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citizenM London Bankside
Ranked #84 of 1,072 Hotels in London
Certificate of Excellence
Reviewed 1 January 2014

Stayed here in late december. Staff were very friendly and the food also great! You don't exactly get a super range of choice but for breakfast and a small dinner it's a nice addition. The foyer is really funky and has a inclusive modern feel.

Room was good. Small but just enough room needed. Room lighting can be controlled and colours changed which was cool- as well as wifi and tv all very easy to use.

Would recommend and stay again next time in London.

  • Stayed: December 2013
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Thank benbenben1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,705 - 1,711 of 3,367 reviews

Reviewed 31 December 2013

will not go over the concept which is pretty much well exposed on the website. We discovered the hotel a few years ago in Amsterdam and loved the experience. The platform bed is superlative. room space is optimised with a little bit more room for luggage, I liked the new shower design that gives a better sense of space. and kudos for the serie of plugs on the wall since one always forget the converter.
yes it's more expensive, but this is london.
we'll certainly continue follow the expansion of the hotels and look forward to the NY one.

  • Stayed: December 2013, travelled with family
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Thank dangpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2013

I stayed here 1 night and was happily impressed. Room was exactly as advertised, "all exactly the same, small room, big bed", with all the modern/tech amenities you would want. It was very "eclectic" and "boutique-like" (non-traditional hotel looking), amazing capacity to change the lighting (great for the romantic aspect"), lots of channels for music, tv, etc...all controlled via tablet so very easy. Good location near Tate modern and the Thames, though a bit far from the main West end localities but still quite central. Check-in was easy and all done via computer, very helpful and friendly staff and excellent lobby/hang out space. I think charging an extra £20 for early check-in if the room is ready is a bit cheeky and does not fit with their overall philosophy, and the drink size was quite sparse at the bar, but that is about the only negatives I can really say. Did not eat there so can not comment on that. Overall an excellent stay

  • Stayed: December 2013, travelled as a couple
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1  Thank Shawn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2013 via mobile

From the moment I arrived at Citizen M Bankside, I knew I had found a true gem. That elusive chemistry that mixes lovely people, a stylish atmosphere, a great price and an amazing location has now changed my hotel habits in London. The manager, Eylam, is a little dynamo and cannot do enough for her guests. Her pride and enthusiasm have fired up all her staff and the Citizen M brand values are so strong you just get caught up in it all. For me, it is my new home from home in London - a powerful mix of style, comfort, convenience and value. If this is the future of hotels, then count me in! For me, whether it's business or pleasure, this will be my first choice. I can't wait to go back (in fact I'm back tomorrow night!) Looking forward to seeing everybody again and chilling out in my new London home. Congrats to all of you. Keep up the good work. See you tomorrow!

Stayed: December 2013, travelled on business
2  Thank Steve O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2013

A great place to stay, fab location, value and service. Well insulated rooms - with little noise. The only hotel i've stayed in and not been woken up constantly by slamming doors. Staff couldn't be more helpful, breakfast and bar were ace, would definitey stay again - very highly reccomended to all..

  • Stayed: November 2013, travelled on business
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1  Thank Lilly2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2013

CitizenM is exactly as it proclaims to be - the essentials for a comfortable room, chic design, reasonable prices. Its a few blocks from Southwark tube, and a 5 min walk to Borough Market (which has excellent food & coffee).

The rooms are small but very comfortable. About one-quarter of the room is an extra large bed, which makes for a cozy nook. The wall-mounted tv and mood lighting are all controlled by a tablet. You can choose a mood and it will adjust the lighting, music and play a fun little animation on the tv. I also enjoyed the various wake-up options.

The shower had excellent water pressure. However, this room is not for bashful couples - the toilet isn't exactly private in such a small room.

The wifi was very zippy and reliable. The common rooms were massive and very stylish - a great place to hang out and have coffee, a beer, or just enjoy the fireplaces.

Room Tip: Even the city view room wasn't loud, but the garden view will be quieter.
  • Stayed: December 2013, travelled as a couple
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2  Thank Rachel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2013

This state-of-the art design hotel is perfect for a short visit to London, either on business or for leisure. Easily accessible by subway (near borough market), rooms are small but very comfortable and quiet, staff offers a friendly service. Price-Quality excellent ratings!

  • Stayed: October 2013, travelled with friends
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1  Thank HerlindeV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about citizenM London Bankside

Address: 20 Lavington Street, London SE1 0NZ, England
Phone Number:
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #84 of 1,072 Hotels in London
Price Range: £112 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Official Description (provided by the hotel):
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 
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