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“Fabulous place to stay!”

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citizenM London Bankside
Ranked #82 of 1,068 Hotels in London
Certificate of Excellence
Los Angeles, CA
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Fabulous place to stay!”
Reviewed 2 July 2014

It was great to stay in a modern hotel in an old city. They have everything you need. They even had our laundry done at an extremely reasonable price. The staff could not have been better. The
bed was extremely comfortable. We were in London for 4 nights. We split up the nights - 2 nights in very traditional hotel and two nights in a modern hotel. We easily could have stayed four nights without feeling cramped. There is plenty of space in the common areas to relax. Breakfast was great. Enjoyed dinner the second night, great also. If I am in a city that has a CitizenM Hotel I will
surely stay. Thank you CitizenM.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RST65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizenmatt, General Manager at citizenM London Bankside, responded to this review, 3 July 2014
Hi RST65

Thanks for sharing your thoughts. citizenM was designed for those that travel with wide eyes and big hearts. Our mantra is affordable luxury; great beds and showers, big fluffy towels and free wifi with no registration page; and when you've connected in one of our hotels you're automatically connected when you walk into any other citizenM, whether that be London, Paris, New York, Amsterdam, Glasgow or Rotterdam. All at a great price and where we don't try to make up on our room prices through over priced extras.

Maybe see you in the City of Angels one day?

citizenMatt
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English first
Westchester, NY
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 July 2014

Our family recently enjoyed our stay at CitizenM Bankside. We got two rooms next to each other (one for our two teenage kids and one for us) and we all enjoyed the high tech/great design of the rooms. All is very welcoming and fun to use. Even though the rooms are small, there is a space for everything and all is superbly designed. Bed was extremely comfortable and towels very plush! Also, the lobby is beautifully designed with different seating areas and was a great place to unwind in the evening while our teenagers were upstairs watching a movie. The location was excellent: right near the Tate Modern, Shakespeare's Globe Theater, Parliament, the London Eye, and the Tower of London. Easy to get everywhere by a bus right across the street. Foodwise, there is a beautiful new supermarket across the street as well as a fabulous Italian restaurant called Vapiano with all freshly made pasta.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank walkingaroundtown10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 1 July 2014

Travelling with two teenagers, my husband and I wanted to stay relevant with them.
We did not want a regular hotel with standard operation
We wanted a trendy, upmarket hotel where we can chill out & at the same time let our kids have their own space
Citizen M met not only met our needs but surprised us by providing us with personalised service, especially Dorian.
We also appreciate not having to key in password for internet access as there was free wifi all day long. On top of that we have freedom to make free local & international calls.

Room Tip: courtyard room is nice and quiet
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tjinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizenMarc, Manager at citizenM London Bankside, responded to this review, 3 July 2014
Hi 'tjinz",

I'm delighted to hear that you and your family enjoyed your recent stay with us. In particular, it's so pleasing to discover that Dorian, one of our newer ambassadors, looked after you so well.

Here at citizenM our WIFI is fast, reliable and most importantly FREE- it's what our mobile citizens come to expect from a hotel stay. I'm glad you felt the same.

Wishing you safe travels,

citizenMarc
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Devon
Level 6 Contributor
263 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 1 July 2014 via mobile

This is a great option for London specially when the prices drop off season, I stayed during Wimbledon week, always a very expensive time. Good bed, pillows and shower, wifi fast and room comfortable. Perfect for a couple of nights if you just need a crash pad. The price reflects the facilities and room sises. Definitely would go again.

Stayed June 2014, travelled solo
Helpful?
1 Thank AnthonyPit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limerick, Ireland
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 July 2014 via mobile

We spent the last weekend in this cute little hotel for my birthday, very modern and easy on the eye and very handy location. A quick walk to the nearest subway. Didn't eat in the hotel but passed through the resturant and seemed nice. Staff was lovely and helpful even though reception was computerised which was handy , great wifi and selection of movies, even though the room was small it was really well laid out with a Hugh comfy bed. Will definitely stay again!

Stayed June 2014, travelled as a couple
Helpful?
Thank HappyDee123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizenMarc, Manager at citizenM London Bankside, responded to this review, 2 July 2014
Hi "HappyDee",

Thanks for sharing your thoughts for other readers on TripAdvisor. I'm delighted to read that you enjoyed your birthday celebrations with us.

"There is nothing like a comfortable adventure to put people in good humour"

Looking forward to welcoming you back to Bankside soon.

citizenMarc
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Durham, United Kingdom
Level 6 Contributor
124 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 30 June 2014

Booked as near to where I had a meeting the following day. 6-8 minutes walk from Tower Bridge station. Without exception this place is fantastic. Painless checking in, free drink on arrival and a reception area/bar that is modern, unpretencious and feel-good. Rooms are small, well appointed and spotlessly clean. Free telephone calls and wifi throughout. Samsung tablet controls room gizmos. The staff of this hotel are naturals at dealing with the public. Attentive, knowledgeable and above all friendly. Book without hesitation...........become a Citizen soon, you won't regret it.

Room Tip: We chose an atrium room........no street noise...tahts if there is any on the street side!
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ENB346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizenMarc, Manager at citizenM London Bankside, responded to this review, 2 July 2014
Hey "ENB346",

Many thanks for your kind words. citizenM was made for people just like you it seems. I'm glad you have signed up to "become a citizen" online which entitles you to a welcome drink on us and a reduced rate.

See you again soon,

citizenMarc
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New York City, New York
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed 30 June 2014

Great new and innovative hotel with cool and very smart design, the staff was excellent and super helpful, the rooms are small but very well thought through with a super comfy big bed you want to stay in forever - same goes for the shower which is just perfect :) I also liked the easiness of everything: free wifi no password fuss, fast check in and check out, great bar and canteen as well as common areas. Also the location of the hotel is cool. Another positive aspect I noticed is that the room was very quite (we stayed in a room with a courtyard view).
Amazing experience. I will go back soon.

Room Tip: Courtyard view was very quite and the courtyard is pretty. Curtains and black out shades work well t...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizenMarc, Manager at citizenM London Bankside, responded to this review, 2 July 2014
citizenBarbara,

Thank you for posting your review online. It's great to hear that you had fun here. You're right, our XL kingsize beds are very comfortable and our powerful rain shower is loved by our guests too. We think it's pretty important to get these two things right- after all we are in the business of providing a great night's sleep.

"The world is a book, and those who do not travel read only a page". Why not try out our other citizenM's too?

Wishing you safe travels and happy memories,

citizenMarc
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Additional Information about citizenM London Bankside

Property: citizenM London Bankside
Address: 20 Lavington Street, London SE1 0NZ, England
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #82 of 1,068 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Official Description (provided by the hotel):
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 
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