and almost claustrophobic; if blinds were open everyone in the opposite room could see straight in. Bed was huge with good quality bedding and pillows. The tablet was good fun play with ..exciting to change lighting and experiment. Films were very welcome too. Shower was big and powerful Nice to have a fridge However, missed a cup of tea in the morning! Breakfast consisted of very good quality ingredients but would have liked a greater variety of fruit, and a choice of eggs, the mini omelettes were pretty tasteless (maybe we could have ordered poached/fried but no one told us). Lovely orange juice. No fish/pancakes. All in all we enjoyed our stay but would not have wanted to stay longer.

Room Tip: Facing out so you can open the blinds!
See more room tips
  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jne2647563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

3,158 reviews from our community

Traveller rating
    2,140
    840
    121
    43
    14
See reviews for
292
1,584
200
566
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (635)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Goreme, Turkey
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 23 December 2013 via mobile

We loved the hotel,stuff and amazing design the rooms are good too, the only thing we complain about was the price like drinks at the bar and the room rate too , but I still rate a four, the design is different but beautiful I could stay all they sitting in the reception and hangout on my laptop.

Stayed November 2013, travelled as a couple
Helpful?
Thank sAmthemann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornwall
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 22 December 2013

Citizen M was great fun. Excellent value for money with great amenities. Lack of tea and coffee facilities and the requirement to use a tablet to do anything in the room from turning on the lights to closing the curtains were minor negatives. On the whole an excellent leisure hotel.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank HeadBrewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
82 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 21 December 2013

If you want somewhere different to stay then this is the place. From the moment you arrive at the slick no nonsense check in you realise this is truly a new experience! The reception/lobby is like an ultra modern library interspersed with modern art pieces and various curios from around the globe. The funky lighting is amazing, a lot of effort to make the whole area look and feel different but also top class. The room..Well....what can I say...an 8ft square bed along filling the wall right in front of the window with everything you need at your fingertips. The lighting and entertainment system is in a class of its own! Very comfortable indeed, right temperature, no noise, superb bed...a great nights sleep! Brilliant atmosphere and very helpful bar staff finished it off! Not cheap by any means but definitely worth the experience of a 21st century hotel that really beats the more expensive dreary samey hotels.YOU HAVE TO CHECK THIS PLACE OUT....SIMPLY AWESOME!

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gezspencer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
171 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 21 December 2013 via mobile

The rooms are relatively small but very well designed clean and full of fun . The beds are extremely comfortable and the rooms are really quiet. The staff in the bar are very helpful and the tablet in the room is very useful . Close to the shard and walkable to Embankment with a great selection of shops close to the hotel . I would definitely recommend this hotel and look forward to a return visit

Stayed December 2013, travelled as a couple
Helpful?
Thank Olympian1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 21 December 2013 via mobile

Was booked as a gift for our wedding. Absolutely loved it. The funky decor and the techno in the rooms were fantastic. The different mood settings were very unique and classy. We had set the alarm on for the morning through the system, waking up to a womans voice counting down from 60 did scare the sh** out of us. Only downside was no room service but apart from that had a lovely experience.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Bubbles194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sutton, United Kingdom
Level Contributor
63 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 19 December 2013

Check out this great new hotel its faultless. Great location, hi speed self check in, room choice, phenomenal public spaces and meeting rooms. Bedrooms are controlled by a Samsung tablet and are of the highest quality. set the mood lighting in your room for work, rest and play ad choose free movies all night long.

Great value for money

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank alanjstanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Southwark
Hilton London Bankside
Hilton London Bankside
#56 of 1,087 in London
4.5 of 5 bubbles 1,304 reviews
Whitechapel
Qbic Hotel London City
Qbic Hotel London City
#105 of 1,087 in London
4.5 of 5 bubbles 2,756 reviews
Southbank
Mondrian London at Sea Containers
Show Prices
Show Prices
Show Prices
City of London
Apex Temple Court Hotel
Apex Temple Court Hotel
#50 of 1,087 in London
4.5 of 5 bubbles 3,203 reviews
City of London
DoubleTree by Hilton Hotel London -Tower of London
Southwark
Premier Inn London Southwark (Tate Modern) Hotel
Show Prices
Show Prices
Show Prices

Been to citizenM London Bankside? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about citizenM London Bankside

Property: citizenM London Bankside
Address: 20 Lavington Street, London SE1 0NZ, England
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #86 of 1,087 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Official Description (provided by the hotel):
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline and Odigeo so you can book your citizenM London Bankside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing