I selected this location because I was flying out of Heathrow. It has a Testco market across the street so there're options for food and drink. The staff members Gilda and Buse were friendly and helped me register for membership.
Hello OnAir787051,
Thank you for your review. Our team is happy to know that you had a great stay with us. At Point a we host with heart and we love to make our guests happy. Buse with Gilda can't be grateful enough for your kind words. We hope to see you back soon.
Dima
Stayed here for one night with a friend visiting London. It’s fit for purpose and value for money. The staff are friendly and helpful, the rooms are cleaned and it’s in a convenient location between two tube stations.
Hello rjenkins27,
Thank you so much for your review. We are happy to know that you liked our concept. Our aim is to provide clean and thoughtfully designed rooms for maximum comfort of our guests just in the middle of the city at unbeatable prices. We hope to see you back soon.
Dima
Good location and service. Few minutes walk to bus stop and tube station. Quite clean room. Towels can be changed daily, but make up bed and room is just on the check in day. The last day the lift broke but the staff was kind to help us with the luggages down from 3rd to ground floor via stairs. Overall, worth the money.
Hello Phing T,
Thank you for your review. Our team is glad to know that you had an enjoyable stay with us. This is what Point a it's all about, we host with heart and we love to make everyone feel welcome. We hope to see you back again.
Dima
I spent a total of 8 nights at this nice little hotel , the reception staff were nice and always meet me with a smile on face .
The location is more than perfect , bus stops, metro, variety of Restaurant , grocery stores all within few meters away.
As an a wheelchair user i had an accessible room with roll in shower .
the room was wide enough for my manual wheelchair and the bathroom design was excellent.
My only concern during my stay was the height level of the bed so every time i transferred to the bed from my wheelchair was a challenge for me because I use my upper body strength to lift my self from the wheelchair to the bed and it was kind of risky and dangerous because of the bed was too high .
So please try to do something about it by replacing the high mattress or the bed frame with a lower one .
Aldafferi Hamad.
Hello worldOnwheelz,
Thank you for your amazing review. We are thrilled to know that you liked our hotel. At Point a we host with heart and we love to put a smile on your face. Indeed, our central location is perfect for getting around the city by having many transport links surrounding us. Your concern about our accessible room's mattresses was passed to the management team. We'd love to see you back soon.
Dima
Check in was fast and easy. Although I booked a room Double Accessible( room larger in size, based on the room descriptions ), that was not the one given to us. Did not complain anymore since we are so tired from our long flights, we just want to rest. They gave us a Double, space was very tight. Have to open one suitcase by the door, so you cannot leave it open or else there’s no space to walk around. Only 2 pillows on the bed 😞. The room is updated, not dingy and dirty. The room and bathroom, always clean. AC (which is very important to us) was a thumbs up! Bus and train station/stop is walkable. Theres a mini grocery store in front of the hotel. Some restaurants near by.
Saturday(4/13/2019), the night before checking out, I asked the front desk how much to do late check out and she said, late check out is at 2pm and it’s £30, so that’s an extra 3 hours because check out is at 11am. Then I asked her how about storing our luggage and she said, she’ll put a note in the computer that she’s giving us complimentary luggage storage, not sure how much is it if it’s not complimentary. Although, we did not use it and we did not stay for late check out. The next day on check out, the lady( I think her name was Gabi) the was on the front desk gave us complimentary coffees (that was nice!) then off we go!
Hotel is a little bit out of the busy area of London, but because trains and bus are not too far, I’d rather stay here.
Fyi, London has too many smokers (they are everywhere) they don’t mind if they are blowing it in your face😡. No to secondhand smoking!!!
Hello MiMoSS,
Thank you very much for taking the time to leave as your review. Our team can’t be grateful enough to know that our hard work is being appreciated. Our cosy rooms are thoughtfully designed for maximum comfort of our guests. Here at Point a Paddington we host with heart and our aim is to provide clean rooms and central location at unbeatable prices. Being in central London we’re surrounded by lots of transport links that easily can take you anywhere in the city in few minutes. Next time don’t forget to join our A-list program for 10%OFF your booking and many more discounts with our local partners like Ask Italian, 8 Café, Cork & Bottle and many more. We hope to see you back again.
Dima
