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“Great stay”

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citizenM London Bankside
Ranked #83 of 1,067 Hotels in London
Certificate of Excellence
Detroit, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great stay”
Reviewed 17 August 2014

Everything from check in to check out was perfect. Room was quiet, clean, funky and functional. Free waters in room fridge is a nice touch. Android tablet controls everything in the room and international power ports is thoughtful. Very entertaining place. Loved the open bar / lounge area.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank davidsem9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,267 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (649)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
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English first
Farnborough
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 August 2014

We had a fab time at the hotel. It was friendly and we felt like we were staying in a funky boutique hotel. The staff were really friendly and the bar staff made some great cocktails.

The decor was cool and the bed was the most comfy bed I have ever slept in. It is a small room but you are told that.

We would definitely use the hotel again.

Room Tip: The quieter rooms are the ones overlooking the court yard.
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  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Fiona L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfers Paradise, Australia
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 16 August 2014

The hotel is modern and trendy. It is not close to public transport (eg: underground) however, it is a central point for all areas between Waterloo Station and the Tower of London. Rooms are small and clean. Technology in the room is bit slow. Beware of the Tablet that controls everything, they make no bones about how much you have to pay if it is lost or broken. Breakfast is a little expensive, but the coffee is good. Would stay again, yet for the price you could find a hotel closer to central London.

Room Tip: Take room closer to Atrium rather that the front of the hotel. A little noisy in the morning.
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  • Stayed April 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JoanieG59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Country
Level Contributor
127 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 15 August 2014

I booked this hotel because a friend in our group was staying there. I was not sure about it, however, I arrived there at 0830 in the morning, hoping to drop a bag off there. The staff were brilliant and looked after my needs. I returned at 1230 hrs to find my room ready, it was strange booking in on their computer system, but it worked very well. Two of us went to the bar, before being joined by two other guy`s this was mid afternoon. It must be said that all the staff boy`s and girls the most friendly staff you could wish to meet a credit to their young ages and to citizenM thank you boys and girls fantastic. The hotel on entrance it was oh so different and refreshing brilliant deco all-round amazing. The rooms, totally different, like entering a spaceship, massive bed taking up half the room, the bubble which housed the shower and WC took a little time to take in but it grew on me. There was very little room to hang clothes and that was the only downside. There was also free WiFi throughout the hotel, with a samsung pad in the room and free movies. Would recommend this place so close to Blackfriers Trains, Underground and the river so close. No rooms with a view which did not matter to us. I would recommend this place and will stay there again. Thursday 14 August 2014 we stayed.

Booking out this morning so easy and the drinks at the bar were a reasonable price in London
Thank you one and all

Room Tip: Have a room facing the courtyard
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  • Stayed August 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank RicRicardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rowayton, Connecticut
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 15 August 2014 via mobile

At any price point, this place wins on almost every front. Great service, incredibly well thought out hotel experience and a great price. The only weakness is that public transport is not right on the doorstop, so I had to use cabs more than usual...but this place is fantastic.

Stayed August 2014
Helpful?
1 Thank simonwt71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 15 August 2014 via mobile

In the quiet business district of southbank citizen M is a perfect location with access to the tube just a short walk away and the bus right outside. Although the rooms are small I don't feel this is a problem as they make up for it with other elements. The rooms are almost completely soundproof making it easy to relax and chill out without being disturbed.

The lights were very atmospheric however we found that the tablet was slightly annoying as the TV would not always turn on. On the morning before we left we found the remote in the draw under the bed which we hadn't used. I felt like the room maybe could have come with a guide to tell you these things, as we also didn't realise we had to swipe our cards in the lift at first.

As we were celebrating my birthday we were offered complimentary drinks aswell as the ones for us being citizens. We combined them together for a free bottle of wine and a piece of cake. We thought that was a wonderful extra touch from one of the bar team.

Breakfast was average but we thought the system was a bit rubbish.

We will definitely be returning here again. All in all we had a great time.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank MsNibbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 August 2014

I stayed there for two nights and i got the feeling as if i'm the next door neighbour of Corben Dallas (Bruce Willis) in the Luc Besson movie "Fifth Element"..
Nice location in London, with cosy interior design and very friendly staff, especially i have to repeat the name of "Enrique" who is a great guy and a real hotel professional.
The lobby was great both for breakfast and as being a nice spot the meet in the evening.
Free wifi and free IP based international calls was a great surprise. (Although i haven't used them as i don't have anyone back home to give a call, a sms did the job)
I totally recommend Citizen M and can't wait to visit the original one in Amsterdam or may be if i'll have the motivation to fly overseas again the one in New York..

Room Tip: Rooms at the inner core are cool.
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  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Sami99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about citizenM London Bankside

Property: citizenM London Bankside
Address: 20 Lavington Street, London SE1 0NZ, England
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #83 of 1,067 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Official Description (provided by the hotel):
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 
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