What brilliant customer service! The kind reception and very helpful staff really made an impression on me and because of this I will make this my new London base for the 6 - 8 times I come for work each year. It's very close to Paddington station with lots of places to eat close by and easy access to the rest of the city.
Good customer service can smooth a lot of rough edges as far as I'm concerned! The only really rough edge for me was that I like a softer mattress...but I'm not complaining. My room was very clean, the bedding comfortable, and the toilet/shower cubicle was very clean and not a hint of mould.
If you're looking for Downton Abbey keep looking. But if you're like me and you just want a clean and comfortable place with great customer service then this is the place. I didn't have any of the problems that any of the other reviews have talked about...in fact, I asked for a fan and got it and they refrigerated my fresh milk till I wanted it at 5:00 am!
I'll be back.
- Official Description (provided by the hotel):
- The Avon Hotel is a delightful place to stay, situated in a beautiful treed quiet square, but only a few minutes walk from the London West End, Hyde Park and many famous landmarks. You will appreciate the modern well appointed rooms designed with style and individuality; each room is comfortable and yet elegant. ... more less
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- Also Known As:
- Avon Hotel London