This hostel is a beautiful combination between lack of organization and a bad costumer services .
we arrived there after we book a month advanced and we got to be put in the Z room , which was quite frustrating to go all the way up in a continuous maze with our luggage . After we asked to change a room we realized were last prioritized due to the fact that we book advanced and if we would just appear we could debate on the room .
On top of all the above , when we arrived the whole hotel was under construction and the whole building smelled like paint . It should have been on the website when we book in advanced but it didnt .
Everytime you approach to the stuff you're getting a weird answers if you are lucky to get one .
The last night was after a gap we had ( we've been to a festival ) and we were hoping to get another room . We did , and it smelled like sewage . 24 hours . the shower was stuck and it was just disgusting .
Hope u enjoyed it . we didnt ! especially after crossing such a long distance from home
- Official Description (provided by the hotel):
- Hip and young, East meets West in Shoreditch, London in this coooool new boutique hostel. Incredibly warm and friendly as well as highly competent staff in the latest edition of trendy hostels worldwide. Fully opened in August 2013 and is already the talk of the town having been featured in The Sunday Times, EasyJet In-flight Magazine and included as a Top 10 Hostel by Visit London and Visit Britain in both. ... more less
- Reservation Options:
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